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Administrative Assistant III Resume Example

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ADMINISTRATIVE ASSISTANT III
Professional Summary
Substantial experience and outstanding skills in customer service. Areas of knowledge and attributes include: All phases of office administrative/clerical activities, schedules, telephones, supplies, inventory control, date/data research, and records maintenance.
Skills


  • Good telephone and customer service skills
  • Good vision and hearing
  • Creative problem solver

  • Exceptional communication skills
Work History
Administrative Assistant III, 08/2007 to 04/2013
UCSF Medical Center Department of Pharmaceutical Services – San Francisco, CA
  • Used web-based software to schedule and assign 120 staff and clinical pharmacists monthly schedule.
  • Updated vacations, time-off requests, confirm or communicated shift changes, etc.
  • Provided scheduling and staffing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Developed constructive and cooperative working relationships with others, and maintained them over time.
Administrative Assistant to the Pastor/Office Manager, 05/2007 to 10/2011
Bethlehem Lutheran Church – Oakland, CA
  • Desktop publishing of bulletins, newsletters, reports, etc.
  • Word processing, incorporating information, formatting for visual appeal, editing, proofreading, copying, affix mailing labels, and coordination of bulk mailing with USPS.
  • Maintain membership directory(s).
  • Light bookkeeping including review bills, prepare input for payroll program.
  • General office support including phones, distribution of mail, and maintaining calendars.
  • Schedule and manage facility use and rentals.
  • Prepare correspondence and reports for pastor.
Medical Billing Coordinator , 04/2004 to 02/2006
Berkeley Urological Associates Inc. – Berkeley, CA
  • Oversee all aspects of accounts receivable/payable for the integrity of all work performed.
  • Prepare in-house training seminars, monitor fee schedules, prepare billing reports to review month-end summaries, and other duties to maintain timely filing and payment.
Enhanced Directory Assistance Operator, 08/2002 to 04/2004
Metro One Telecommunications – Alameda, CA
  • Answered an average of 600 calls per day by addressing customer inquiries, solving problems and providing enhanced directory assistance to wireless customers.
  • Connecting customers to requested telephone numbers, dinner reservations, driving directions, concert information, and movie listings.
Education
High School Diploma: 1974
San Fernando High School - San Fernando, CA
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Resume Overview

Companies Worked For:

  • UCSF Medical Center Department of Pharmaceutical Services
  • Bethlehem Lutheran Church
  • Berkeley Urological Associates Inc.
  • Metro One Telecommunications

School Attended

  • San Fernando High School

Job Titles Held:

  • Administrative Assistant III
  • Administrative Assistant to the Pastor/Office Manager
  • Medical Billing Coordinator
  • Enhanced Directory Assistance Operator

Degrees

  • High School Diploma : 1974

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