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Administrative Assistant/Inventory Manager Resume Example

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ADMINISTRATIVE ASSISTANT/INVENTORY MANAGER
Professional Summary
Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Committed to approaching administrative tasks with tenacity and attention to detail.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Customer service-oriented
  • Accurate and detailed
  • Works well under pressure
  • Multi-line phone proficiency
  • Filing and data archiving
Work History
Administrative Assistant/Inventory Manager, 06/2011 to 08/2014
General Nutrition Centers – Willow Street , PA
  • Assisted the Accounts Payable and Payroll departments by running sales reports for each employee, on a bi-monthly basis, to compare with Sprint's commission reports.
  • Managed the inventory department, which included placing orders, submitting RMA's, performing inventory scans to control shrinkage and running monthly inventory transfer reports to show profit and loss for each location.
  • Filed new and archived old records.
  • Acted as a support system for retail reps.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
Retail Store Manager, 07/2008 to 06/2011
Propak Inc. – Caldwell , ID
  • Counted cash drawers and made bank deposits.
  • Managed staff of 3 sales associates.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training.
  • Reported to the district manager regarding all store and staff issues.
  • Generated repeat business through exceptional customer service.
  • Increased sales volume by 100% in less than 2 years.
Customer Sales Representative, 04/2006 to 05/2008
National Church Residences – Dublin , OH
  • Sold Sprint/Nextel service.
  • Handled daily paperwork/deposits.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
Receptionist, 05/2004 to 05/2006
Dailey Life Center – City , STATE
  • Scheduled appointments and entered patient intake information.
  • Checked clients in andout and collected payments.
  • Filed patient charts.
  • Assisted with medical billing.
  • Checked patient insurance coverage before appointment time.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Directed guests and routed deliveries and courier services.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the each therapist.
  • Screened all visitors and directed them to the correct employee or office.
Customer Service Desk Cashier, 07/2003 to 08/2006
Gander Mountain – City , STATE
  • Worked the customer service counter ,handling customer returns and exchanges as well as ringing in sales, including employee purchases, and selling hunting/fishing licenses.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Directed calls to appropriate individuals and departments.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Assisted in other departments as needed.
  • Folded and arranged garments in attractive displays.
Education
High School Diploma: 2000
Swartz Creek High School - City, State
General Education
Skills
Accounts Payable, bi, charts, clients, filing, inventory, medical billing, Payroll, selling, sales, scheduling, phones
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How this resume score could be improved?

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Resume Overview

School Attended

  • Swartz Creek High School

Job Titles Held:

  • Administrative Assistant/Inventory Manager
  • Retail Store Manager
  • Customer Sales Representative
  • Receptionist
  • Customer Service Desk Cashier

Degrees

  • High School Diploma : 2000

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