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Administrative Assistant Intern Resume Example

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ADMINISTRATIVE ASSISTANT INTERN
Summary

Systematic Administrative Assistant with over 6 years of experience in fast-paced office settings. Passionate and motivated working under priority deadlines and high pressure environments. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Experience
06/2017 - 04/2018Department of Consumer and Regulatory Affairs - Administrative Assistant Intern Washington , DC
  • Provide administrative support for six (6) Illegal Construction inspectors.
  • Track data and provide statics for Illegal construction inspections.
  • Provide ownership search records. (Lexis Nexus)
  • Review and generate Notices of Infractions for enforcement processing.
  • Review and transmit files to the Office of Civil Infractions for court processing.
  • Place and remove Stop Work Order holds in the agency system (Accela) on properties.
  • Prepares reports, analyses, and documents in final form through the use of Accela.
  • Coordination of special assignments to resolve management matters related to projects related to the administrative responsibilities of the program.
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails.
  • Maintain electronic and hard copy filing system. Retrieve documents from filing system , handle requests for information and data.
  • Generates internal and external documents or correspondence that assists in the workflow of the program operation.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Perform general clerical duties including scanning, photocopying, fax and mailing.
  • Receive and direct inbound/outbound calls from constituents and internal/external customers. Provide front desk support for administration.
  • Makes effective use of computers and word processing equipment in writing and related work assignments.
  • Resolve administrative problems and inquiries.
  • Prepare written responses to routine inquiries.
  • Provide program information and data involving documents dealing with agency or department services, policies and procedures.
05/2016 - 05/2017Umbrella Therapeutic Services - Residential Youth CounselorWashington , DC
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Maintained caseload of more than Ten teens children in group home placements.
  • Maintained high level of patient confidentiality to comply with all federal and company regulations.
  • Offered/Provided expert testimony for legal consultations and court hearings.
  • Performed in advocacy capacity for troubled youth to provide access to resources.
  • Used varies Microsoft Software to implement client cases into system and provided updates whenever required.
  • Maintained up-to-date clinical documentation via electronic recordkeeping systems.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Oversaw day-to-day activities of residents in the facility.
  • Made regular rounds to ensure that residents and areas are safe and secure.
  • Perform house duties such as clean and cook for residents.
03/2016 - 05/2017Arch Angel Global Security - Armed Special Police OfficerWashington , DC
  • Secured premises and personnel by monitoring surveillance equipment.
  • Monitored, noted, reported, and investigated suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Identified, pursued, and arrested suspects and perpetrators of criminal acts.
  • Verified and authenticated validity and admissibility of evidence for court hearings while testifying under oath in administrative hearings and criminal court cases.
  • Provided for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
  • Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
12/2010 - 06/2012Alexander Security Consultants - Armed Special Police OfficerWashington , DC
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Processed both internal and external case sheets.
  • Maintained data management and storage systems to protect data from compromise.
  • Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Warned persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
  • Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Certifications
  • DOES Project Empowerment Job Readiness Training - 2017
  • Licensed Armed Special Police Officer - 2010-2017
  • Armed Special Police Officer Training - [2010-2017]
  • Certified Sabre OC Officer - 2017
  • Certified in ASP Tactical Handcuff -2017
  • Certified in ASP Tactical Baton - 2017
  • Certified CPR/ First Aid 2010
  • OSHEA Certified -2016
Skills
  • Office Administration Management
  • Database Management
  • Maintains Confidentiality
  • Excellent Communications Skills
  • Mail Management
  • Superior Customer Service Skills
  • Expertise in Lexis Nexus
  • DC Government Accela Management Program
  • PC Proficient
  • Legal Administrative Support
Education and Training
06/2006Eastern Senior High School Washington , DC High School Diploma
Prince George's Community CollegeUpper Marlboro, MDSome College (No Degree): Criminal Justice

Anticipating on Continuing my education in Criminal Law.

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Resume Overview

Companies Worked For:

  • Department of Consumer and Regulatory Affairs
  • Umbrella Therapeutic Services
  • Arch Angel Global Security
  • Alexander Security Consultants

School Attended

  • Eastern Senior High School
  • Prince George's Community College

Job Titles Held:

  • Administrative Assistant Intern
  • Residential Youth Counselor
  • Armed Special Police Officer

Degrees

  • High School Diploma
    Some College (No Degree) : Criminal Justice

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