Administrative Assistant Of Concierge Services Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Administrative Assistant with solid profile in high-profile environments; focused on delivering experienced support. Project and service oriented. Poised, cordial and creative individual with sound judgment and multitask skills. Proactive with strengths in communications and business writing to cultivate rapport between clients and staff, Self sufficient yet team oriented, results focused, detailed and organized.

  • Project Oriented
  • Data Entry & Database Maintenance
  • Reservations and Registration
  • Customer and Guest relations
  • Document Scanning & Archiving
  • Internet Research
  • Proofreading
  • Networking skills
  • Microsoft programs/Google Suites
  • Critical Thinking and Problem Solving
  • Financial Record Keeping
  • Special Event Coordinating
  • Business, Freelance and Newsletter Writing
  • Resourcefulness & Adaptability
  • Client-Vendor Relations
  • Merchandising
  • Microsoft Office Programs
  • Preparing Itineraries/Scheduling
  • Art Design
  • Medical Terminology & First Aid
  • Cultural Awareness
  • Multitasking and prioritization
12/2016 to 04/2020
Administrative Assistant of Concierge Services Harris Teeter, Llc Easton, MD,
  • Concierge front desk duties in person, telephone, email and echat retreat reservations and registrations for keys and guest room accommodations, programs and also outside hostings for organizations, workshops and intermittant wedding parties, repass and baptisms. Advising on policy procedures and also arranging guests domestic and international travel accomodations, car services and outside local and citywide points of interest
  • Data management and filing by coordinating updating and archiving. Reviewed documentation and managed correspondence.
  • Co-Planned events and religious and non-denominational lecture series for retreat guests and public. Developed guest lists and maintained database and mailing of brochures and promotionals. Liaison with in- house catering services; maintaining food allergy client records.
  • Verified financial records when processing incoming and outgoing checks and logging inventory. Light bookkeeping in working in unison with accountant for campaigns and donor contributions.
  • Provided creative services, contributed handcrafted items and merchandising assistance for in-house gift shop.
09/2000 to 06/2014
Instructor and Part-time Administrative Assistant Good Shepherd Hospice Weatherford, OK,
  • Created and taught Environmental Conservation Studies Program for Enrichment Program while also providing part time Administrative duties.
  • Implemented Adopt an Endangered Species Project certified by World Wildlife Federation. Taught topics: endangered species, climate changes, ecology for planet, weather emergency and safety.
  • Conducted class mini backyard archaeological digs. Organized class trips (museums, nature walks and provided guest speakers). Worked in conjunction With U.S.Rainforest Foundation with art related theme projects. Interchanged curriculum with the Climate Project Foundation. Collaborated in meetings and evaluation surveys. Updated Department of Education Health and Child Welfare forms.
  • Designed brochures, business cards and contributed to newsletter bulletins.
  • Arranged Public Television ad for school visibility.
  • Recertified annual CPR, First Aid and Mandated Reported Courses.
03/2006 to 05/2008
Part Time Office Assistant Jackson Tax & Jackson Brothers Music Inc City, STATE,
  • Directed inquiries to appropriate staff as prepared their preliminary tax forms. Provided customers with internet café assistance, offering internet research, resume and business typing service.
  • Updated scanned and digitally archived financial client records reducing paper waste. Collected payments and issued receipts
  • Music Division: Managed email mailing list for newsletter, cd orders and promotionals. Advertised upcoming concerts and albums. Liaison for bookings.
02/1997 to 05/2000
Administrative Assistant Manpower/ Temporary Agency City, STATE,
  • Long-term temporary assignments for following companies:
  • American Associates of the Royal Art Academy NYC
  • Acting Personal Assistant to U.S. Branch Director Prepared itineraries, travel reservations, currency exchanges and paid bills. Co planned fund raising events and gallery exhibits. Maintain client database, mailing invitations and answering rsvps. Provided protocol and general information as liaison between U.S. Branch London Headquarters office and Monarchy public relations office for art students abroad and high-profile patrons.
  • Pfizer Pharmaceuticals NY Corporate Headquarters - Receptionist answered and took messages while directing incoming calls for managerial staff. Received mail and routed. Set up appointments and meetings.
Education and Training
Expected in
Associate Degree: Business Merchandising and Design
Taylor Business Institute - New York, NY
Expected in
Diploma: Conservation & Wildlife Management
Ashworth College - Norcross, GA
Expected in
: Social Sciences/Anthropology
St. John's University - Flushing, NY,
Expected in
: Medical Terminology & Coding
Ace Computer Training - Forest Hills, NY
Expected in 05/2021
: Certification - Healing With The Arts
University of Florida - Gainesville, FL,

Healing therapies and techniques through (Music, Art, Movement and Written Word) reducing stress and promoting well being. Improving self-esteem while enhancing, discovering and developing artistic talents and skills)

  • National Writers Union Member, Local 1981 as a freelance creative writer
  • Quarterly Newsletter Editor for the Eastern Cherokee NY Association
  • Volunteer Fund Raising Assistant for The Rainforest Foundation US Branch, NY Worked registration and silent auction in conjunction with Annual benefit concert headed founded by Trudy Styler and Sting.

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Resume Overview

School Attended
  • Taylor Business Institute
  • Ashworth College
  • St. John's University
  • Ace Computer Training
  • University of Florida
Job Titles Held:
  • Administrative Assistant of Concierge Services
  • Instructor and Part-time Administrative Assistant
  • Part Time Office Assistant
  • Administrative Assistant
  • Associate Degree
  • Diploma