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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

Excel spreadsheets

Microsoft Office proficiency

Results-oriented

Self-directed

Professional and mature

Time management

Dedicated team player

Strong interpersonal skills

Meeting planning

Report development

Schedule management

Self-starter

Experience
10/2010 to 11/2014
Administrative Assistant II Common Spirit Soquel, CA,

I am responsible for assisting a Regional Market Manager, Regional Vice President of Commercial, Regional Operations Officer and eighteen Store Managers. I assist the regional Management with a variety of tasks and projects.


Weekly, monthly, quarterly, annual and as needed task


Weekly

Bi-Weekly SBL Report for Retail – for 18 stores

Weekly Trend Report – for 18 stores

Bi- Weekly MTG and Consumer Report, Compile all loans assigned and generated from my Cape Cod stores into one report. With all stores comments and updates.

Profitability report- compile information and maintain report for Stacy Coolidge SM

Plan weekly connect calls, Pipeline call for MTG & Consumer, SBL and Roar

Weekly reminders to SM and ASMs

Bi- Weekly Lead List report

WSI Reporting- Compile numbers on a daily basis

SBL Delinquency report- Email Mangers on their Business loans that are in a delinquent status

SOSs for the stores that are short staffed

Monthly

Compile and organize employee expense reports for RMM to approve

T&E – Personal and Corporate for RMM and RVP

Pull and compile monthly reports for RMM and RVP

Plan and organize monthly meetings for retail and Commercial – SM and ASM meetings maintain agenda for those meeting, presentations and documents.

Maintain Contact list for Stores and emergency call tree for the region

Accounts Payable submitting payments for small sponsorships and memberships.

Generate and distribute the SBL Maturities report to all SMs

Entering Customer complaints into the Compliance data basis

Quarterly

Keep track of Store Manager PTO usage

Cash Audits with ROO, Dual Control person (Nancy’s second)

Achieve Program, completing sponsorship forms for candidates and finding/assigning mentors to the qualifying candidates. Submitting the forms to HR to have the candidate set up in TDU.

Generate and distribute SBL Portfolio Reports

Generate and distribute SBL Deposit only 25k plus reports to SMs

Semi-Annually

Compile all of the Store’s numbers for each quarter into and individual template for the Mid-Year and Year- End reviews.

As needed/requested

Planning and Scheduling travel for RVP, RMM and Store Managers.

Random tracking of information, I.E. miscellaneous information that requires reporting to RMM or SVP

EWR for new employees and/or trying to obtain access to systems/programs

Corporate Credit Card request for SMs

Audit SM PTO usage

Organize TD Bank RSVPs to fund raising event and or award events with-in the cape cod region

Put together give-a-ways for Peter Rice fund raising events

Plan and organize / help with Cape Cod fund raising raffles. Create prizes for said raffles.

Create artwork and emails for Cape Cod regional campaigns. Organize and distribute prizes.

Ordering and tracking all gift cards that are given for employee rewards and recognition

Ordering items for miscellaneous events and Office Supplies

Assist SMs with accounts payable issues

Fulfilling any request for information that is requested from EA to SVP

Fixing/coordinating any vender issues for Hyannis Main Street Building

Miscellaneous projects for RMM, RVP

04/2010 to 10/2010
Administrative Assistant/Receptionist Human Resources Honeywell Altamonte Springs, FL,

Utilize Oracle System under the Authority of Human Resources Site Coordinator Preformed a variety of research projects for the HR Department Calendar Management Purchase account reconciliations Responsible for Research and Development Department training matrix Maintain ISOP Procedure books for the Rockland Site.

Maintained personnel files Monthly reports Submitting weekly invoices Order Supplies Daily mail sort Answer mainline for our Rockland site.

2006 to 2008
Administrative Assistant/Receptionist Rockland Trust Company City, STATE,

Utilized Mortgage ware internal processing system, Mortgagebot system, automated external application systems under the authority of Senior Vice President of Operations Assist all Regional Managers and their Loan officers Gathered and reviewed information for daily, weekly, monthly and quarterly reports Prepared monthly and quarterly reports for approval Processed appraisal receipts, credit report, and flood certification fees Accounts Payable Data Entry for Wholesale Division Organized file flow for Operations Department Monitored / Audited denials and withdrawn files Maintained service release records Maintained supplies budget Order office supplies Monitored and maintained all printers, fax and copy machines Send out facilities request forms Interacted and collaborated with multiple professional co-workers including appraisers, loan originators, vendors and underwriters, as well as the general public Software programs include Morvision, Horizon database system and various online programs Performed web-based research Maintained security of sensitive and confidential client information.

Education
Expected in
Sullivan & Cogliano Training Centers 2009 Microsoft Office Proficiency Certificate M.O.U.S. Certified Expert in Word:
- ,
GPA:
Skills

accounts payable, art, ASM, banners, budget, contracts, Credit, client, Data Entry, database, Email, Event Planning, fax, forms, fund raising, Human Resources, HR, Managing, marketing, Market, meetings, access, mail, Microsoft Office, Office, Word, Oracle, organizing, personnel, copy machines, presentations, printers, reporting, Research, Retail, Scheduling, SMs, time management, Trend, website, work-flow, Year- End

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School Attended

Job Titles Held:

  • Administrative Assistant II
  • Administrative Assistant/Receptionist Human Resources
  • Administrative Assistant/Receptionist

Degrees

  • Sullivan & Cogliano Training Centers 2009 Microsoft Office Proficiency Certificate M.O.U.S. Certified Expert in Word

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