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administrative assistant iv resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Responsible [Job Title] accomplished in scheduling and documentation management. Service-oriented individual with expertise in preparing and modifying documents and coordinating meetings. Polished communicator successful at collaborating with people of diverse backgrounds and upholding professional office reputation. Versatile [Job Title] accomplished in coordinating programs and leading independent projects. Skilled in reviewing and improving office processes to reduce errors and inefficiencies. Collaborative team player with strong communication and time management abilities. Poised [Job Title] with [Number]-year background delivering skilled office support. Expertise in professional business writing and schedule management. Tech-savvy individual possessing in-depth knowledge of office management systems and procedures. Responsible Program Support Assistant prepared to take next step with new [Industry] team in [Location] or surrounding area. Fluent in [Language] and [Language]. Skilled in driving smooth office procedures and maintaining strong client and supplier relationships. Detail-oriented and customer-focused with excellent computer competencies. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Self-directed Program Support Assistant commended as productive and organized individual in [Industry] arena. Excellent project management acumen with logical approach to work. Gifted in identifying problems and developing practical solutions. Skilled communicator with strong [Area of expertise] and [Area of expertise] capabilities. Hardworking [Job Title] offering familiarity with [Software] and [Software]. Passionate about business success and talented at supporting company staff, office personnel and customer needs. Organized Program Support Assistant assists team members and managers with maintaining calendars, receiving and composing communications and replying to inquiries. Strengths include [Area of expertise] and [Area of expertise]. Reliable and dedicated with [Number] years of experience. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Diligent Office Automation Clerk possessing [Number] years of hands-on experience in performing front office duties, including [Task] and [Task]. Creative problem-solver with outstanding critical thinking abilities. Adept at filing expense reports, managing calendars and scheduling meetings.

Skills
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Verbal and Written Communication
  • Professional and Courteous
  • Microsoft Office
  • Data Entry Documentation
  • Document and File Management
  • Task Prioritization
  • Judgment and Decision Making
  • Meticulous Attention to Detail
  • Ease with Computers and Technology
  • Schedule Management
  • Confidentiality and Data Protection
  • Appointment Coordination
  • Multi-Line Telephone Systems
  • Recordkeeping and Bookkeeping
  • Sensitive Material Handling
  • Office Equipment Operation
  • Computers and Technology
  • Mail Management
  • Microsoft Office Suite
  • Timeline Planning and Management
  • Meeting Planning
  • Records Management Systems
  • Database and Client Management Systems
  • PC Proficient
  • Supply Inventory Control
  • Cash Deposit Preparation
  • Back Office Operations
  • Report Preparation
  • Accounting Support
  • Document Retrieval
  • Detailed Meeting Minutes
  • Account Balancing Reconciliation
  • Memo Preparation
  • Travel Administration
  • Report Analysis
  • Resource Coordination and Allocation
  • Insurance Eligibility Verification
  • CRM and Office Management Software
  • Business Writing
  • Program File Distribution
  • [Industry] Regulations
Experience
Administrative Assistant IV, 01/2013 to Current
Apex SystemsSouthfield, MI,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Composed correspondence, reports and meeting notes.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Prepared and prioritized calendars and correspondence.
  • Inventoried and ordered supplies for office.
  • Responded effectively to sensitive inquiries or complaints.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Scheduled appointments, meetings and events for management staff.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Monitored office equipment and scheduled repairs.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw office inventory and timely reordering of supplies.
  • Processed financial documents, contracts, expense reports and invoices.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
  • Organized training, client meetings, team meetings and events.
  • Met incoming guests and clients, offering immediate assistance.
  • Responded to inquiries via email, telephone and social media platforms.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Maintained appointment and event calendars for executives and department heads.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Managed electronic calendars using [Software] and scheduled meetings, appointments and conference calls.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.
  • Scheduled appointments and events and coordinated venue space and catering services.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Coordinated arrangements for ground transportation, flight reservations and lodging.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Coordinated employee recruitment, performance evaluation and termination activities.
  • Booked flights and reserved hotel rooms to plan and coordinate staff travel.
  • Created [Type] files in [Software] and distributed to appropriate personnel to maintain consistent communication.
  • Mitigated financial discrepancies by accurately managing bank account transactions, Star builder system journal entries, A/P and A/R.
  • Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
Administrative Assistant III, 01/2004 to 01/2012
Beth Israel Lahey HealthDover, NH,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Scheduled appointments, meetings and events for management staff.
  • Prepared and prioritized calendars and correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Maintained accurate department and customer records.
  • Inventoried and ordered supplies for office.
  • Coordinated appointments, meetings and conferences.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Responded effectively to sensitive inquiries or complaints.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Monitored office equipment and scheduled repairs.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Answered and routed telephone calls and took messages.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw office inventory and timely reordering of supplies.
  • Processed financial documents, contracts, expense reports and invoices.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
  • Organized training, client meetings, team meetings and events.
  • Met incoming guests and clients, offering immediate assistance.
  • Responded to inquiries via email, telephone and social media platforms.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Prepared payroll documents and maintained databases for financial offices.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Maintained appointment and event calendars for executives and department heads.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Managed electronic calendars using [Software] and scheduled meetings, appointments and conference calls.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Developed and continuously improved digital filing and document management protocols.
  • Generated office correspondence and reports.
  • Oversaw company database and verified accurate updates and proper file management.
  • Provided top quality control, eliminating downtime to maximize revenue.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.
  • Monitored schedules and calendar obligations for executives.
  • Scheduled appointments and events and coordinated venue space and catering services.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Coordinated arrangements for ground transportation, flight reservations and lodging.
  • Tracked project performance data to generate reports and keep management informed of important trends.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Coordinated employee recruitment, performance evaluation and termination activities.
  • Booked flights and reserved hotel rooms to plan and coordinate staff travel.
  • Liaised with team members to assist in employee conflict resolution.
  • Mitigated financial discrepancies by accurately managing bank account transactions, Star builder system journal entries, A/P and A/R.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Drafted professional business documents for various managers and executives.
  • Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
Administrative Assistant, 01/1995 to 01/2003
Cleveland-Cliffs Inc.Coshocton, OH,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Maintained accurate department and customer records.
  • Prepared and prioritized calendars and correspondence.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Coordinated appointments, meetings and conferences.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Composed correspondence, reports and meeting notes.
  • Responded effectively to sensitive inquiries or complaints.
  • Inventoried and ordered supplies for office.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Monitored office equipment and scheduled repairs.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Answered and routed telephone calls and took messages.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw office inventory and timely reordering of supplies.
  • Processed financial documents, contracts, expense reports and invoices.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
  • Organized training, client meetings, team meetings and events.
  • Met incoming guests and clients, offering immediate assistance.
  • Responded to inquiries via email, telephone and social media platforms.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
  • Prepared payroll documents and maintained databases for financial offices.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Monitored scheduling and event coordination for corporate fundraisers and executive meetings.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Managed electronic calendars using [Software] and scheduled meetings, appointments and conference calls.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Developed and continuously improved digital filing and document management protocols.
  • Generated office correspondence and reports.
  • Provided top quality control, eliminating downtime to maximize revenue.
  • Scheduled appointments and events and coordinated venue space and catering services.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Coordinated arrangements for ground transportation, flight reservations and lodging.
  • Tracked project performance data to generate reports and keep management informed of important trends.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Coordinated employee recruitment, performance evaluation and termination activities.
  • Booked flights and reserved hotel rooms to plan and coordinate staff travel.
  • Assisted with special projects supporting sales and marketing campaigns.
  • Created [Type] files in [Software] and distributed to appropriate personnel to maintain consistent communication.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Drafted professional business documents for various managers and executives.
  • Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
Education and Training
: Social Work, Expected in
George Mason University - Fairfax, VA
GPA:
: Social Work, Expected in
NOVA Community College - ,
GPA:
: Social Work, Expected in
Metropolitan State College of Denver - Denver Colorado,
GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
Certifications
  • Certified [Job Title], [Company Name] - [Year]

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Resume Overview

School Attended

  • George Mason University
  • NOVA Community College
  • Metropolitan State College of Denver

Job Titles Held:

  • Administrative Assistant IV
  • Administrative Assistant III
  • Administrative Assistant

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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