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Administrative Assistant II Resume Example

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ADMINISTRATIVE ASSISTANT II
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Summary

Organized Administrative Assistant with 10+ years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.

Skills
  • Advanced MS Office Suite knowledge
  • Types 50 WPM
  • AR/AP
  • CRM and office management software
  • Sensitive material handling
  • Insurance eligibility verification
  • Data entry documentation
  • Timeline Planning and Management
  • Accounting support
  • Back office operations
  • Travel administration
  • Flexible
  • Multitasking and prioritization
  • Deadline-oriented
  • Strong interpersonal skills
  • Inventory supplies
  • Multi-line phone systems
  • Merchandising
  • Resourceful
  • Event coordination
  • Staff motivation
  • Scheduling and calendar management
Experience
Administrative Assistant II | 04/2013 to Current
Svb Financial Group - Santa Clara , CA
  • Serve as administrative support for Nursing Director office with a FTE's of 65 member
  • Responsible for all billings for programmatic expenses to include medical supplies, office supplies, labs, diagnostic test, office equipment rentals, leases, purchases and other associated expenses.
  • Monitors the budget including state and federal funds for the program and assist with the preparation of the yearly budget.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Conducted and initialized background checks for potential employees.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
Senior Clerical Supervisor | 09/2008 to 04/2013
Anthem, Inc. - Dayton , OH
  • Supervise and in charge of the 5 clerical employees.Responsible for all supervisory functions including employee relations.Responsible for the billing/cashiering of services, reconciliation and completion of revenue and billing reports.
  • Motivates employees to improve the quality and quantity of work performed.
  • Trains employees in methods for performing an effective and efficient job.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Performed billing, collection and reporting functions for 3 office generating over $250,00 annually.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Senior Clerk | 05/2007 to 09/2008
Florida Health Dept.t In Orange County - City , STATE
  • Register clients, completing necessary forms; ensuring accurate and up-to-date data for demographics, insurance and financial Information is entered into the Health Management System (HMS) database.
  • Create and maintain client records; verify eligibility; and obtain authorization, as required.
  • I oversee policy and confirm appointments; prepare next day's medical records; send out no-show letters, and performs receptionist/clerical duties.
  • Produce payments, Receipts and other financial reports for the Fiscal Office daily.
  • Restocked office supplies and placed orders for new items.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Pulled and organized requested documentation.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Assisted with payment processing and investigating variances in cash amounts.
Education and Training
University Of Puerto Rico - City, Puerto Rico
Some College (No Degree)
Education
Languages
English- Spanish)
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Resume Overview

School Attended

  • University Of Puerto Rico

Job Titles Held:

  • Administrative Assistant II
  • Senior Clerical Supervisor
  • Senior Clerk

Degrees

  • Some College (No Degree)

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