Administrative Assistant Head Of School Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional administration and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Expertise in resource allocation and schedule management. Offering key strengths in time management and communications across all levels of personnel, management and clientele.

  • Strong communication skills
  • Recordkeeping and bookkeeping
  • Timeline Planning and Management
  • AR/AP
  • Insurance eligibility verification
  • Executive presentation development
  • Accounting skills
  • Excel spreadsheets
  • QuickBooks expert
  • Records management systems
  • Advanced MS Office Suite knowledge
  • Workers' compensation knowledge
  • Native Spanish speaker
  • Insurance processing
  • Business Planning
  • Administrative operations
  • QuickBooks
  • Health insurance processing
  • Meticulous attention to detail
  • Scheduling and calendar management
  • Event coordination
06/2017 to 05/2020 Administrative Assistant, Head of School St. John’s Episcopal School | City, STATE,
  • Assisted Head of School in day-to-day activities such as scheduling meetings with community leaders and staff members, sending communications out to community via email, or by phone with a population of 150 students in grades Preschool 3 through 8th grade.
  • Maintained a certification for administering medicines to students that needed day to day maintenance prescriptions or periodic supplements.
  • Supported School Clerk in maintaining student medical records to state regulation, answering phones, responding to emails, and coordinating school community events.
  • Prepared files and maintained inventory of office equipment and supplies.
  • Created purchase orders for financial office.
  • Helped in translations from English to Spanish on communications or with families.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Directed customer communication to appropriate department personnel.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
08/2006 to 06/2017 Surgical Scheduling Supervisor Summit Orthopedics | City, STATE,
  • Full orthopedic specialist group with six surgeons and twelve officemates.
  • Day to day operations included hosting three surgeons at one time with a total of 120 patients throughout the day.
  • Coordinated surgeries between patients, surgeons, and hospitals according to availability of all.
  • Guided patients on preoperative requirements, confirmed benefits and obtained authorizations from insurance companies.
  • Communicated with various vendors for special equipment needs for surgeries.
  • Scheduled legal meetings for physicians with attorneys, created invoices for all legal fees.
  • Prepared legal documentation for depositions or medical records requests obtained.
  • Updated and maintained patient information in accordance with HIPPA regulations Assisted office manager in hiring process of support staff and other surgical coordinators.
  • Handled PTO requests and short staffing issues.
  • Trained and supervised team of (?) scheduling coordinators.
  • Set and confirmed patient appointments.
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with medical team, office staff and vendors.
  • Consulted with department supervisors to evaluate staff needs and discuss corrective actions for individual concerns.
  • Managed schedules of team personnel to keep all shifts properly staffed.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
07/2000 to 11/2005 Surgical Coordinator/Front Desk Supervisor Orthopedic Medicine & Surgery | City, STATE,
  • Busy downtown DC office with three orthopedic specialists, three physical therapist and 15 officemates.
  • This office saw about 100 patients a day.
  • Assisted front office with answering phones, schedule follow up appointments and coordinate legal meetings for physicians.
  • Assisted physicians during office appointments with patients, coordinated testing and obtained medical authorizations.
  • Confirmed benefits and authorizations for surgeries.
  • Maintained credentialing for surgeons at various hospitals and with various insurance companies.
  • Handled legal medical records requests.
  • Managed patient check-in and check-out procedures and processed payments.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Distributed treatment and procedural information to patients.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Education and Training
Expected in Undergraduate | University of Maryland, College Park, MD GPA:
2 years of general studies
Expected in High School Diploma | Bethesda Chevy Chase High School, Bethesda, MD GPA:
Bilingual Spanish/English

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Resume Overview

School Attended
  • University of Maryland
  • Bethesda Chevy Chase High School
Job Titles Held:
  • Administrative Assistant, Head of School
  • Surgical Scheduling Supervisor
  • Surgical Coordinator/Front Desk Supervisor
  • Undergraduate
  • High School Diploma

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