Administrative Assistant Iii resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Innovative Administrative Assistant III offering more than 15 years' experience working in a high paced healthcare facility, handling sensitive information, and supporting organizational missions with academic settings. Quickly establishes collaborative relationships and delivers superior client care. Demonstrates solid expertise in the following: Change Management Event Planning Project Coordination Process Improvement Project Management ACCOMPLISHMENTS
  • Change Management: Decreased paper wastage by 30% by introducing a "scan and save" method for filling old receipts.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Process Improvement: Created a more efficient Word database for forms, letters, and documents, which decreased production time by 20%.
  • Professionalism
  • Outstanding organizational skills
  • Excellent communication skills
  • Willingness to go the extra mile
  • Team Player
  • Exceptional customer service
  • Proficient in MS Office software to include Word, Excel, PowerPoint
  • Help manage Budgets in the Department of Emergency Medicine
  • Team Player
  • Detailed meeting minutes
  • Accounting skills
  • Travel administration
12/2017 to Current
Administrative Assistant III Tdindustries, Ltd. Austin, TX,
  • Provides administrative support in a variety of functions to the faculty and chair of Emergency Medicine.
  • Collects, reviews, and analyzes the complex and/or confidential data and prepares reports, charts, budgets, and other presentation materials.
  • Responds to or routes confidential inquiries from external or internal sources with correspondence or other messaging.
  • Maintains department calendar of celebrations to ensure highly department morale (birthdays, holiday party, departmental social events, etc.)
  • Ensures that deadlines are met, and work is completed correctly.
  • Update book chapters, presentations, and abstracts on Curriculum vitae
  • Greeting guests and visitors.
  • Maintains and updates faculty biographies posted on theUniversity of Mississippi Medical Center's external website.
  • Proficiently entering CV data into theMysite system.
  • Providing customer service.
09/2017 to 12/2017
Access Financial Coordinator University Of MS Medical Center City, STATE,
  • Provided customer service to all clients that enter the facility which included a range of intake and patient financial support activities for patients being admitted to the hospital.
  • Managed electronic health records using the EPIC healthcare system.
  • Updated and processed insurance claims in a timely and accurate manner.
  • Submitted claims to Medicare, Medicaid, and private health insurance providers.
  • Other duties included:.
  • Responsible for patient registration activities and documentation.
  • Coordinated with utilization review related to insurance precertification status.
  • Responsible for data integrity and staff education.
  • Knowledgeable in medical and insurance terminology.
  • Complied with HIPAA/Patient confidentiality standards.
10/2012 to 09/2017
Physician Scheduler II University Of MS Medical Center City, STATE,
  • Supported multiple practitioners within the Department of Women's Health.
  • Facilitated and managed provider schedules to maximize customer service, patient access, provider productivity, and business operations.
  • Completed the pre-registration process including using practice management software to capture accurate demographics.
  • Made referrals for financial counseling and/or physician referrals/authorization/certification.
  • Mailed referral letters with operative reports to referring physician as needed.
  • Communicated effectively with physician office scheduling staff for any outstanding paperwork/requirements.
  • Entered patient information into Epic System in timely fashion.
  • Verified that authorization for upcoming medical procedures had been obtained by physician offices.
  • Processed Medicare, Medicaid, and private insurance claims.
  • 2015 UMMC Customer Care Award Recipient.
12/2004 to 12/2012
Dietetics and Nutrition/ Gynecologist/ Oncologist Administrative Coordinator University Of MS Medical Center City, STATE,
  • Delivered food to residents' rooms, prepared and served snacks and took inventory of food and kitchen supplies.
  • Also assisted in clean up, kitchen maintenance, setting up, and taking down the dining areas.
Education and Training
Expected in 10/2019
Bachelor of Healthcare Administration : Healthcare Administration
Belhaven College - Jackson, MS,
Expected in 12/2016
Associate Business Administration: Business Admin
Belhaven College - Jackson, MS ,
  • 2019 Activity Coordinator for the Mississippi Sexual Assault Symposium
  • Organized the Department of Emergency Medicine annual budget for the residents and faculty, including flights, accommodations, and itineraries for more than 15 residents.
  • Coordinate quarterly volunteer projects with upwards of 50 volunteers per event.

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Resume Overview

School Attended

  • Belhaven College
  • Belhaven College

Job Titles Held:

  • Administrative Assistant III
  • Access Financial Coordinator
  • Physician Scheduler II
  • Dietetics and Nutrition/ Gynecologist/ Oncologist Administrative Coordinator


  • Bachelor of Healthcare Administration
  • Associate Business Administration

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