Administrative Assistant Ii resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Flexible hard worker ready to learn and contribute to team success. Hardworking reliable, and professional with strong ability in customer service, administrative and teamwork. Skills include, telerecruitment, bilingual translations, donor recruitment, administrative clerical. Highly organized, proactive and punctual with a team-oriented mentality.
Skills
Training volunteers
Office Clerical
Documenting confidential / sensitive information
Recruiting
Employee training
Donor Appointment scheduling
Customer relations
Bilingual skills
Multitasking and prioritization
Dedicated team player
Organization and efficiency
Deadline-oriented
Education and Training
New Mexico State University - Dona Ana Community CollegeLas Cruces, NMExpected in ā ā:Early Childhood Education - GPA:
Experience
Nana Regional Corporation - Administrative Assistant II Las Vegas, NV, 04/2007 - Current
Build and prepare marketing material promotional packets for blood drives using online ordering system and software.
Provide internal customer service for team of 6 assigned donor recruiters.
Customer service and phone support for coordinator portal.
Train and coordinate projects and phone lists for the Vitalant volunteer program.
Maintaining inventory and ordering office supplies, blood drive collateral, stationary.
Participating in department task forces to modify , or launch new processes within the Donor Recruitment Department.
Assist several local departments within Vitalant with special requests and miscellaneous projects.
Cb Richard Ellis - Receptionist Gainesville, FL, 01/2007 - 04/2007
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed donor appointments, and routed calls to appropriate teams.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Managed more than 75 incoming calls per day.
Assisted up to 15 visitors per week by directing to appropriate personnel and answering average of 75 calls daily.
Greeted visitors and directed them to appropriate areas, verifying reasons for visit.
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Resume Overview
School Attended
New Mexico State University - Dona Ana Community College