Innovative Administrative Assistant III offering more than 15 years' experience working in a high paced healthcare facility, handling sensitive information, and supporting organizational missions with academic settings. Quickly establishes collaborative relationships and delivers superior client care. Demonstrates solid expertise in the following: Change Management Event Planning Project Coordination Process Improvement Project Management ACCOMPLISHMENTS
Change Management: Decreased paper wastage by 30% by introducing a "scan and save" method for filling old receipts.
Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Process Improvement: Created a more efficient Word database for forms, letters, and documents, which decreased production time by 20%.
Outstanding organizational skills
Excellent communication skills
Willingness to go the extra mile
Exceptional customer service
Proficient in MS Office software to include Word, Excel, PowerPoint
Help manage Budgets in the Department of Emergency Medicine
Detailed meeting minutes
Administrative Assistant III | 12/2017 to CurrentUniversity of MS Medical Center - Jackson, MS
Provides administrative support in a variety of functions to the faculty and chair of Emergency Medicine.
Collects, reviews, and analyzes the complex and/or confidential data and prepares reports, charts, budgets, and other presentation materials.
Responds to or routes confidential inquiries from external or internal sources with correspondence or other messaging.
Maintains department calendar of celebrations to ensure highly department morale (birthdays, holiday party, departmental social events, etc.)
Ensures that deadlines are met, and work is completed correctly.
Update book chapters, presentations, and abstracts on Curriculum vitae
Greeting guests and visitors.
Maintains and updates faculty biographies posted on theUniversity of Mississippi Medical Center's external website.
Proficiently entering CV data into theMysite system.
Providing customer service.
Access Financial Coordinator | 09/2017 to 12/2017University of MS Medical Center - Jackson, MS
Provided customer service to all clients that enter the facility which included a range of intake and patient financial support activities for patients being admitted to the hospital.
Managed electronic health records using the EPIC healthcare system.
Updated and processed insurance claims in a timely and accurate manner.
Submitted claims to Medicare, Medicaid, and private health insurance providers.
Other duties included:.
Responsible for patient registration activities and documentation.
Coordinated with utilization review related to insurance precertification status.
Responsible for data integrity and staff education.
Knowledgeable in medical and insurance terminology.
Complied with HIPAA/Patient confidentiality standards.
Physician Scheduler II | 10/2012 to 09/2017University of MS Medical Center - Jackson, MS
Supported multiple practitioners within the Department of Women's Health.
Facilitated and managed provider schedules to maximize customer service, patient access, provider productivity, and business operations.
Completed the pre-registration process including using practice management software to capture accurate demographics.
Made referrals for financial counseling and/or physician referrals/authorization/certification.
Mailed referral letters with operative reports to referring physician as needed.
Communicated effectively with physician office scheduling staff for any outstanding paperwork/requirements.
Entered patient information into Epic System in timely fashion.
Verified that authorization for upcoming medical procedures had been obtained by physician offices.
Processed Medicare, Medicaid, and private insurance claims.
2015 UMMC Customer Care Award Recipient.
Dietetics and Nutrition/ Gynecologist/ Oncologist Administrative Coordinator | 01/2005 to 01/2013University of MS Medical Center - Jackson, MS
Delivered food to residents' rooms, prepared and served snacks and took inventory of food and kitchen supplies.
Also assisted in clean up, kitchen maintenance, setting up, and taking down the dining areas.
Education and Training
Belhaven College - - Jackson, MS | Bachelor of Healthcare Administration Healthcare Administration, 10/2019
Belhaven College - - Jackson, MS | Associate Business AdministrationBusiness Admin, 12/2016
2019 Activity Coordinator for the Mississippi Sexual Assault Symposium
Organized the Department of Emergency Medicine annual budget for the residents and faculty, including flights, accommodations, and itineraries for more than 15 residents.
Coordinate quarterly volunteer projects with upwards of 50 volunteers per event.