administrative assistant iii resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Skills
Multitasking and Time Management
Document and File Management
Database and Client Management Systems
Computers and Technology
Clerical Support
Strong Organizational Skills
Excel Spreadsheets
Advanced MS Office Suite Knowledge
Transporting Files
Spreadsheet Management
Invoice Processing
Employee Training
Data Entry Documentation
Work History
Administrative Assistant III, 05/2020 to Current Beth Israel Lahey Health – Sharon, MA,
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Maintained staff directory and company policy handbook for human resources department.
Created detailed expense reports and requests for capital expenditures.
Lead Eligibility Specialist , 09/2019 to 09/2020 Beth Israel Lahey Health – South Hamilton, MA,
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Documented all communication with applicants and inputted information into system using OnBase.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Scheduled appointments with applicants to gather information and explain benefits processes.
Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
Interviewed applicants and explained scope of different available benefits.
Inputted all gathered information and researched data on applicants into computer system using MEDS and MMIS.
Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
Administrative Coordinator, 01/2014 to 08/2019 Strategic Management Partners – City, STATE,
Prepared detailed documents and reports in adherence administrative processes.
Monitored and directed incoming mail and prepared outgoing mail.
Collaborated in timely processing of billing and accounts receivables.
Worked closely with others to accomplish timely invoicing and accounts receivables.
Transcribed meeting minutes for management's records.
Responded to questions and managed communications with patients and staff.
Addressed questions and managed communications with patients and insurance agents.
Reduced intake processes time by developing application tracking and filing systems.
Completed bi-weekly payroll for 20 employees.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Key Holder/ Lead Server, 01/2012 to 09/2017 Bonefish Grill – City, STATE,
Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Streamlined opening and closing procedures as integral member of store staff.
Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Education
Certificate : Medical Assisting And Phlebotomy , Expected in 01/2017 to Remington College - Baton Rouge - Baton Rouge, LA GPA:
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