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administrative assistant ii resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized and dedicated Administrative Assistant with almost ten years of experience in the Ob/Gyn & Women's Health Institute. Proven track record of providing exceptional customer service in fast-paced environments while offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enjoys anticipating needs and proactively identifying and resolving problems.

Skills

    Epic

    Concur

    QGenda

    Microsoft Office

    Medical Terminology

    Medical Coding and Billing

Work History
Administrative Assistant II, 04/2019 - Current
Williams-Sonoma, Inc. Savannah, GA,
  • Assisted the Interim Vice Chair of OB/GYN and Womens' Health.
  • Clinical administrative assistant to the Interim Chair of OB/GYN and Womens' Health
  • Manages multiple physicians' clinical and administrative schedules.
  • Establishes respectful relationships with patients and explains sensitive information with ease.
  • Researches and obtains pertinent medical records for new and existing patients.
  • Maintains Outlook calendars and schedules meetings for team.
  • Coordinates travel arrangements and subsequent detailed expense reports.
  • Coaches new employees on procedures, policies and performance standards.
Patient Service Specialist, 01/2018 - 03/2019
Radnet Modesto, CA,
  • Maternal Fetal Medicine, Reproductive Endocrinology, OB/GYN, Hematology, Rheumatology, Pulmonology
  • Schedules for multiple departments in a fast paced working environment
  • Performs point of service activities such as visit preparation and co pay collection.
  • Maintains patients' insurance and billing information
  • Facilitated communication between patients and various departments and staff.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Patient Service Specialist, 01/2017 - 01/2018
Radnet Moreno Valley, CA,
  • Internal Medicine, Infectious Disease, Gastroenterology
  • Schedules for multiple departments in a fast paced working environment
  • Performs point of service activities such as visit preparation and co pay collection.
  • Maintains patients' insurance and billing information
  • Facilitated communication between patients and various departments and staff.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Patient Service Representative, 09/2012 - 01/2017
York Hospital Wells, ME,
  • OB/GYN
  • Schedules for multiple departments in a fast paced working environment
  • Performs point of service activities such as visit preparation and co pay collection.
  • Maintains patients' insurance and billing information
  • Facilitated communication between patients and various departments and staff.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
: Criminal Justice And Sociology, Expected in
-
University of Cincinnati - Cincinnati, OH
GPA:
Status -
: Sociology, Expected in
-
Baldwin-Wallace College - Berea, OH
GPA:
Status -
: Medical Billing And Coding, Expected in
-
Cuyahoga Community College - Westlake, OH,
GPA:
Status -
High School Diploma: , Expected in 06/1994
-
Magnificat High School - Rocky River, OH,
GPA:
Status -
Certifications

Certificate in Medical Coding and Billing


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Resume Overview

School Attended

  • University of Cincinnati
  • Baldwin-Wallace College
  • Cuyahoga Community College
  • Magnificat High School

Job Titles Held:

  • Administrative Assistant II
  • Patient Service Specialist
  • Patient Service Specialist
  • Patient Service Representative

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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