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administrative assistant manager resume example with 18+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly professional Administrative Assistant Manager with many years of progressive work for multi-site company. Seasoned hands-on go-getter with versatility to communicate professionally and confidentially with top management and customers. Discerning people person gifted at productive working relationships with every corporate level.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Results-focused Inside and Outside Sales professional with strength in sales, customer service . Proactive leader with strengths in communication and collaboration. Proficient in leveraging sales and support knowledge to promote products . Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Administrative management
  • Vendor relationships
  • Process development
  • File and data retrieval systems
  • Inventory and supply oversight
  • Accounts payable and receivable
  • Scheduling and calendar management
  • Data entry
  • Team building and leadership
  • Friendly, positive attitude
  • Teambuilding
  • Clerical
  • Training & Development
  • Computer skills
  • Product and service knowledge
  • Relationship selling
  • Inside and outside sales
  • Sales closing
  • [Industry] knowledge
  • Client account management
Experience
02/2010 to 11/2021 Administrative Assistant Manager Wts International, Inc. | Honolulu, HI,
  • Accepted and completed cash, check and credit card payments.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Fostered relationships with customers to expand customer base and retain business.
  • Answered incoming telephone calls to provide store, products and services information.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Priced out products for customers and drew up sales paperwork.
  • Managed account-related tasks such as updates, new account set ups and closing out of existing accounts.
  • Built strong relationships with clients to maintain loyalty and promote efficient operations.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Responded to customer requests for unavailable products and suggested other suitable options.
  • Completed financial transactions such as trades, wire transfers and payments.
08/2021 to 09/2021 Front Desk Receptionist Lithia Motors | Alondra Park, CA,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Responded to inquiries and room requests made online, by phone or email.
12/2020 to 04/2021 Sales Consultant Choptank Transport | Easton, MD,
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Prepared and processed contracts and order forms for new and existing customers.
03/2002 to 09/2008 Inside Sales Representative RSC Equipment Rental | City, STATE,
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Contacted new and existing customers to discuss product and service solutions.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Leveraged digital and telephone approaches to generate sales leads.
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
  • Employed mathematical skills to calculate purchase, negotiate price and draft contract.
  • Exceeded team sales goals by creating value, measuring activity and setting higher targets.
  • Leveraged interpersonal skills to conduct successful business-to-business telephone sales.
  • Grew quarterly sales reliably with great communication and sales abilities.
Education and Training
Expected in 05/2000 High School Diploma | Deer Park High School, Deer Park, TX GPA:
Expected in Dental Assi | Dental Institute , Houston, TX GPA:
Expected in | Dental Assisting Dental Education of Houston, Houston, TX GPA:

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Resume Overview

School Attended

  • Deer Park High School
  • Dental Institute
  • Dental Education of Houston

Job Titles Held:

  • Administrative Assistant Manager
  • Front Desk Receptionist
  • Sales Consultant
  • Inside Sales Representative

Degrees

  • High School Diploma
  • Dental Assi
  • Some College (No Degree)

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