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Administrative Assistant III Resume Example

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ADMINISTRATIVE ASSISTANT III
Summary
Driven, goal-oriented, organized professional seeking a position where I can combine my administrative and military experience with my educational background to re-invigorate organizational programs that will generate a loyal, knowledgeable staff in a team-driven environment that fosters room for growth and development.
Highlights
  • Training & Development
  • Client/Customer Service
  • Continuous Learning
  • Mentorship/Coaching
  • Organization
  • Problem Solving
  • Communication
  • Attention to Detail
  • Executive Presentations
  • Scheduling
  • Business Correspondence
  • Personnel Management
Experience
March 2012
to
July 2013
Medical RecordsPeoria Moline, ILAdministrative Assistant III
  • Organized, filed, and safeguarded medical records
  • Resolved medical record discrepancies by collecting and analyzing information
  • Provided administrative support to the entire clinical team
  • Prepared written correspondence and operated patient scheduling applications
  • Maintained client confidence and protected clinic operations by securing confidential information; following release of information protocols
  • Created and maintained time reporting system for internal audit department
  • Developed business continuity plan for successor
  • Coordinated appointments and travel for auditors
  • Requested travel reimbursement authorizations
  • Responded to inquiries by phone and in person
July 2009
to
February 2012
Medical Readiness FlightBedford, MAAdministrative Executive
  • Planned and executed more than 15 personnel deployments with zero field training discrepancies
  • Maintained all human resource records for 160 unit civilian and military personnel
  • Attended professional development seminars and partook in continuous learning courses
  • Managed three phone lines and greeted all walk-in clients
  • Implemented and conducted training workshops for executive management and other unit level supervisors
  • Informed all personnel of any pertinent regulatory changes in accordance with Air Force Instructions
  • Organized and briefed executive committee reports regarding the status of resources and training
  • Scheduled essential training for all unit members
  • Prepared all office correspondence and acted as administrator on several personnel software applications
  • Communicated with other agencies to resolve issues and facilitate the completion of required external training or tasks
  • Administered Medical Readiness accounts for all military users
  • Processed and reviewed security clearances for all military members
September 2006
to
April 2008
Woodlands BankPennsdale, PATeller Representative
  • Processed consumer deposits and withdrawals after reviewing identification and endorsements
  • Examined checks deposited and determined proper funds availability based on regulation requirements
  • Identified counterfeit currency
  • Bought and sold currency from the vault as necessary to stay within cash drawer limits
  • Accepted county property tax payments
  • Balanced teller drawer daily, including periodic batching of cashed checks
  • Answered basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies
  • Issued personal money orders and cashier's checks, accepted orders and payments for U.S. Savings Bonds, and sold American Express Travelers Checks (single and multiple signer)
  • Counted and rolled loose coins
  • Referred customers to the proper department for issues that could not be resolved at the teller line
Education
Community College of the Air ForceAAS: Health Services ManagementAAS: Health Services Management Graduate - Jul. 2011 Community College of the Air Force (CCAF) Maxwell AFB Gunter Annex, AL
Pennsylvania College of TechnologyLackland AFB, TX, USAAS: Business ManagementBasic Military Training Graduate – Sep. 2009 Lackland AFB, TX AAS: Business Management Graduate – May 2009 Pennsylvania College of Technology Williamsport, PA
Ashford UniversitySan Diego, CA, USBA: Human Resource ManagementBA: Human Resource Management (GPA 3.98) Graduate - Jan. 2015 Ashford University San Diego, CA
Sr. High SchoolSouth Williamsport, PA, USSouth Williamsport Jr.-Sr. High School Graduate Jun. 2004 South Williamsport, PA
Military Experience
June 2012
to
November 2012
National Guard U.S. Air ForceIL Air National Guard - Peoria, IL Organized, filed, and safeguarded medical records Resolved medical record discrepancies by collecting and analyzing information Provided administrative support to the entire clinical team Prepared written correspondence and operated patient scheduling applications Maintained client confidence and protected clinic operations by securing confidential information; following release of information protocols Administrative Assistant III Jun. 2012 - Nov. 2012 Deere & Company Internal Audit Platform - Moline, IL Created and maintained time reporting system for internal audit department Developed business continuity plan for successor Coordinated appointments and travel for auditors Requested travel reimbursement authorizations Responded to inquiries by phone and in person Administrative Executive, Medical Readiness Flight Jul. 2009 - Feb. 2012 U.S. Air Force - Bedford, MA Planned and executed more than 15 personnel deployments with zero field training discrepancies Maintained all human resource records for 160 unit civilian and military personnel Attended professional development seminars and partook in continuous learning courses Managed three phone lines and greeted all walk-in clients Implemented and conducted training workshops for executive management and other unit level supervisors Informed all personnel of any pertinent regulatory changes in accordance with Air Force Instructions Organized and briefed executive committee reports regarding the status of resources and training Scheduled essential training for all unit members Prepared all office correspondence and acted as administrator on several personnel software applications Communicated with other agencies to resolve issues and facilitate the completion of required external training or tasks Administered Medical Readiness accounts for all military users Processed and reviewed security clearances for all military members Teller Representative Sep. 2006 - Apr. 2008 Woodlands Bank - Pennsdale, PA Processed consumer deposits and withdrawals after reviewing identification and endorsements Examined checks deposited and determined proper funds availability based on regulation requirements Identified counterfeit currency Bought and sold currency from the vault as necessary to stay within cash drawer limits Accepted county property tax payments Balanced teller drawer daily, including periodic batching of cashed checks Answered basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies Issued personal money orders and cashier's checks, accepted orders and payments for U.S. Savings Bonds, and sold American Express Travelers Checks (single and multiple signer) Counted and rolled loose coins Referred customers to the proper department for issues that could not be resolved at the teller line
Professional Affiliations
Ashford University: , Alpha Sigma Lambda & Human Resources Club
Presentations
Executive Presentations
Skills
Correspondence, Training, Accounts For, Clients, Security, Administrative Assistant, And Account, Cash, Customer Inquiries, Payments, Property Tax, Administrative Support, Medical Records, Operations, Scheduling, Coaching, Customer Service, Goal-oriented, Human Resources, Personnel Management, Problem Solving, Receptionist, Retail Sales, Audit, Business Continuity, Internal Audit, Human Resource Management, Business Management
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Resume Overview

Companies Worked For:

  • Medical Records
  • Medical Readiness Flight
  • Woodlands Bank
  • National Guard U.S. Air Force

School Attended

  • Community College of the Air Force
  • Pennsylvania College of Technology
  • Ashford University
  • Sr. High School

Job Titles Held:

  • Administrative Assistant III
  • Administrative Executive
  • Teller Representative

Degrees

  • AAS : Health Services Management
    AAS : Business Management
    BA : Human Resource Management

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