LiveCareer-Resume

administrative assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Organized and dedicated Administrative Assistant providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Bilingual in Spanish Language
  • Research and Analytical Skills
  • Microsoft Office Suite
  • Supply Inventory Control
  • Multi-Line Telephone Systems
  • Verbal and Written Communication
Work History
Administrative Assistant, 03/2014 to 08/2021
Chenega MiosAnderson, AK,
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored 3 attorneys work calendar and scheduled appointments, meetings and travel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Processed invoices and expenses using CAAS to facilitate on-time payment.
Eligibility Interviewer, 05/2013 to 02/2014
Chenega MiosAshburn, VA,
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Interviewed applicants on eligibility and affordability options, and offering insightful information.
  • Communicated with people from various cultures and backgrounds on application process.
  • Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
  • Documented all communication with applicants and inputted information into system using Excel.
Administrative Assistant, 02/2000 to 03/2009
City Of FresnoCity, STATE,
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Edited subcontractor proposals, transmittals and memorandums for organizational support.
  • Supported meetings by organizing spaces and materials, documenting discussions and distributing minutes of meeting.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Processed invoices, expenses and consolidate department credit charges using PeopleSoft to facilitate on-time payment.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Daily process of staff payroll time cards. Time off requests, vacations and LOAs.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and attendance.
Work History
Administrative Assistant, 03/2014 to 08/2021
CSAA IGFresno, CA,
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored 3 attorneys work calendar and scheduled appointments, meetings and travel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Processed invoices and expenses using CAAS to facilitate on-time payment.
Eligibility Interviewer, 05/2013 to 02/2014
Fresno Housing AuthorityFresno, CA,
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Interviewed applicants on eligibility and affordability options, and offering insightful information.
  • Communicated with people from various cultures and backgrounds on application process.
  • Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
  • Documented all communication with applicants and inputted information into system using Excel.
Administrative Assistant, 02/2000 to 03/2009
City Of FresnoFresno, CA,
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Edited subcontractor proposals, transmittals and memorandums for organizational support.
  • Supported meetings by organizing spaces and materials, documenting discussions and distributing minutes of meeting.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Processed invoices, expenses and consolidate department credit charges using PeopleSoft to facilitate on-time payment.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Daily process of staff payroll time cards. Time off requests, vacations and LOAs.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and attendance.
Education
: Business Admin/Paralegal Studies, Expected in to Fresno City College - Fresno, CA,
GPA:

Heald Business College

Associate of Applied Science: Business Administration, Expected in 10/1986 to Heald Business College - Fresno, CA,
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Fresno City College
  • Heald Business College

Job Titles Held:

  • Administrative Assistant
  • Eligibility Interviewer
  • Administrative Assistant

Degrees

  • Some College (No Degree)
  • Associate of Applied Science

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