, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Organized and dedicated Administrative Assistant providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Skills
Bilingual in Spanish Language
Research and Analytical Skills
Microsoft Office Suite
Supply Inventory Control
Multi-Line Telephone Systems
Verbal and Written Communication
Work History
03/2014 to 08/2021Administrative AssistantChenega Mios | Anderson, AK,
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Monitored 3 attorneys work calendar and scheduled appointments, meetings and travel.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Handled client correspondence and tracked records to foster office efficiency.
Processed invoices and expenses using CAAS to facilitate on-time payment.
05/2013 to 02/2014Eligibility InterviewerChenega Mios | Ashburn, VA,
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Scheduled appointments with applicants to gather information and explain benefits processes.
Interviewed applicants on eligibility and affordability options, and offering insightful information.
Communicated with people from various cultures and backgrounds on application process.
Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
Documented all communication with applicants and inputted information into system using Excel.
02/2000 to 03/2009Administrative AssistantCity Of Fresno | City, STATE,
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Edited subcontractor proposals, transmittals and memorandums for organizational support.
Supported meetings by organizing spaces and materials, documenting discussions and distributing minutes of meeting.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Managed Access databases converting complex data into easy-to-interpret data.
Processed invoices, expenses and consolidate department credit charges using PeopleSoft to facilitate on-time payment.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Arranged rapid office equipment repair and maintenance with vendors.
Coached new employees on administrative procedures, company policies and performance standards.
Daily process of staff payroll time cards. Time off requests, vacations and LOAs.
Developed and updated spreadsheets and databases to track, analyze and report on performance and attendance.
Work History
03/2014 to 08/2021Administrative AssistantCSAA IG | Fresno, CA,
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Monitored 3 attorneys work calendar and scheduled appointments, meetings and travel.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Handled client correspondence and tracked records to foster office efficiency.
Processed invoices and expenses using CAAS to facilitate on-time payment.
05/2013 to 02/2014Eligibility InterviewerFresno Housing Authority | Fresno, CA,
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Scheduled appointments with applicants to gather information and explain benefits processes.
Interviewed applicants on eligibility and affordability options, and offering insightful information.
Communicated with people from various cultures and backgrounds on application process.
Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
Documented all communication with applicants and inputted information into system using Excel.
02/2000 to 03/2009Administrative AssistantCity Of Fresno | Fresno, CA,
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Edited subcontractor proposals, transmittals and memorandums for organizational support.
Supported meetings by organizing spaces and materials, documenting discussions and distributing minutes of meeting.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Managed Access databases converting complex data into easy-to-interpret data.
Processed invoices, expenses and consolidate department credit charges using PeopleSoft to facilitate on-time payment.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Arranged rapid office equipment repair and maintenance with vendors.
Coached new employees on administrative procedures, company policies and performance standards.
Daily process of staff payroll time cards. Time off requests, vacations and LOAs.
Developed and updated spreadsheets and databases to track, analyze and report on performance and attendance.
Education
Expected in | Business Admin/Paralegal StudiesFresno City College, Fresno, CA, GPA:
Heald Business College
Expected in 10/1986Associate of Applied Science | Business AdministrationHeald Business College, Fresno, CA, GPA:
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