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administrative assistant ii resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, and handling correspondence. Skilled in oral and written communication, team leadership and relationship-building. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges in fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Business Writing
  • Advanced MS Office Suite Knowledge
  • Transporting Files
  • Program File Distribution
  • Back Office Operations
  • Timeline Planning and Management
  • Sensitive Material Handling
  • Report Analysis
  • Excel Spreadsheets
  • Data Entry Documentation
  • Report Preparation
  • Document and File Management
  • Computers and Technology
  • Judgment and Decision Making
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Microsoft Office Suite
  • Task Prioritization
  • Confidentiality and Data Protection
  • Office Equipment Operation
  • Professional and Courteous
  • Strong Organizational Skills
  • 10-Key Proficiency
Experience
05/2022 to Current
Administrative Assistant II Aecom Arlington, VA,
  • Provided secretarial and office management support while building cooperative working relationships.
  • Composed correspondence, reports and meeting notes.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Prepared and prioritized calendars and correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained accurate department and customer records.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
05/2018 to 07/2020
Administrative Assistant Goodman Manufacturing Baldwin Park, CA,
  • Provided secretarial and office management support while building cooperative working relationships.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
06/2015 to 05/2018
Executive Assistant/Office Manager Jones Lange Lasalle Inc. Lansing, MI,
  • Responsible for maintaining & growing list of qualified leads that brokers could call on from time to time
  • Screening calls
  • Manage calendars, make travels, meetings, and event arrangements
  • Prepare reports and financial data
  • Trained and supervised other support staff and customer relations
  • Maintained a filing system
  • Used Microsoft Office, including Word and Excel, to prepare reports and correspondence
  • Answered and transferred phone calls
  • Identified and proactively addressed potential staffing/employee issues.
02/2010 to 08/2011
Office Assistant Hazelden Betty Ford Foundation Maple Grove, MN,
  • Maintained a filing system
  • Used Microsoft Office, including Word and Excel, to prepare reports and correspondence
  • Performed bookkeeping duties, such as preparation of expense reports and maintaining petty cash and receipts
  • Assisted with staff scheduling
  • Identified and proactively addressed potential staffing/employee issues
  • Prepared and maintain monthly reporting and statistical data as required by company policies, procedures, and contract term requirements.
  • Answered phone calls and welcomed visitors to office.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Troubleshot office equipment, computer hardware and software issues.
  • Coordinated travel arrangements for office personnel.
  • Completed work schedules, managed calendars and arranged appointments.
Education and Training
Expected in 07/2022 to to
Master of Science: Human Services - Family And Community Services
Purdue University - Las Vegas, NV
GPA:

GPA 3.67

Expected in 12/2020 to to
Bachelor of Science: Human Services - Family And Community Services
Purdue University - West Lafayette, IN
GPA:

GPA 3.82

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Resume Overview

School Attended

  • Purdue University
  • Purdue University

Job Titles Held:

  • Administrative Assistant II
  • Administrative Assistant
  • Executive Assistant/Office Manager
  • Office Assistant

Degrees

  • Master of Science
  • Bachelor of Science

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