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Administrative Assistant/Office Manager Intern Resume Example

Resume Score: 80%

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ADMINISTRATIVE ASSISTANT/OFFICE MANAGER INTERN
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for employer. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Administrative operations- answering the phone, sending/receiving emails, sending/receiving faxes, copying documents, filing and responsible for ordering/receiving supplies
  • Managerial experience- Shift scheduling for approx. 30 employees, 1st point of contact for employees, and worked closely with the Director to finalize decisions.
  • Internet savvy and Clerical- Microsoft/Excel trained and can type 60 words per minute
  • Committed and Punctual
Experience
Administrative Assistant/Office Manager Intern
West Lafayette, IN
Dayspring Daycare & Preschool Ministry/Dec 2018 to Mar 2020
  • Monitored daily and weekly schedules and monthly calendar obligations for all employees- Approximately 30
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Performed complex administrative management of sensitive and confidential issues.
  • Assisted with administrative tasks, including filing, answering phones, reports, organizing events and clerical
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Maintained attendance records, taking note of staff vacation time, sick days and personal days.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • 1st interviewer for hiring process
  • Employee paperwork for new hires
  • Monthly building inspections to make sure employer was in compliance with state guidelines
  • 1st point of contact for employee questions and concerns
  • Reported all suggestions, employee issues and building issues directly to the Director. Worked closely with the Director to make sure all requirements were met
Childcare Worker
West Lafayette, IN
Dayspring Daycare & Preschool Ministry/Nov 2016 to Dec 2018
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Recorded information about behavior, food served and medications administered.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Secured indoor and outdoor premises to protect children under care.
  • Assisted in caring for up to 16 children ranging in age from 0 to 12 months.
  • Organized and planned age-appropriate lessons involving reading and crafts
  • Maintained organized and clean classroom and work areas.
  • Incorporated music and art activities to encourage creativity and expression.
  • Kept children safe and secure at all times.
Office Manager
Louisville, KY
Browning Landscaping/May 2011 to Sep 2016
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Wrote professional business correspondence.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Supported the Owner and the Sales Associate with smooth and efficient clerical support.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Performed billing, collection and reporting functions for Landscaping office generating over $1.5M annually.
Junior Underwriter
Louisville, KY
Bank of America/Jan 2001 to May 2011
  • Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions.
  • Worked with colleagues to review and accept or deny new and renewal business.
  • Inspected financial statements, credit information and title data to complete underwriting process.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
High School DiplomaEvangel Christian SchoolMay 2000Louisville, Ky
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dayspring Daycare & Preschool Ministry
  • Browning Landscaping
  • Bank of America

School Attended

  • Evangel Christian School

Job Titles Held:

  • Administrative Assistant/Office Manager Intern
  • Childcare Worker
  • Office Manager
  • Junior Underwriter

Degrees

  • High School Diploma

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