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administrative assistant office manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Accounting - AR/AP
  • Advanced MS Office Suite Knowledge
  • Attention to detail
  • Customer service & relations
  • Documentation & reporting
  • Fork lift & picker operations
  • Inventory
  • Invoice Processing
  • Multi-line phone proficiency
  • Office administration & management
  • Problem solving
  • Shipping & Receiving
  • Time management
Work History
06/2013 to Current
Administrative Assistant/Office Manager Encompass Health Corp. Orlando, FL,

Texas Pipe is a leading distributor of Carbon & Stainless Pipe Fittings & Flanges. Their corporate offices located in Houston Texas along with 35 + Branches.

  • Responsible for completing daily warehouse, order tickets and direct orders from shipping, receiving and Invoicing.
  • Customer service requests via phone or email consisting of material inspection reports, proof of delivery, invoices and expediting orders.
  • Input into computer on receiving inventory then sending to accounts payable for processing.
  • Deciphering and managing multiple reports for inventory, receiving and open orders.
  • Worked daily with multiple branches (35+) for transferring, shipping and receiving.
  • Worked efficiently with Microsoft Word & Excel 2010 also with operating system SXE & TITAN software.
  • Worked in warehouse using a fork lift and picker.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Processed invoices and expenses using Titan to facilitate on-time payment.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
07/2003 to 03/2013
Supervisor/ Manager The Army Store, Inc City, STATE,
  • Family owned and operated since 1973.
  • Servicing all branches of the military with a wide variety of surplus product from uniforms to tactical.
  • Responsible for opening and closing of store, customer relations, getting orders completed and submitted, helped with payroll deductions and health benefits, taking care of the end of the day deposits, paying vendors and balancing the checkbook.
  • Worked with 2003 Excel and Word.
03/1996 to 06/2003
Receptionist/Hostess/Administrative Assistant The Mayerson Company City, STATE,
  • The Mayersons own and manage the Scripps Center building from their onsite operations center, headquarters of The Mayerson Company, which prides itself on treating tenants like family.
  • Named “Office Building of the New Millennium” by the Building Owners and Managers Association (BOMA) in 2000.
  • Responsibilities included support of Property Manager, general office operations such as answering phones, equipment up keep & maintenance, typing, filing and mail.
  • Responsible for entering invoices for all entities.
  • Created and manage complex database (self-taught).
  • This position required frequent problem solving from how to organize a large mailing to building a product prototype.
  • Worked extensively on accounts payable and receivable along with customer relations.
  • Created, launched and maintained their first website 1999.
  • Very proficient in Microsoft Office (word, excel, access, PowerPoint, Front Page) and accounting software (skyline).
  • All the above required attention to detail and offered the ability to work independently.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Education
Expected in 05/1986 to to
High School Diploma:
East Central High School - St Leon, Indiana,
GPA:
Expected in to to
Certificate Course: Accounting And Business Management
Diamond Oaks Career Development Center - Cincinnati, OH
GPA:
Expected in to to
Certificate Course: Basic Software Applications And Troubleshooting
CompuMaster - Eastgate OH - Evening & Continuing Education,
GPA:
Expected in to to
Certificate Course: Professional Administrative Assistant Program
University Of Cincinnati Blue Ash College - Cincinnati, OH
GPA:
Accomplishments

OHMR Ohio Military Reserves - Component of the Ohio Adjutant Generals Dept and serves under the governor as Commander In Chief.

  • Our primary mission is to support the state’s emergency support functions 6 (mass care) & (logistics and resource support).
  • My time in service I completed several schools such as – basic training, BELT, PLDC.
  • Highest rank achieved -SGT.
  • Awards - Honor Graduate, NCO Training Graduate, Basic Entry Level Training, Military Indoctrination Award, Volunteer Service Award, Military Proficiency Award and Emergency Service Training Ribbon.

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Resume Overview

School Attended

  • East Central High School
  • Diamond Oaks Career Development Center
  • CompuMaster
  • University Of Cincinnati Blue Ash College

Job Titles Held:

  • Administrative Assistant/Office Manager
  • Supervisor/ Manager
  • Receptionist/Hostess/Administrative Assistant

Degrees

  • High School Diploma
  • Certificate Course
  • Certificate Course
  • Certificate Course

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