Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Detail-oriented and resourceful in completing projects, meets close deadlines without compromising quality and efficiency. Confident and poised in interactions with individuals at all levels. Works well independently as well as collaboratively in a team setting. Excellent work ethic and strength in boosting company morale.
Invoice processing Microsoft Office: Word, Excel, Outlook, Power Multi-line phone proficiency Access HIPAA compliance Windows: XP and 7
Core Accomplishments
Administrative Assistant II, 04/2016 to 11/2016
Common SpiritLenox, IA,
  • Provided temporary administrative support for the Office of Registration and Records.
  • Produced and issued transcripts within prescribed timelines.
  • Entered data related to transcripts and diplomas into student database in PeopleSoft.
  • Mailed and tracked diplomas and transcripts issued.
Sales & Support Generalist, 10/2015 to 04/2016
Common SpiritLynnwood, WA,
  • Supported top line store sales results and participated within the business through action and productivity: Maintained a focus on bras as the premier product differentiator to build loyalty and support.
  • Established personal goals and performed individual and team performance to the goals.
  • Prepared for each shift by maintaining awareness of all sales and promotions.
  • Recovered and replenished merchandise, so it is available to sell.
  • Adhered to visual merchandising brand standards.
  • Assisted in housekeeping of sales floor and communicating maintenance issues.
  • Maintained an awareness of, and built personal capability in loss prevention.
  • Reinforced store strategy to reduce shrink.
  • Supported all activities related to providing a safe working environment Comprehend and demonstrated Company values.
  • Worked a flexible shift schedule supporting the team and business.
Administrative Assistant II, 12/2012 to 11/2013
State Of GeorgiaGray, GA,
  • Provided direct administrative support to various supervisors and departments.
  • Receptionist: answered phones, responded to emails, and greeted guests.
  • Photocopy, filed, and scanned sensitive departmental documents.
  • Scheduling basic appointments and managed shared calendars.
  • Heavy data entry and maintained spreadsheets.
  • Received and distributed mail.
  • Maintained and ordered office supplies.
  • Customer service.
  • Provided word processing and transcription support.
  • Events preparation/support: marketing materials preparation and catering coordination as requested.
  • Other duties or special projects as assigned.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Opened and properly distributed incoming mail.
Administrative Assistant I, 11/2005 to 10/2011
  • Provided admissions information to prospective and continuing students in response to inquiries in a timely manner.
  • Interacted with staff, faculty and other department contacts, offered open and supportive communication to staff, students, faculty and administration, assisted when needed.
  • Directed visitors to the appropriate personnel or campus department.
  • Maintained confidentiality of students records in compliance of University's Admissions policies.
  • Addressed and resolved student problems and concerns as appropriate.
  • Identified and resolved issues, and reported complex issues to supervisor.
  • Maintained up-to-date knowledge of Admissions and Relations with Schools activities as well as office and special events.
  • Maintained Receptionist Handbook and ensured it is up-to-date with current procedures.
  • Monitored admissions staff calendars and update changes when needed.
  • Mentored and trained student workers to ensure coverage for front office operations.
  • Coordinated and maintained filing and record keeping systems for rapid and easy retrieval of material and information.
  • Participated in the coordination of Admissions events for prospective students.
  • Prepared and modified documents including correspondence, drafts, memos and emails.
  • Performed clerical duties contributing to the overall efficiency and success of the office.
  • Provided unsurpassed service to the University maintaining a professional work ethic.
Senior Clerk/Secretary, to
Univ. Of CaliforniaCity, STATE,
  • Answered telephone and in-person inquiries related to the status of requests for medical information.
  • For continuity of patient care, submitted requests to outside health care providers for previous patient records.
  • Entered/scanned encounter forms generated on a daily basis; entered barcode numbers for all inactive Performed alpha and numeric filing of student records.
  • Pulled records upon request of SHS staff.
  • Filed confidential medical information in the medical record.
  • Delivered charts to the groups.
  • Answered and responded to telephone requests.
  • Assembled new patient charts.
  • Performed a variety of clerical tasks as assigned.
  • Release of Patient Information: Analyzed and reviewed record requests for completeness and proper authorization.
  • Ensured medical records compliance with HIPAA regulations.
  • Data Entry: records.
  • Performed other related computer data entry tasks as needed.
  • Administrative Support: Monitored quantities of supplies on hand and informed supervisor to re-order.
Education and Training
Bachelor of Science: Business Management, Expected in
University of Phoenix - San Diego, CA
Business Management
Certificate: Office Specialist / Data Administrator Training Program: , Expected in
New Horizon Computer Learning Center - San Diego, CA
Administrative Support, premier, alpha, Appointment setting, Articulate, basic, budget, charts, clerical, Excellent communication, Customer service, Data Entry, database, Database management, special events, Filing, focus, forms, front office, HIPAA regulations, Invoice processing, loss prevention, marketing materials, Access, Excel, mail, Microsoft Office, Office, Outlook, Windows, Word, numeric filing, patient care, PeopleSoft, personnel, policies, Receptionist, record keeping, sales, Scheduling, spreadsheets, Spreadsheet, strategy, supervisor, telephone, phones, phone, transcription, visual merchandising, word processing

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School Attended

  • University of Phoenix
  • New Horizon Computer Learning Center

Job Titles Held:

  • Administrative Assistant II
  • Sales & Support Generalist
  • Administrative Assistant II
  • Administrative Assistant I
  • Senior Clerk/Secretary


  • Bachelor of Science
  • Certificate: Office Specialist / Data Administrator Training Program

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