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administrative assistant ii resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Objective

Enthusiastic professional with experiences assisting multiple administrative and financial duties. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Efficient detail oriented team player with the ability to learn quickly, work independently and achieve company objectives.

Skills
  • Medical terminology knowledge
  • Excellent interpersonal skills
  • Microsoft Office and Google Doc proficiency
  • 62wpm typing speed
  • Financial services
  • Account maintenance and documentation
  • Deadline-oriented
  • Strong communication and organizational skills
  • Ability to complete work efficiently and problem solve independently
Experience
01/2018 to Current Administrative Assistant II Planet Pharma | Memphis, TN,
  • Supports all administrative assistant duties to upper management
  • Coordinate Home Hospital assignments with district nurses, assigned teacher, parents, and administrator
  • Assumes duties as Health Secretary for extended year program
  • Coordinates all special needs preschool population assessment requests,
  • Assist health office to verify current immunizations
  • Access to student information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Establish and prepare vendor contracts and maintain related records and assure compliance
  • Monitor and maintain departments expenditures and budgets
  • Prepare and process, all purchase orders, invoices and reimbursements
  • Process all legible medical equipment requests with county
  • Comply with mandated state reporting requirements
  • Communicate with multi departments, school sites, and outside agencies to coordinate activities, meetings and problem solving
  • Utilized customer service skills and detailed system knowledge to support and communicate with multi departments, sites and outside agencies to problem solve effectively
  • Schedule and confirmed appointments with parents and the psychology assessment team.
  • Run statements each month to review outstanding balances and identify accounts in need of collection processing.
  • Add current information to system accounts, including demographic information and payment methods.
  • Evaluates student intakes for unique needs and assistance options.
09/2006 to 04/2015 Client Service/Office Manager The Good Shepherd Fund | City, STATE,
  • Provided administrative support to Executive Team
  • Assisted and ensured field staff completed court related documents accurately and submitted timely
  • Performed initial client intake for all programs of the organization
  • Streamlined client data sharing between central and field staff improving client management throughout the organization
  • Liaison between field staff, regional centers, care providers, independent living services and parents to facilitate client needs
  • Purchase and follow through of delivery of client related needs
  • Reviewed accounts payable checks for accuracy and provide check signature
  • Prepared conservatorship and case management invoicing and track payments
  • Successfully managed client related crises ensuring the appropriate outcome
  • Trained field staff on new technology, software systems and related administrative policies/procedures
  • Managed payroll, employee benefits and expense reports ensuring accurate information and timely processing
  • Served over 400 clients in a developmentally disabled population
Education and Training
Expected in 2017 to to Certificate of Completion | Medical Terminology 101 Universal-On line, , GPA:
Expected in to to AA | Legal Secretary Phillips Condie Business College, Campbell, CA GPA:

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Resume Overview

School Attended

  • Universal-On line
  • Phillips Condie Business College

Job Titles Held:

  • Administrative Assistant II
  • Client Service/Office Manager

Degrees

  • Certificate of Completion
  • AA

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