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Administrative Assistant/Office Manager Resume Example

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ADMINISTRATIVE ASSISTANT/OFFICE MANAGER
Summary
Productive and responsible individual willing to learn and handle any tasks necessary. Collaborates and communicates easily with co-workers and works well independently. Ability to manage, plan, and organize tasks to perform job duties assigned. Proficient in data entry, MS Word, Excel, Access, Outlook and PowerPoint.
Experience
Administrative Assistant/Office Manager, 06/2014 to 01/2015 Specialized Treatment, Education and Prevention Services － Orlando, FL
  • Greet and check in clients in a friendly manner.
  • Answer multiple phone lines in a polite manner, take messages * Schedule and confirm patient appointments * Various office duties as assigned by office supervisor or manager * Collect and post payments and record receipts * Manage counselors schedule, appointments and lunch * Use Microsoft excel, outlook and credible software on a daily basis.
Imaging (Contracted), 01/2014 to 04/2014 ExpressScripts － Orlando, FL
  • Process prescriptions that are requesting medication that the company serves to patients that have rheumatoid arthritis, HIV, and other illness * Verify if patient is eligible for service * Verify if medication is provided by our company.
Motor Vehicle Rep, 08/2012 to 04/2013 New York State Dept. Of Motor Vehicles － Jamaica, NY
  • Operates telecommunication consoles, cameras, cash drawer, photocopies, fax machines, scanners, calculators, etc., * Responsible for cash, checks, credit card charges, and inventories of documents, license plates, registration stickers, and other security documents * Responsible for the issuance of New York State license, registration and enforcement documents * Face to face customer service.
PSE Sales and Distribution Clerk, 05/2012 to 04/2013 United States Postal Service － Northport, NY
  • Performs any variety of sales and customer service at the retail window such as maintaining sufficient inventory of and selling stamps, and other retail products and services.
  • Uses a computerized system accepting and delivering packages and accountable mail; issuing and cashing foreign money orders.
  • Responding to customer claims and inquiries, and providing information to the public regarding postal regulations.
Sales Associate, 08/2011 to 05/2012 Carter's － Carle Place, NY
  • Greet customers coming in the store, inform them about the current sale and ask them if they need any help.
  • Recommend, select and help to locate or obtain merchandise based on the customer's needs.
  • Answer questions about the store and its merchandise.
  • Maintain a well-stocked, clean and organized store to create a positive shopping experience for customers.
Personal Product Advisor (Contracted), 10/2011 to 01/2012 Woodbury Health Products － Jamaica, NY
  • Schedule orders of incontinence supplies for disabled children and adults.
  • Check the customer's Medicaid or Med waiver eligibility and verify the doctor's license and NPI.
  • Mail out HIPAA law packets to customers and make sure they are returned with the proper paperwork.
  • Let customer's know when they should receive their order.
  • Ask them if they need anything or would like to make any changes to their order.
HR Assistant/Administrative Assistant, 02/2011 to 06/2011 Abba Leadership Center Inc － Levittown, NY
  • Handled recruitment and employment from start to finish.
  • Handled personnel records and abide by confidentiality rules.
  • Handled employee and/or labor relations, job evaluation, compensation management.
  • Benefits administration, organization development and training.
  • Answered the telephone, direct calls and take messages; open, sort, and route incoming mail, answer correspondence and prepare outgoing mail.
Medical Administrative Assistant, 05/2009 to 08/2009 Central Island HealthCare － Plainview, NY
  • Efficiently stocked units with needed supplies.
  • Data entry and update of patient files.
  • Collation and retrieval of charts for patients.
  • Customer service interaction and handled confidential consume information.
Sales Associate, 09/2008 to 01/2009 Pay Half A & E Stores － Garden City, NY
  • Recommended, selected and helped to locate or obtain merchandise in Plus Size Department based on customer's needs.
  • Answered questions regarding the store and its merchandise; maintained a well-stocked, clean and organized department to help create a positive shopping experience.
Cashier, 08/2007 to 04/2008 Sears － Hicksville, NY
  • Received payment by cash, check, credit cards, and/or automatic debit.
  • Issued receipts, refunds, credit or change due to customers.
  • Counted money in cash drawers at the beginning and end of shift to ensure accuracy.
Education
Business Administration, 2009 Florida Memorial University － Opa Locka, FL
High School Diploma: 2008 Freeport High School － Freeport, NY
Skills

Charts, clients, Customer service, Data entry, fax machines, inventory, Microsoft excel, Mail, money, office, outlook, window, organization development, personnel, recruitment, retail, selling, sales, supervisor, telephone

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Resume Overview

Companies Worked For:

  • Specialized Treatment, Education and Prevention Services
  • ExpressScripts
  • New York State Dept. Of Motor Vehicles
  • United States Postal Service
  • Carter's
  • Woodbury Health Products
  • Abba Leadership Center Inc
  • Central Island HealthCare
  • Pay Half A & E Stores
  • Sears

School Attended

  • Florida Memorial University
  • Freeport High School

Job Titles Held:

  • Administrative Assistant/Office Manager
  • Imaging (Contracted)
  • Motor Vehicle Rep
  • PSE Sales and Distribution Clerk
  • Sales Associate
  • Personal Product Advisor (Contracted)
  • HR Assistant/Administrative Assistant
  • Medical Administrative Assistant
  • Cashier

Degrees

  • Business Administration , 2009
    High School Diploma : 2008

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