administrative assistant iii resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Professional, excellent communication skills, positive rapport among co-workers and management. Developed communicator with good problem solving skills, understanding of complex issues, proficient in computer software with an interest in innovation, leadership and development.
Skills
Administrative operations
Administrative duties
Administrative recordkeeping
Administrative and clerical support
Administrative assistance
Experience
04/2013 to CurrentAdministrative Assistant IIIAlbertsons Company Inc. | Highland, CA,
Contract Implementation, activation and cancellations
Provide administrative duties within the COD Enhancement direct deposit department.
Auditor of finished contracts within the department
Assist shippers with contract changes,
Assist shippers with package and payment concerns via by telephone call and or e-mails that are sent to the department shared e-mail box and directly to personal e-mail.
Package tracking investigations
Incoming check payment logging and recordings
Send daily Finance report to the Finance Department personal
Incoming and out going mail handling
Heavy incoming telephone contact and outgoing follow up calls with the with shippers,
Good communication relationship building with UPS Business Development Officers, UPS Account Management Representatives
Research and problem solving, time management and excellent communication skills
Provide a variety of Customer Service Functions, such as package check in, answering and transferring telephone calls, document scanning and daily work processing.
Ability to multi task and navigate through multiple UPS Capital business computer systems.
Processing incoming and outgoing mail
Record keeping and dispatching of Pitney Bowes Technicians for inter office folding, scanning and mail processing machinery as needed
Microsoft office, PowerPoint, Excel and Outlook
Excellent communication with Office Management and Co-workers
Participate in team and other group meeting by providing feedback
Provide daily work history updates when needed
BSA Bank Secrecy Act certification
Compliance training
CX Customer Experience training
Leadership and Development training
05/2010 to 02/2013FACILITY SPECIALISTApplied Materials | Rio Rancho, NM,
Assigned to regional accounts
Working with variety of Customers whom have facility maintenance contracts, and warranties for facility and commercial appliance maintenance repair
Daily dispatching of vendors and licensed technicians
Seek Authorization and repair approval from Management
Maintenance repair recording ( Electrical, plumbing, Fire systems, Ovens, Heating and Refrigeration
Follow up with vendors and customers at the beginning and the completion of maintenance request
Invoicing, budget billing, open and closing job orders
Excellent Communication, heavy telephone contact, other general office duties include but are not limited to, Microsoft office, data entry, filing, faxing, receiving and sending e-mails.
Customer Service Representative of the year 2010
09/2009 to 05/2010TRANSPORTATION SPECIALISTAgility | Atlanta, GA,
CDL ( CLASS A) Licensed Driver. License issued by the State of Connecticut Department of Motor Vehicle
Provide transportation to as many as 35 high school students and occasional students with special needs to designated locations
Dedicated daily route within the assigned region
Daily vehicle safety and maintenance inspection
Abide by the rules and the regulations of the State of Connection Department of Transportation
CPR Certification
10/2002 to 01/2009DOMESTIC/INTERNATIONAL CUSTOMER SERVICE AGENTDHL EXPRESS | City, STATE,
Provide face to face customer service assistance to all walk in customers with official Identification requirements
Shipment labeling, weight, and shipment payment processing
Physical assistance such as, weighing, measuring, shipment price determination and packaging assistance
Providing domestic package arrival and departures, international customs declaration, invoice and airway bill submission
Daily cash, check, credit card and cod processing
Daily reports sent to the accounts payable department at the end of the business day
Heavy telecommunication of incoming, outgoing international and domestic calls
Tracking of domestic and international shipment
Inspection of commodities for incoming and outgoing shipments
Research of missing shipments
Ability to navigate through the multiple database systems of the company
Dispatching of Drivers when needed
Daily record keeping of all undelivered shipments and incoming special alert shipments
Monitor the internal and external use of scanner (DIAD) download of shipment information
Data Entry, Microsoft Office, Outlook, sending e-mails, responding to e-mails.
Abide by the (TSA) Transportation Security Administration official rules and governed shipping regulations.
Education and Training
Expected in 06/2002 to to Certification | Business Administration, Compution ITSawyer Business School, Hartford, CT, GPA:
Expected in to to Associates | Organization And Business ManagementAshford University (On-line), San Diego, CAGPA:
Expected in to to Bachelor | AccountingThomas Edison University/Lumeritt Ed (On-Line), Spring Branch, TX, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.