Detail-oriented professional with 3+ years of experience and a proven knowledge of confidentiality, customer service, and executive support. Possess a B.S. in Psychology and Sports Rehabilitation Services and expertise in Microsoft Office Suite programs. Aim to leverage my knowledge and experience to successfully fulfill your company’s needs.
Skills
Microsoft Office Suite programs (Word, Excel, PowerPoint, Outlook, Project, Access) and Google documents
Highly skilled leader with skills in team building, delegating tasks, and creating positive customer experiences
Ability to organize and plan efficiently to keep track of timelines, meeting all deadlines
Excellent written and verbal communication skills via telephone, email, and direct customer assistance
Bookkeeping, Telephones
Credit, Type
Clients, Verbal communication skills
Customer assistance, Word processing
Database management, Excellent written
Dictation
Direction
Email
Fax machines
Filing
Financial
General office duties
Insurance
Team building
Notes
Materials
Access
Excel
Microsoft Office Suite
Office
Outlook
PowerPoint
Word
Neat
Office equipment
Personnel
Phone systems
Copiers
Policies
Progress
Recording
Scheduling
Spreadsheet
Teaching
Telephone
Phones
Experience
Administrative Assistant, 07/2020 to Current Chenega Mios – Hampton, VA,
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Teacher’s Assistant, 10/2018 to 04/2019 Chenega Mios – Heath, OH,
Supervise students in classrooms, halls, cafeterias, school yards, gymnasiums, and field trips.
Tutor and assist children individually or in small groups to help master assignments and reinforce learning concepts presented by teachers.
Enforce administration policies and rules governing students.
Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
Observe students’ performance, and record relevant data to assess progress.
Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
Organize and supervise games and other recreational activities to promote physical, mental, and social development.
Distribute teaching materials such as textbooks, workbooks, papers, and writing materials to students.
Administrative Assistant, 06/2017 to 03/2018 Path Medical – Margate, FL,
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Greet visitors, answer telephones, take messages, and transfer calls to appropriate individuals.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Maintain scheduling and event calendars, schedule and confirm appointments for clients, customers, and supervisors.
Arrange meeting and travel reservations for office personnel.
Order and dispense supplies.
Chiropractic Assistant, 07/2015 to 06/2017 Chiropractic Centre – City, STATE,
Greet and log in patients arriving, schedule appointments and follow ups.
Show patients to examination rooms and prepare treatment rooms, keeping the rooms clean and neat.
Operate therapy room and ultrasound equipment to administer routine tests.
Keep financial records and perform bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Perform general office duties, such as answering telephones, taking dictation, recording patients’ medical history, completing insurance verification paperwork.
Contact medical facilities or departments to schedule patients for tests or additional exams.
Education and Training
Bachelor of Science: Psychology & Sports Rehabilitation Services, Expected in 2015 Southeast Missouri State University - , GPA:
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