Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Office Equipment Operation
  • Appointment Coordination
  • Supply Inventory Control
  • Document and File Management
  • Database and Client Management Systems
  • Computers and Technology
  • Multi-Line Telephone Systems
  • Correspondence Writing
  • Data Entry Documentation
  • Document Sorting
  • Mail Management
  • Electronic Records Management
  • PC Proficiency
  • Database Maintenance
  • Organizing and Categorizing Data
  • Cash Drawer Management
  • Sensitive Material Handling
  • Highly Efficient and Productive
  • Office Supplies and Inventory
  • Writing and Editing Skills
  • Administrative and Clerical Support
  • Client Correspondence
  • Timeline Planning and Management
  • Recruiting
  • Professional and mature
  • Self-starter
  • Employee training and development
  • Scheduling and calendar management
Administrative Assistant, 11/2019 - Current
Ghd North Charleston, SC,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Performed research to collect and record industry data.
  • Managed Access databases converting complex data into easy-to-interpret data.
Master Cosmetologist, 01/1985 - 05/2022
Hyatt Hotels Corp. Chicago, IL,
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Consistently received positive performance reviews from guests.
  • Answered phone calls and emails to schedule client appointments.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Maintained 75 repeat clients nail health by attaching acrylics, filing, cutting and painting nails.
Casino Employee, 01/1993 - 11/2019
Players Casino City, STATE,
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Exchanged legal currency for gambling chips and coin money.
  • Dealt cards in Table games and monitored players' behavior for signs of cheating.
  • Opened and closed Blackjack and Poker game tables and cash floats by receiving, verifying and recording cash wages.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Conducted games such as Blackjack, Roulette and Poker by explaining rules, taking bets and delivering payouts.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Education and Training
Associate of Science: Surgical Technology, Expected in 12/2010
CTC Technical College - Shreveport, LA,
Cosmetology License: Cosmetology, Expected in 10/1984
Alamo Beauty College #1 - San Antonio, TX,
High School Diploma: , Expected in 05/1983
John Jay High School - San Antonio, TX,

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School Attended

  • CTC Technical College
  • Alamo Beauty College #1
  • John Jay High School

Job Titles Held:

  • Administrative Assistant
  • Master Cosmetologist
  • Casino Employee


  • Associate of Science
  • Cosmetology License
  • High School Diploma

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