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administrative assistant ii resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Authorized to work in the US for any employer
Skills
  • Skills and Qualifications:
  • Supply Management, Verbal Communication, Infection Control, Creating a Safe, Effective Environment, Organization, Scheduling, Professionalism, Customer Focus, Confidentiality, Bedside Manner, Medical Teamwork
  • Nursing Assistant-Part time
  • Good Samaritan Medical Center - Brockton, MA January 2016 to February 2016
  • Responsibilities
  • Evenings, unit 4A, caring for medical/ surgical patients as well as hospice patients. Skills Used
  • Vitals, finger sticks, wound care, and hospice care
  • Nurse Technician, Float, Per Diem Quincy Medical Center - Quincy, MA 2013 to 2014
  • Worked on the inpatient floors assisting the nurses with patient care in several departments; general medical/ surgical care, joint and orthopedic post op recovery, ambulatory care and recovery, ICU, Emergency, and geriatric/ psychiatric care. Also worked in outpatient clinics; orthopedic, pulmonary, cardiology, vascular,
  • General surgery, endocrinology, and podiatry.
  • Demonstrated knowledge of clinical procedures and medical terminology.
  • Communicated with health insurance companies to coordinate patient's access to care; responsible for setting up patient procedures and medication verification.
  • Managed physician's schedules; booked patient appointments; gathered patient information via telephone and keyed data into the computer system in real time.
  • Accustomed to interacting with patients, family members and medical staff from different cultural backgrounds; adjusted my communication style to effectively meet the needs of these individuals.
Work History
11/2017 to Current
Administrative Assistant II Aerovironment Simi Valley, CA,
  • Processing orders for audio visual services to support daily classes, conferences, concerts, and special events
  • Duties:
  • Answering in-coming phone calls
  • Processing in-person, email, and web orders
  • Entering event details into department database
  • Contacting clients and confirming orders for their events or classes
  • Coordinating and processing billing for services for MIT and external customers
  • Contacting academic department liaisons each semester to coordinate lecture hall service orders for faculty classes
  • Maintaining and creating filing systems for vendors records and technology system installation projects
11/2016 to 11/2017
Medical Secretary Vpne Parking Solutions Brookline, MA,
  • Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records
  • Duties:
  • Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc
  • Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel
  • Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects
  • Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions
  • Generates revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders
  • Secures information by completing database back-ups
  • Maintains patient confidence and protects operations by keeping information confidential
  • Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt
  • Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
  • Maintains quality results by following and enforcing standards
  • Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Skills and Qualifications: General Office Experience, Scheduling, Telephone Skills, Typing, Business Knowledge, Organization, Time Management, Customer Service, Verbal Communication, PC Proficiency, Reporting Skills
02/2016 to 11/2016
Medical Assistant Usmm Saint Louis, MO,
  • Help patients by providing information, services, and assistance
  • Other duties include securing medical records; maintaining medical supplies inventory; performing preventive maintenance to keep equipment operating;
  • Job Duties:
  • Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary
  • Saves ophthalmologist's time by helping with office procedures such as laser surgeries, tear duct probes
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
  • Counsels patients by transmitting physician's orders and questions about surgery
  • Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Serves and protects the ophthalmogy practice by adhering to professional standards, policies and procedures, federal, state, and local requirements
  • Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Education
Expected in 2013 to to
Certificate in Patient Care Technician:
Bunker Hill Community College - Charlestown, MA
GPA:
Expected in 2013 to to
:
Beth Israel Deaconess Medical Center - Boston, MA
GPA:
Expected in 2013 to to
:
Spaulding Rehabilitation Center - Boston, MA
GPA:

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Resume Overview

School Attended

  • Bunker Hill Community College
  • Beth Israel Deaconess Medical Center
  • Spaulding Rehabilitation Center

Job Titles Held:

  • Administrative Assistant II
  • Medical Secretary
  • Medical Assistant

Degrees

  • Certificate in Patient Care Technician

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