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Administrative Assistant Iii Ii I Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
• I am seeking a full-time or part-time job at a well established business. I am very confident in the work I perform and my ability to multi-task with accuracy. I am very comfortable using computers and am confident in my ability to learn any new programs quickly. I am very detail oriented and thorough in my duties. I accept responsibility for my position, and myself. My lifetime goal is to be very professional and in a position I take pride in, as well as my employer's pride in my performance.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
  • awarded "Cashier of the Month" in Austin 2004 Certified Medical Administrative Assistant, Honors Graduate.
Experience
07/2005 to 11/2012 Administrative Assistant III - II - & I Department Of State Health Services | City, STATE,
  • worked under the direction of an Administrative Technician IV with limited supervision and moderate latitude in performance with complex technical duties regarding customer requests for service
  • 85% of the day's work was helping and directing Funeral Directors on how to file all current Texas death certificates electronically
  • duties involved reviewing, evaluating and making technical/judgmental decision in Vital Statistics
  • determined acceptability of customer requests for service, fees and legal documentation insuring compliance with the State of Texas Statutes and Vital Statistics policies, rules and regulations
  • utilized complex, automated application and programs for information retrieval, data entry and issuance
  • processed highly complex amendments to birth and death records
  • issued disinterment permits, still birth records and fetal death records
  • filed legal name changes, adoptions and paternities
  • utilized word processing software to compose and prepare routine and non-routine correspondence
  • provided direct assistance to customers by dissemination complex information via direct contact, telephone, email or correspondence
  • developed, coordinated and maintained records keeping and filing systems
  • trained numerous numbers of new administrative staff and temporary personnel
  • performed other duties as assigned by the Administrative Assistant IV
06/2004 to 05/2005 Cashier/Customer Service Representative Wal-Mart | City, STATE,
  • customer service representative
  • worked with computerized cash registers
  • responsible for handling large amounts of cash
  • resolved customer complaints and inquiries
  • assisted customers in person and by telephone
  • gave credits for returns
  • balanced cash register at close of each working day
  • responsible for transfer of money to customers and accounting office
  • advanced to Customer Service Representative within 1 month due to my expertise in detail and accuracy
  • awarded "Cashier of the Month" in Austin 2004
  • trained numerous cashiers and customer service representatives
05/2002 to 06/2004 Cashier/Shift Leader Dairy Queen | City, STATE,
  • cashier
  • shift leader
  • accurately accepted payment and made charge
  • operated computerized cash register
  • accurately balanced cash register drawer amounts
  • responsible for opening and closing store-assuring it was secure and ready for the opening of the next day
  • trained numerous customer service employees and cooks
  • Skills/Training/Skills/Qualifications
  • team player - works well with others; supportive; motivates others; enjoys sharing knowledge and encouraging development of others to achieve specific team goals
  • planning and research - creates ideas; identifies problems; meets goals and deadlines; identifies resources; gathers information; develops strategies; assesses situations; refined planning and research skills that balance work and team support in a timely and professional manner
  • organizational skills -: handles details; coordinates tasks; punctual; works projects effectively; meets deadlines; sets goals; multi-tasks with accuracy; ; refined planning and organizational skills that balance work and team support in a timely and professional manner
  • systems knowledge - experience in preparing and analyzing reporting data for management accurately and on time
  • I am very comfortable using the following programs and have a lot of experience doing so. I am interested and enjoy learning how to use any other programs as well.
  • computers
  • fax machines
  • scanners
  • printers
  • copiers
  • phone systems
  • cash registers
  • type writers
  • Windows
  • Adobe Photoshop
  • Adobe Photo works
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Power Point
  • QuickBooks
  • Genesis
  • Internet
  • Data Entry - 80 words per minute with accuracy
Education
Expected in 4 2005 High School Diploma | Medical National Institute of Technology, Austin, TX GPA:
Certifications
• Certified Medical Administrative Assistant, Honors Graduate
References
Brandy Gipson, 512-458-7111
Skills
DATA ENTRY, WORD, TELEPHONE, ADMINISTRATIVE ASSISTANT, CORRESPONDENCE, DOCUMENTATION, FILE, FILING, LEGAL DOCUMENTATION, STATISTICS, CASH, CASH REGISTER, CASHIER, CUSTOMER SERVICE, RECEPTIONIST, RETAIL SALES, ADOBE PHOTOSHOP, CLOSING, EXCEL, MICROSOFT EXCEL, MICROSOFT OUTLOOK, MICROSOFT WORD, ORGANIZATIONAL SKILLS, OUTLOOK, PHOTOSHOP, PRINTERS, PUNCTUAL, QUICKBOOKS, TEAM PLAYER, TRAINING, ACCOUNTING, AND ACCOUNTING, CUSTOMER SERVICE REPRESENTATIVE, MEDICARE

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • National Institute of Technology
Job Titles Held:
  • Administrative Assistant III - II - & I
  • Cashier/Customer Service Representative
  • Cashier/Shift Leader
Degrees
  • High School Diploma

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