administrative assistant ii resume example with 8+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Systematic Administrative Professional with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Ability to perform diverse administrative duties for corporate officer which involves high-level contacts and exposure to sensitive information necessitating considerable use of tact, diplomacy, discretion and judgment.

  • Social Services
  • Office Administration
  • Community Relations
  • Finance Development and Management
  • Inventory Management,
  • Team Building and Performance Management
  • Meticulous Attention to Detail
  • Document and File Management
  • Strong Organizational Skills
  • Office Equipment Operation
LeMoyne-Owen College Memphis TN, Expected in 12/2023 Bachelor of Arts : Business Administration - GPA :
  • Member of Business Advisee Team
Work History
University Of Massachusetts Medical School - ADMINISTRATIVE ASSISTANT II
, , 04/2018 - Current
  • Coordinate travel arrangements, including booking airfare, hotel and ground transportation for executive level staff
  • Support efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Maintains budget and expense account records, financial records and confidential files
  • Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Schedule appointments and handles calendars for senior leadership (COO,Directors etc.)
  • Prepares and maintains variety of reports, records, and correspondence
  • Files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed
  • Manage administrative functions, including complex calendar management with focus on proper allocation of executive availability
  • Coordinate project materials by managing physical and digital files, monitoring spreadsheets and updating reports
  • Use excel to prepare various correspondence, reports and other written material
  • Analyze and managed over $10,000+ invoices for company
  • Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Coach new employees on administrative procedures, company policies and performance standards
  • Serves as liaison for Senior Leadership and stakeholders, partners etc
  • Conduct interviews and highly involved in hiring/onboarding process
  • Record meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.

Caris Healthcare - OFFICE MANAGER
, , 05/2016 - 04/2017
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
  • Maintained computer and physical filing systems
  • Distributed, routed, and filed incoming and outgoing mail as required.
  • Prepares and verifies time cards and reports.
  • Managed office operations while scheduling appointments for department managers
  • Implemented new training programs for administrative personnel on office operations and latest technologies
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Sorted, read, and annotated incoming mail, and composes correspondence and reports for own or executive's signature as directed
  • Managed over 100+ calls and handled all complaints/grievances
  • Monitored and organize vital correspondence of manager and respond when appropriate; greet and respond to phone calls and guests; and maintain various records and files
  • Arranged corporate and office conferences for company employees and guests
  • Maintained adequate supply of office supplies.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue
  • Evaluated employee records and productivity to complete employee evaluations
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Creative Life Incorporated - Office Coordinator/Youth Specialist
, , 05/2012 - 05/2016
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
  • Oversaw youth ministry budget and tracked all expenses
  • Built, managed and upgraded K-12 educational program, including administering budgets, coordinating resources and bringing in students
  • Kept program children safe and secure at all times with proactive monitoring strategies
  • Prepared, coordinated and distributed information about yearly schedule of activities and classes
  • Scheduled and managed teams of youth volunteers
  • Built lasting relationships with youth and parents or guardians through family building and family sessions.
  • Distributed, routes, and files incoming and outgoing mail as required.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
Additional Information

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Resume Overview

School Attended

  • LeMoyne-Owen College

Job Titles Held:

  • Office Coordinator/Youth Specialist


  • Bachelor of Arts

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