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Administrative Assistant Legal Clerk resume example with 15+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Thorough knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information. Keyboard 60 WPM. Experienced in working with several other military programs and websites.
Accomplishments
Experience
02/2011 to Current Administrative Assistant/Legal Clerk Atkore | Thomasville, GA,
  • Provide executive support to the Officer in Charge and Assistant Officer in Charge of Personnel Support Detachment North Island (PSDNI) in the form of calendar maintenance, scheduling reminders, scheduling meetings, interacting by telephone, arranging small conferences, as well as answering general inquiries for other offices at PSDNI.
  • Prepare various administrative functions for new personnel including updating recall information, submitting System Authorization Access Request (SAAR) forms, monitoring program access, and verifying security clearances via Joint Personnel Adjudication System (JPAS).
  • Extensive technical knowledge on the Navy pay, personnel, administration, organizational development, management principles, practices and methods in order to provide appropriate administrative services and office management to DET composed of both military and civilian personnel.
  • Interacts daily with senior military personnel, civilian personnel, department heads and supervisors, CPCs, commanding officers and executive officer of tenant commands, and military and civilian personnel at BUPERS.
  • Maintain administrative documents, including phone contact lists, organizational charts, and email distribution lists as well as computer based records in databases.
  • Manage over 112 tenant command legal cases as PSD's sole Legal Clerk.
  • Review and process 300+ legal cases yearly using Navy Standard Integrated Personnel System (NSIPS), to process forfeitures, reduction in rates, update any service record entries, process extensions for service members on legal hold and initiate Accounting Code (ACC) changes concerning members on legal hold and/or in civilian confinement.
  • Informally train individuals or small groups of CPC's often to ensure optimum efficiency in processing service member's legal cases.
  • Formally trained large groups of Legal Clerk Students on pay and personnel guidelines regarding legal processing.
  • Initiate corrective action and update records in appropriate automated systems by communicating with the Bureau of Naval Personnel (BUPERS) as well as utilizing Defense Workload Operations Web System (DWOWS) to submit requests to Defense Finance and Accounting Services (DFAS) for corrective actions.
  • Research legal regulations and current procedures using the Manual of the Judge Advocate General (JAGMAN), Manual for Courts Martial (MCM), MILPERSMAN, etc.
  • Personnel Support Detachment, North Island.
07/2010 to 02/2011 Military Pay Technician Alutiiq LLC | City, STATE,
  • Provided customer service while working as a clerk in the Electronic Service Record Section, Receipts Section, and Customer Service Section.
  • Reviewed personnel records to ensure accuracy and accountability.
  • Completed a variety of tasks from answering phone calls, answering email inquiries, and troubleshooting and researching solutions to individual's unique pay problems.
  • Provided Pay and Personnel support services to over 112 tenant commands attached to Personnel Support Detachment at Naval Air Station North Island.
  • Maintained military personnel financial records, including payroll, travel allowance and reimbursements.
  • Managed, drafted, and reviewed correspondence to ensure accuracy and proper formatting.
  • Updated, inquired, and processed personnel and disbursing actions through Navy Standard Integrated Personnel System (NSIPS) and Defense MILPAY Office Database (DMO).
  • Verified pay changes and pay entitlements reflected and posted to proper systems.
  • Prepared and audited travel claims submitted by service members in accordance with the Joint Federal Travel Regulations (JFTR).
  • Review requests for reimbursement of travel costs for the purpose of assuring compliance with regulations and procedures for accuracy, internal consistency, and agreement with basic authorization.
  • Counseled service members on pay and personnel related issues as well as initiated entitlements and benefits.
  • Entered in awards, qualifications, and educational achievements for thousands of service members attached to PSD NASNI using NSIPS and BUPERS Online (BOL) E-Submission.
  • ID Lab at Personnel Support Detachment, North Island.
07/2005 to 02/2010 Site Security Manager/Supervisor HBC Management INC | City, STATE,
  • Ensured Common Access Card (CAC) and ID issuance was in accordance with rules and regulations set forth by the DOD and BUPERS.
  • Examined and verified information contained in reenlistment or extension contracts, retirement/separations, or promotion letters to update Defense Enrollment Eligibility Reporting System (DEERS) using Real-time Automated Personnel Identification System (RAPIDS).
  • Enrolled military dependents into DEERS to establish TRICARE medical benefits and military installation privileges.
  • Counseled service members and their dependents on regulations, privileges, and benefits.
  • Perform all ID card and CAC issuance related tasks to include researching and reviewing source documents, verifying eligibility, and discussing entitlements as defined in BUPERSINST 1750.10C and the RAPIDS Training Guide.
  • Trained and supervised all newly assigned Verifying Officials.
  • Implemented and conducted weekly training and awareness for RAPIDS security.
  • Maintained site security and policy compliance at the highest level.
  • Accountable for all CAC and ID card related inventor and equipment.
  • Accountable for compiling daily and monthly ID card reports, transaction reports, and end of the month reports.
  • Responsible for troubleshooting all technical issues for the site, keeping a log of technical issues and resolutions.
  • Main correspondent between DEERS headquarters and home site.
  • Performed supervisory responsibilities.
Education
Expected in 2014 ABA Approved Paralegal Certificate Course | University of San Diego, San Diego, CA GPA:
Expected in 2012 Legal Clerk Course | Naval Justice School, San Diego, CA GPA:
Expected in 2008 Bachelors of Arts | Liberal Arts and Science San Diego State University, San Diego, CA GPA:
Languages
Fluent in Spanish
Skills

Skilled in administrative functions, counseling on benefits, customer service, databases, finance, legal, Microsoft Office Suite, office management, researching, scheduling.

Additional Information
  • Awarded a Certificate of Appreciation for Site Security Manager of the Year signed by the Undersecretary of Defense, 2009
  • Awarded for commendable achievement, superior performance of duties, and work ethics while maintaining a supervisor leadership role. On the Spot Award, Personnel Support Detachment, NAS North Island, 2012 Awarded for going above and beyond normal duties as an Administrative Assistant/Legal Clerk. Letters of Appreciation, Naval Justice School, 2012 Awarded for providing training to 25 students for the months of July-October. On the Spot Award, Personnel Support Detachment, NAS North Island, 2014 Awarded for going above and beyond normal duties as a MILPAY Tech and PSD North Island's sole Legal Clerk.

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Resume Overview

School Attended

  • University of San Diego
  • Naval Justice School
  • San Diego State University

Job Titles Held:

  • Administrative Assistant/Legal Clerk
  • Military Pay Technician
  • Site Security Manager/Supervisor

Degrees

  • ABA Approved Paralegal Certificate Course
  • Legal Clerk Course
  • Bachelors of Arts

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