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Administrative Assistant Grant Writing Firm Resume Example

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ADMINISTRATIVE ASSISTANT GRANT WRITING FIRM
Professional Summary

Systematic Administrative Assistant with over 5 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Accomplished many different well rounded fields with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise. Versatile Jobs offering numerous years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 15+-member staff. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Successful Employee with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient . Astute Administrative Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve data retrieval and storage procedures, reduce physical storage needs and maintain security of information. Skilled at researching and resolving discrepancies. Coordinated Program Support Assistant adept at providing administrative and logistical support for accounts and independant projects, programs and initiatives. Organized and hardworking with 3-year background serving as employee in saint joseph Missouri Areas of expertise which include business management ,accounting,and administration. Accountable Program Support Assistant possessing first-rate communication and organizational skills. Strengths in variety of administrative and support duties, i Diligent and flexible with 40 hours of availability per week, including evenings and weekends. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Talented Program Assistant with 3years of experience supporting program leaders achieved a gain i net income . Productive team-player when supporting daily activities as well . to enhance program. Expert at managing multiple tasks in busy environment. Outgoing position with 3 years of experience in administrative support. Expert in software excellent skills and typing abilities. Forward thinking and successful at managing large office organization whilestreamlining documentation procedures. Meticulous work offering 3 years of experience providing administrative support in this industry. Successful at preparing agendas, scheduling meetings and following up on action items.

Work History
Non Profit Youth Program -MCE - Administrative Assistant Grant Writing Firm City , STATE08/2018 - 10/2020
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Created PowerPoint presentations for business development purposes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Offered office-wide software support and training, including troubleshooting issues and optimizing usage.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Maintained staff directory and company policy handbook for human resources department.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Managed accounts payable and receivable for 10+ office grossing $60,000 per year.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Scheduled office meetings and client appointments for team of professional
  • Performed research to collect and record data.
  • Executed record filing system to improve document organization and management.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created detailed expense reports and requests for capital expenditures.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Processed invoices and expenses to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Generated reports and typed letters,managed company emails, and prepared presentations in word & powerpoint for maximum impact and results.
  • Maintained complex digital filing system for financial information.
  • Monitored GRant Writing Firm's work calendar and scheduled appointments, meetings and travel.
Rgis Internastional - Rgis Inventory Traveling Inventory SpecialistCity , STATE04/2020 - 07/2020
  • Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
  • Managed inventory control software system to provide inventory level updates and reordering notices.
  • Monitored customer return shipments and communicated damages to manufacturer.
  • Collaborated with over 200 clients to establish inventory valuation systems and accurately track and monitor goods.
  • Supervised 20-30 inventory control personnel to support correct goods management and achievement of performance goals.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Performed freight processing functions, assisting associates with irregularities in freight.

  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Specialized Support Services - Direct Care in Home Lead NurseCity , STATE09/2019 - 05/2020
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized products on racks and displays with focus on visual appeal and brand standards.
  • Maintained records related to sales, returns and inventory availability.
  • Processed credit and debit card payments to complete customer purchasing experience.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Demonstrated products to customers, answered questions and redirected concerns to promote merchandise and service sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Leveraged knowledge of home theater products and companies to educate customers and lock in sales.
  • Stayed up-to-date on company promotions, sales and special events to educate customers and drive sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
USA800 - Customer Service Call/Customer Care RepresentativeCity , STATE09/2018 - 02/2020
  • Defused customer concerns with exceptional conflict and problem resolution skills.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Maintained superior quality by reducing downtime to maximize customer support and meet revenue goals.
  • Entered customer data into company databases, including demographics and preferences.
  • Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
  • Assisted call-in customers with questions and orders.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Minimized financial discrepancies by accurately analyzing report data and devising appropriate solutions.
  • Achieved long-term business objectives by analyzing customer feedback for process improvements.
  • Eliminated inefficiencies by educating and training new employees on best practices and customer care procedures.
  • Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
  • Educated customers on promotions to enhance sales.
  • Developed client rapport by promptly processing requests and resolving financial discrepancies.
  • Reduced spending by negotiating beneficial deals to secure ideal rates.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Skills
  • Meeting minutes
  • Process optimization
  • Spreadsheet management
  • Office administration
  • Transporting Files
  • Routing Mail
  • Report Development
  • Program Files Maintenance
  • Organizing Mail
  • Faxing Paperwork
  • Document Conversion
  • Correspondence Handling
  • AR/AP
  • AP/AR Proficiency
  • Advanced MS Office Suite Knowledge
  • Accounting Skills
  • Social media knowledge
  • Report analysis
  • Letter preparation
  • Staff Management
  • Recordkeeping
  • Workflow planning
  • Workers' compensation
  • CMS-1500 billing forms
  • Patient Scheduling
  • Team Bonding
  • Presentation design
  • Quality assurance
  • Compensation and benefits
  • Expense reporting
  • Documentation and reporting
  • Paperwork drafting
  • Office management
  • Supervising staff
  • Meeting arrangements
  • Multi-line Telephone Systems
  • Grant report writing
  • Records destruction
  • Strategic Planning
  • Project Management
  • Travel planning
  • Attendance record management
  • Database Management
  • Administrative support
  • Conference planning
  • Mail handling
  • Purchase orders organization
  • Mail distribution
  • IManage
  • Marketing
  • Statistical data gathering
  • OSHA compliance
  • Sorting and labeling
  • Bookkeeping
  • Performance improvement
  • Executive presentations
  • Project planning
  • Account Reconciliation
  • AP/AR understanding
  • Scheduling
  • Travel coordination
  • Invoice Processing
  • Human resource laws
  • Payroll and budgeting
  • Information security
  • Relationship building
  • Physician billing
  • Accounting familiarity
  • Documentation and control
  • School records monitoring
  • Business administration
  • Transcription and dictation
  • Medical bill auditing
  • Contract agreement preparation
  • Contract negotiations
Education
04/2019Stevens-Henager CollegeCityAssociate of Arts: Business Management And Accounting
02/2018HillyardsCityGED
Certifications

youth mental health certificate

med certified

rn delegations

various other awards from past works

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Stevens-Henager College
  • Hillyards

Job Titles Held:

  • Administrative Assistant Grant Writing Firm
  • Rgis Inventory Traveling Inventory Specialist
  • Direct Care in Home Lead Nurse
  • Customer Service Call/Customer Care Representative

Degrees

  • Associate of Arts : Business Management And Accounting
    GED

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