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Administrative Assistant I Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Basic Bookkeeping
  • Sorting and distributing
  • English & Spanish fluency
  • Multi-line phone proficiency
  • Customer and client relations
  • Purchase orders organization
  • Administrative support
  • Advanced MS Office Suite Knowledge
  • Account Reconciliation
  • Contract agreement preparation
  • Database Management
  • Payroll and budgeting
  • Report Development
  • Expense reporting
  • Detail-oriented
  • Office administration
Work History
Administrative Assistant I, 08/2019 to 04/2020
Common SpiritPlainview, NE,
  • Opened and closed office according to set business hours unless otherwise directed.
  • Managed over 15 calls per day, greeting and directing visitors to appropriate staff, assured all visitors signed in and issued visitor passes, and maintained accurate visitor log.
  • Provided training on switchboard operations to administrative staff that provide assistance.
  • Maintained current phone log of all State, Federal and local agencies, frequently requested numbers, identified stakeholders, and regional staff phone extension list.
  • Responsible for mail system to include date stamping, sorting, distributing all in-coming mail from mailboxes.
  • Assisted with planning meetings, conferences and seminars.
  • Accepted and signed for deliveries; notified Department of State Health Services (DSHS) employees of delivery arrival and ensured perishable deliveries were immediately taken by addressee.
  • Assisted managers/supervisors with candidates scheduled for interviews by providing pre-interview information.
  • Entered requisitions, travel reimbursements (TRS), delivery tickets (receivers) and purchase orders.
  • Assisted with ordering supplies (cost pool), assisted with basic bookkeeping, log sheets, compiling date, and reports.
  • Distributed Dart Cards; Local Office Coordinator (LOC) for Regional Administrative Services (RAS); co-pay audits, and requests to RAS services using RAS Computer Assisted Facility Management (CAFM) system.
  • Ordered and maintained mail shipper supplies such as Federal Express and others.
  • Conducted backup duties related to state vehicles, scheduling and maintenance.
  • Reviewed vehicle checklists for completion, records of complaints, reviews vehicle use reports for completeness and accuracy.
  • Responsible for reservations and provides overview on vehicle policy and procedures for employees.
  • Assured that all vehicle binders have necessary forms to include gas cards, vehicle checklist and program labels.
  • Maintained written procedures of associated duties.
  • Participated and/or served in supporting role to meet agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
  • Performed public health emergency response to events such as public health emergencies and natural disasters.
  • Participated in Department and community emergency response training and drills in support of disaster preparedness consistent with job classification.
  • Coordinated travel arrangements by booking hotel and ground transportation.
Administrative Assistant, 01/2018 to 06/2018
Ascension HealthOtsego, MI,
  • Posted rent payments monthly and verified accounts for late charges.
  • Created new accounts with tenant's legal lease documents and financial information via paper and online.
  • Maintained old accounts by calling tenant and updating demographic information to avoid double accounts.
  • Assisted with administrative tasks which included, answering above 10 calls per day, routing calls, delivering messages to staff, greeting visitors, and covering for staff members as required.
  • Prepared employee’s excel timesheets to process payroll successfully .
  • Generated two major monthly reports for landlords with specific deadlines regarding financial status of fifty-five units.
  • Created & printed checks to deposit on landlords bank accounts and/or send financial report via mail or email (note: original and copies of statements are included in major report).
  • Printed more checks to physically pay water, electric, and gas utility bills to include receipt on report.
  • Executed record filing system to improve document organization and management.
  • Updated board to track, analyze and report on performance and apartment availability.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Placed work orders to maintenance board for necessary apartment repairs.
  • Organized weekly meetings with owner regarding corporate funds available to start working on apartment repairs.
  • Obtained messages from tenants regarding late charges on account to arrange payment plan.
  • Monitored owner's calendar and scheduled appointments to meet with clients to show apartments.
Office Manager, 05/2009 to 10/2016
SavatreeNorcross, GA,
  • Supervised seven staff members for same employer but two different states. Consistently cultivating productive and positive work atmosphere.
  • Worked with Practice Manager to complied with OSHA & HIPAA training for every staff member and to established internal controls and policies.
  • Completed submission of provider's contract with every accepting medical insurance companies.
  • Posted charges and payments for insurance companies including transmissions of electronic claims to clearinghouse.
  • Prepared monthly statements to help bring patient accounts into good standing by implementing payment plans and avoiding collections.
  • Resolved billing issues by developing faster way of collecting medical unpaid claims and successfully obtained $10,000 into company’s accounts receivable in three months.
  • Developed strategic day-to-day plans for verification of accounts by encouraging staff members to obtain correct demographic and insurance information to avoid claim rejections, and bring accounts current.
  • Attended weekly meetings with podiatrist and practice manager via video call to report any issues or concerns with patients and/or staff members.
  • Scheduled and attended webinars, and seminars for professional growth. It helped on personal level.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Deposited checks, money orders, and cash to provider's bank account weekly. Copied checks, money orders. and deposit slip and send to practice manager via email for comparison, and to reflect same amount on bank statement report.
Medical Assistant, 05/2009 to 10/2016
Charles River Community HealthWaltham, MA,
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared patients for x-rays, ultrasounds, suture removal and dressing changes.
  • Documented vital signs and health history for patients in clinic.
  • Scheduled appointments, registered patients, or rescheduled appointments accordantly.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Prepared initial patient charts for admission.
  • Spoke to medical insurance staff members regarding patient benefit eligibility, and/or copay, deductibles, and co-insurance patient responsibilities.
  • Attended seminar to obtain certification to operate x-ray machine.
  • Called medical insurances and have them approved Platelet-rich plasma (PRP) to treat foot medical problems. Injection cost was generally $500 to $2,000 US dollars.
  • Helped Spanish speaking patients fill out paper work to be able to see doctor. Utilized bilingual skills to translate and relate doctor of any health issues with new patients.
  • Recorded diabetic patient blood glucose levels.
Education
Medical Assistant Diploma: , Expected in 05/2009
Carrington College - Albuquerque, NM ,
GPA:

President’s List Honoree

High School Diploma: , Expected in 05/1995
Onate High School - Las Cruces, NM ,
GPA:
  • Received many awards for good grades & perfect attendance.
  • Member of Close-up Foundation Organization - Trip to Washington, DC in 1991.
  • Elected to receive a $1000 Scholarship for good grades & perfect attendance.

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Resume Overview

School Attended
  • Carrington College
  • Onate High School
Job Titles Held:
  • Administrative Assistant I
  • Administrative Assistant
  • Office Manager
  • Medical Assistant
Degrees
  • Medical Assistant Diploma
  • High School Diploma