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Administrative Assistant Intern Resume Example

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ADMINISTRATIVE ASSISTANT INTERN
Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.

Skills
  • Cash deposit preparation
  • Insurance eligibility verification
  • Microsoft
  • Program file distribution
  • Deadline-oriented
  • Customer relations
  • Strong problem solver
  • UB-04 billing forms 1500
  • Staff motivation
  • Invoicing and billing
  • Multi-line phone systems
  • Strong interpersonal skills
  • Spreadsheet development
  • Insurance eligibility verifications
  • Dedicated team player
  • Appointment scheduling
Experience
Company Name | City, StateAdministrative Assistant Intern11/2018 - Current
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Maintained appointment and event calendars for executives and department heads.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Company Name | City, StateBilling Specialist11/2017 - 11/2018
  • Reviewed and submitted workers' compensation, [Type] and [Type] claims for remittance.
  • Verified proper coding on more than claims per week, investigating and resolving issues to maintain billing accuracy.
  • Established, enforced and optimized billing policies and procedures to maximize revenue, streamline operations and minimize aging balances.
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
Company Name | City, StateReimbursement Manager02/2002 - 11/2017
  • Provided personnel development by holding weekly staff meetings and team building activities.
  • Developed improved standard operating procedures to increase billing accuracy and cash flow.
  • Helped customers to bring accounts into good standing by implementing payment plans.
  • Verified proper coding on more than claims per week, investigating and resolving issues to maintain billing accuracy.
  • Followed up on legal claims to update and verify status or patients' of outcome and obtain due payments.
  • Posted surgical charges for providers.
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Liaised with patients, insurance companies and billing office personnel to effectively create and post bills, obtain payments and update system information.
  • Reviewed and submitted workers' compensation claims.
  • Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
  • Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
Company Name | City, StateAdmissions Representative02/1993 - 1999
  • Gathered, verified and processed patient paperwork.
  • Gathered personal and insurance information from each patient.
  • Checked insurance benefits, received payments and provided receipts.
  • Answered questions about admissions, financial and hospital policies.
  • Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
  • Verified patient information, including demographics, income and for input into system.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Maintained HIPAA compliance and integrity of hospital policies and procedures.
  • Scanned [Type] documents, including insurance cards to include in patient charts.
Education and Training
DM Therrell High School | CityHigh School Diploma06/1989
Atlanta Metropolitan State College | City, StateSome College (No Degree)
Certifications
  • Certified CNA certification Number CN0000123428 Expiration DATE 08/12/2021.
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Resume Overview

School Attended

  • DM Therrell High School
  • Atlanta Metropolitan State College

Job Titles Held:

  • Administrative Assistant Intern
  • Billing Specialist
  • Reimbursement Manager
  • Admissions Representative

Degrees

  • High School Diploma
    Some College (No Degree)

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