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Administrative Assistant, Premera - HCDS Provider Network Management, Strategic Contracts Resume Example

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ADMINISTRATIVE ASSISTANT, PREMERA - HCDS PROVIDER NETWORK MANAGEMENT, STRATEGIC CONTRACTS
Summary

Highly focused and results-oriented office professional who successfully supports complex, deadline-driven operations. Customer-oriented and computer-savvy. Eleven years of administrative experience supporting management and five years' experience working on complex projects. Excels in analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment.

Highlights
  • Microsoft Office proficiency
  • Articulate and well-spoken
  • Time management
  • Strong problem solver
  • Administrative support
  • Executive presentation development
  • Works well under pressure
  • Social media knowledge
  • Database management
  • Customer service-oriented
  • Complex meeting planning/scheduling
  • Project Management
Accomplishments
  • Supported executives through personal outlook calendar, document management, organization and collateral preparation for meetings.
  • Formally recognized for playing an instrumental role in company board meetings and executive level meeting preparation.
  • Project managed and collaborated with team members to meet project deliverables and goals.
  • Participated as a project manager for the United Way company-wide fund raiser. Led on-line auction event to raise over $12,000 two years in a row.
Experience
Company NameCity, StateAdministrative Assistant, Premera - HCDS Provider Network Management, Strategic Contracts01/2015 to 04/2015
  • Complex meeting scheduling with internal and external providers.
  • Track contract approvals and letter of agreement processes and routing for Provider Network Executive and Associates.
  • Complex calendar management for Director and Manager.
  • Agenda preparation and meeting minutes for critical meetings.
  • Other routine administrative tasks, i.e. staff requests, editing documents, business correspondence, mail distribution, etc.
Company NameCity, StateProject Analyst, Project Management Office04/2013 to 03/2014
  • Project manager for small projects - monitoring project deliverables, status of tasks, and collaborating with cross-functional teams.
  • Coordinated customer facing webinars and teleconferences, developing relationships with vendors, tracking customer attendance and post-meeting follow-up.
  • Investigated issues and problems and drafted responses to urgent requests.
  • In support of program manager or senior project manager, worked on large projects to upgrade software and systems, as well as to manage large programs (ACA and Medicare).
  • Use of SDLC and project tools to effectively manage the deliverables of the teams.
Company NameCity, StateProject Coordinator, Project Management Office11/2011 to 03/2013
  • Worked on large and mid-size IT projects with program and project managers to meet company goals.
  • Managed small IT projects.
  • Created PowerPoint presentations for project meetings with executives, project teams and staff meetings.
  • Arranged appropriate meeting logistics, agendas, schedules and meeting minutes.
  • Collaborated with other administrative and project team members, human resources and finance department on projects and events.
Company NameCity, StateStrategic Development Project Coordinator11/2009 to 11/2011
  • Executive level meeting coordination - scheduling, agenda, presentation development and meeting logistics.
  • Coordinated and delivered executive leadership long-term and short-term goal progress status reports.
  • Board meeting planning and delivery.
  • Collaborating with cross-functional teams on steering committee and board meetings.

Company NameCity, StateStrategic Development Administrative Coordinator10/2005 to 11/2009
  • Coordination of complex meetings, calendars, prioritizing e-mails, department activities and goals.
  • Coordinated travel arrangements, expense reimbursement, budget and ordering supplies for department.
  • Coordinate large events for celebrations, kick-off meetings, and executive meetings.
  • Answered phones for executives and corresponded with internal and external customers on behalf of the executive.
  • Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Designed PowerPoint presentations for meetings.
Company NameCity, StateExecutive Assistant / Project Coordinator / Customer Service Representative03/2005 to 09/2005
  • Project Coordinator for Engineering firm. Microsoft office, technical writing and project management skills
  • Executive Assistant to CEO for Mental Health Organization. Board meeting management activities, budget, business correspondence and development of presentation material.
  • Customer Service Representative at Snohomish water district. Answered phone calls and inquiries, paged technicians for jobs and emergencies, handled payments from walk-in customers, and entered account receivables.
Company NameCity, StateAdministrative Coordinator, Product Strategy & Development01/2001 to 03/2005
  • Worked with complex calendars, prioritized tasks, coordination of department activities, meetings and meeting minutes.
  • Answered phones for Vice President, Director and Management team.
  • Coordinated travel, expense statements, budget preparation and tracking, and business correspondence.
  • Back-up assistance to Executive assistant in support of the Executive Vice President.
  • Maintained and coordinated management's vacation, day-to-day meeting and travel schedules.
  • Collaborated with other administrative team members, human resources and finance on special projects and events.
Education
Bachelor of Arts:Business Management2015Northwest University, City, State
Associate of Arts:Arts1997Florida State College, City, State
Skills

Administrative Assistant, Agenda Planning, Budget, Calendaring, Client Relations, Creative Problem Solving, Critical Thinking, Customer Service, Data Collection, Data Entry, Entry-level AP/AR, Executive Management Support, Filing, Grammar, Internet Research, Kronos, Letters and Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Access, Minute Taking, Multi-Task Management, Organizational Skills, PeopleSoft, PlanView, Project Management, Proofreading, Reading Comprehension, Project Status Report Preparation, Presentation development, Meeting facilitation, Quick Learner, Research, Scheduling, Service Orientation, SharePoint, Public Speaking, Spreadsheets, Travel arrangements, Typing 57 WPM, Vendor Management, Writing

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Resume Overview

School Attended

  • Northwest University
  • Florida State College

Job Titles Held:

  • Administrative Assistant, Premera - HCDS Provider Network Management, Strategic Contracts
  • Project Analyst, Project Management Office
  • Project Coordinator, Project Management Office
  • Strategic Development Project Coordinator
  • Strategic Development Administrative Coordinator
  • Executive Assistant / Project Coordinator / Customer Service Representative
  • Administrative Coordinator, Product Strategy & Development

Degrees

  • Bachelor of Arts : Business Management 2015
    Associate of Arts : Arts 1997

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