Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic CADC-Intern eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of substance abuse, DMS-5 and training in group therapies. Motivated to learn, grow and excel in your organization

Skills
  • Office administration
  • Process optimization
  • Mental health support
  • Supervision
  • Meeting minutes
  • Spreadsheet management
  • Client advocacy
  • Goal Setting
  • Specimen testing
  • Business operations
  • Process improvement
  • Customer service
  • Case documentation
Education
University of Nevada - Las Vegas Las Vegas, NV Expected in Master of Science : Clinical Mental Health Counseling - GPA :
  • In Progress
Nevada State College At Henderson Henderson, NV Expected in 05/2018 Bachelor of Arts : Psychology - GPA :
  • Minored in Counseling
College of Southern Nevada Las Vegas, NV Expected in 05/2011 Associate of Arts : Associate of Arts - GPA :
Work History
Tdindustries, Ltd. - Administrative Assistant III
Richardson, TX, 11/2017 - Current
  • Provide administrative support to the Department Chair, Directors and full-time/part-time faculty as well as provide programmatic support to the department and the students and help maintain department files and records
  • Maintain files and records with confidentiality; answer all phone calls to the department and handle all requests made in person by students, faculty, and staff; deal with students on a daily basis via telephone, in person and or written communication
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Coached new employees on administrative procedures, company policies and performance standards
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Created PowerPoint presentations for business development purposes
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and student data
  • Prepared packages for shipment, pickup and courier services for prompt delivery to students and faculty
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
Delaware Tech - Internship Student
Wilmington, DE, 08/2017 - 12/2017
  • Garnered hands on experience in the mental health field. Communicated with clients about insurance and appointments.
  • Translated instructions for patients from English to Spanish.
  • Wrote explanations to the insurers so the patient continues with therapies.
  • Participated in substance abuse therapies.
  • Learned to interpret treatment plans and assessment.
  • Knowledge of the DMS-5
  • Answered incoming telephone calls, took down messages and provided information.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Restocked office supplies and retrieved files for staff.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Reported back to instructor and management to receive day-to-day tasks and responsibilities.
College Of Southern Nevada - Administrative Assistant II
City, STATE, 10/2015 - 11/2017
  • Provide administrative support to the Department Chair, Directors and full-time/part-time faculty.
  • Coordinate curriculum and scheduling for the department.
  • Student support, including program information and degree requirements, class registration and attendance assistance
  • Department Budget Management, including keeping the department chair informed as to the budged balances, preparing budget related forms, department supply ordering.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Created PowerPoint presentations for business development purposes.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and students data.
College Of Southern Nevada - Admissions/Records Assistant I
City, STATE, 10/2009 - 10/2015
  • Assist students in person and over the phone
  • Responsible for placing the correct major in each student, appeals, substitutions waiver, grade change forms, non-traditional credits, transfer credit reports,
  • Process admission application, analyze and research each application in the staging file and determine to match files or create a new account
  • Contact students to verify information
  • Process of application reviews
  • Create a final report to calculate the amount of students each semester
  • Readmitting students account. Assist students and/or explain several different processes pertaining to the Office of the Registrar, over the phone and in person
  • Protect confidential employee and customer information with the highest level of respect and professionalism
  • Supervised around 9 student workers and make their schedules for students workers. Maintain the work-study manual updated

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Resume Overview

School Attended

  • University of Nevada - Las Vegas
  • Nevada State College At Henderson
  • College of Southern Nevada

Job Titles Held:

  • Administrative Assistant III
  • Internship Student
  • Administrative Assistant II
  • Admissions/Records Assistant I

Degrees

  • Master of Science
  • Bachelor of Arts
  • Associate of Arts

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