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Productive and focused Administrative leader offering more than 40 years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules and implementing process improvements to increase efficiency.
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· Managing Facilities Department front office interacting with campus personnel, contractors, vendors and department technicians.
· 2009 received work request through email, 2010-2016 District utilized 2 different Computer Maintenance Management Software (CMMS) Facilities MAX followed by AiM Maintenance Request System
· 2017 to present – SchoolDude, a computer maintenance management system to create and track work orders, preventative maintenance tracking—responsible for oversight, report generation, facilitating training sessions for all system users (Facilities Techs and campus personnel)
· 2009 to present – Access Control- electronic building (interior/exterior) doors control—responsible for training and tracking requests and designation of access
· Scheduled monthly safety meetings, professional development training, off-campus training for HVAC techs
· Oversight for preparation/scheduling annual progress discussions/job performance evaluations
· Preparing monthly reports-NuVentive (project status both short and long-term) to track labor/materials costs budget building, annual furniture inventory
· Contributing member of the Room and Space Utilization Committee.
· General office duties including initiating correspondence for the department, filings, handling calls (internal/external).
For a period of about 12 years supervised—on a rotating basis—personnel of the Facilities Department work crews:
· (Grounds-6 FT Landscape and Irrigation Techs, 2 PT Landscape Techs; 1 PT Shipping/Receiving/Inventory Clerk; Building Maintenance- 4 FT employees a carpenter and 3 facilities maintenance techs (FMT); Operations-Full Time 4 HVAC Techs and 1 FMT – in absence of assigned supervisor—responsible for issuing daily work assignments and overseeing work completion including preventive maintenance tasks (weekly, monthly, semi-annual and annual) equipment inspections—air handlers, VAVs, elevators, irrigation system etc, serving as liaison between Techs and requesting individual(s)
· Scheduled sessions for Progress Discussion/Job Performance Evaluations
· Assisted Custodial Supervisor in assigning event set up with ABM (contracted) personnel to ensure timely preparation, breakdown and cleanup for various on campus meetings, conferences and student events.
· Responsible to ensure all department personnel were kept in the know of District policies and requirements.
- Received and routed incoming calls and correspondence to promote timely communication.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Sorted and distributed business correspondence to correct department or staff member.
- Guided administrative and professional staff through computer and software problems.
- Delivered exceptional customer service through direct communication with clients and team members.
- Processed financial documents, contracts, expense reports and invoices.
- Managed director's calendar and prepared meeting agenda and materials.
- Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Oversaw special event calendars for Senior Staff, factoring in availability and expected operational demands to keep workloads in balance.
Dallas Baptist University - Dallas, TX
Capella University - Minneapolis, MN
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School Attended
- Dallas Baptist University
- Capella University
Job Titles Held:
- Administrative Assistant II
- Administrative Secretary
- Executive Secretary
Degrees
- Bachelor of Arts
- Master of Science
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