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administrative assistant iv to deputy real estate resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Confidentiality and Data Protection
  • Appointment Coordination
  • Phone and Email Etiquette
  • External Communications
  • Administrative Support
  • Multitasking and Time Management
  • Attention to Detail
  • Strong Organizational Skills
  • Highly Efficient and Productive
  • Writing and Editing Skills
Experience
Administrative Assistant IV to Deputy, Real Estate, 12/2013 - Current
Fairfax County Government - DHCD City, STATE,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Performed research to collect and record industry data.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Coordinator, Examination Department, 04/2002 - 12/2013
NCARB City, STATE,
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Gathered and organized materials to support operations.
  • Led comprehensive staff member training covering key topics.
  • Resolved employment-related disputes through proactive communication.
  • Entered data, generated reports and produced tracking documents.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Entered and maintained departmental records in company database.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
Transmittal Assistant, 11/1994 - 04/2002
NCARB City, STATE,
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Attended to office operations and required paperwork.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Keyed all data into Client Information System.
  • Fielded phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
  • Produced accurate office files, updated spreadsheets
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Enhanced efficiency of [Job title] work by organizing resources, records and personnel to accomplish demanding targets.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Created polished and error-free correspondence to meet organizational needs and enhance communication between stakeholders.
  • Developed and updated [Software] spreadsheets detailing [Type] and [Type] data to enhance operational decision-making with real-time information.
Education and Training
Associate of Applied Science: Legal Assisting, Expected in 05/2002
-
Northern Virginia Community College - Annandale, VA
GPA:
Status -
Accomplishments
  • Awarded "Jane Wright Outstanding Administrative Assistant in 2015 and 2021" for delivering outstanding administrative support.
  • Awarded "Outstanding County Award ???????" for delivering outstanding administrative support.
  • Awarded "Sharon Bulova Award ???????" for delivering outstanding administrative support.
  • Earned "[Award]" in [Year].
  • Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Advanced from Transmittal Assistant to [Job Title] Administrative Assistant within seven years for promotional opportunity to serve as an Administrative Assistant
  • Oversaw [description] project, resulting in [improvement].
  • Held first-point-of-contact for all internal and external communications with executive-level officers.

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Resume Overview

School Attended

  • Northern Virginia Community College

Job Titles Held:

  • Administrative Assistant IV to Deputy, Real Estate
  • Coordinator, Examination Department
  • Transmittal Assistant

Degrees

  • Associate of Applied Science

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