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administrative assistant human resources generalist resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Knowledgeable HR Generalist with two years of experience supporting the HR department daily operations. Reliable, trustworthy and efficient when handling sensitive and confidential situations with tact, professionalism and diplomacy. Well-versed in recruiting, phone interviews, screening and reference checks.

Skills
  • Accounts payable
  • Planning and organization
  • Understanding of HR policies
  • Time management
  • Administrative skills
  • Technologically savvy
  • Hiring and retention
  • New hire orientation
  • Personnel records maintenance
  • Decision-making
Experience
02/2018 to Current
Administrative Assistant/Human Resources Generalist Vacasa New Orleans, LA,
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Filed documents, drove to post office daily to retrieve mail, processed daily mail, and processed customers checks through Regions check machine daily.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Managed building access by supplying keys and access codes to employees and visitors.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
04/2017 to 01/2018
Licensed Real Estate Agent Osf Healthcare Mattoon, IL,
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Educated clients on current real estate market and answered any questions.
  • Answered phone calls and emails from potential and existing customers.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Negotiated contracts and coordinate with lenders and inspectors.
  • Wrote contract documents, purchase agreements and closing statements.
  • Actively follow-up with prospects and hot leads.
  • Gathered, distributed and maintained all materials for marketing plans.
09/2016 to 03/2017
Janitorial Co-Owner Self-Employeed City, STATE,
  • Checked quality of work regularly through inspections and official assessments.
  • Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
  • Trained staff to follow team standards and use efficient techniques.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Diminished financial discrepancies by managing payroll and bookkeeping processes.
  • Commanded controls over expenses and inventory for optimal budget tracking.
01/2013 to 09/2016
Front Office Assistant Datek Systems Inc. City, STATE,
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Promptly answered and managed incoming customer calls for service requests, order placement and general inquiries
  • Daily inventory counts of inventoried supplies
  • Billed and mailed invoices on a daily basis
  • Assisted customers in the showroom with purchases
  • Monthly review of Reliance accounts by entering invoices in spreadsheet by specific categories for Vice President.
  • Manual order placement of supplies and review of accuracy of web orders placed by customers
Education and Training
Expected in 03/2017
: Real Estate
National School Of Real Estate - North Little Rock, AR,
GPA:
Expected in 08/2012
Bachelor of Science: Organizational Management
John Brown University - Siloam Springs, AR,
GPA:
Expected in 05/2007
Associate of Applied Science: Paralegal Technology
Pulaski Technical College - North Little Rock, AR,
GPA:
Certifications
  • Certificate in Human Resources Management, Southern New Hampshire University - April 2021

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Resume Overview

School Attended

  • National School Of Real Estate
  • John Brown University
  • Pulaski Technical College

Job Titles Held:

  • Administrative Assistant/Human Resources Generalist
  • Licensed Real Estate Agent
  • Janitorial Co-Owner
  • Front Office Assistant

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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