Administrative Assistant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Retail Loss Prevention
  • Problem-Solving
  • Merchandising Knowledge
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Flexible Schedule
  • Upselling Techniques
  • Cash Handling
  • Time Management
  • Stockroom Upkeep
  • Inventory Control Procedures
  • Customer Service
  • Order Processing
  • POS System Operation
  • Stocking and Receiving
  • Brand Promotions
  • Cash Handling Accuracy
  • Money Handling
  • Sales Development
  • Friendly and Outgoing
  • Written and Oral Communication Skills
  • Financial Records Analysis
  • Product Sales
  • Outgoing Personality
  • Excellent Communication Skills
  • Reliable and Punctual
  • B2B Sales and Customer Service
  • Cash Register Operation
  • Team Player Mentality
  • Key Account Generation
  • Customer- and Service-Oriented
  • Money Transfer Systems
  • Strategic Planning
  • Energetic Self-Starter
  • Documentation and Recordkeeping
  • Verbal/Written Communication
  • Listening Skills
  • Business Development
  • Sales Expertise
  • Customer Needs Assessment
  • Product Recommendations
  • Store Opening and Closing
  • Sales Goals Attainment
  • Merchandising
Administrative Assistant, 12/2021 to 04/2022
Bae SystemsOffutt Air Force Base, NE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Coordinated appointments, meetings and conferences.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Composed correspondence, reports and meeting notes.
  • Maintained accurate department and customer records.
  • Scheduled appointments, meetings and events for management staff.
  • Inventoried and ordered supplies for office.
  • Responded effectively to sensitive inquiries or complaints.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Monitored office equipment and scheduled repairs.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Organized training, client meetings, team meetings and events.
  • Prepared payroll documents and maintained databases for financial offices.
  • Managed electronic calendars using Google calender and scheduled meetings, appointments and conference calls.
  • Generated office correspondence and reports.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.
  • Managed calendar of 2 senior managers daily.
  • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
Sales Associate, 08/2021 to 12/2021
Meritage HomesGreenwood Village, CO,
  • Helped customers navigate store, complete sales, and process returns
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Loyalty program promotion
  • Created memorable customer experiences by offering personalized sales support
  • Educated customers on promotions to enhance sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Communications Supervisor, 06/2013 to 02/2021
Paycom Software, Inc.Milwaukee, WI,
  • Improved perception of leadership by coaching on communications strategies
  • Troubleshot problems and developed successful solutions
  • Updated office files daily and kept records organized
  • Managed crisis communications with strategic and level-headed approaches
  • Maintained favorable perceptions of organizational accomplishments and agenda with influential leadership of communications program
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
  • Maintained full compliance with legal, health, and safety regulations
  • Helped team handle high-volume work by prioritizing tasks and organizing supplies
  • Developed solid relationships with staff, customers, and vendors
  • Kept all areas clean, organized and in line with company professional standards
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris
  • Business Administration and Management
  • Monitored equipment and notified proper personnel to correct problems.
  • Smoothed transition from one shift to next to maintain continuity of communication.
Shift Manager, 10/2012 to 03/2013
Arby's, LlcCordova, TN,
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movement.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Helped employees accomplish tasks during peak periods.
  • Taught staff upselling techniques to meet revenue targets.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Assessed reports and adjusted workflows to realign with targets.
  • Handled customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
Education and Training
Associate of Business Administration: Business, Expected in
Fayetteville Technical Community College - Fayetteville, NC
Native/ Bilingual
Native/ Bilingual

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Resume Overview

School Attended

  • Fayetteville Technical Community College

Job Titles Held:

  • Administrative Assistant
  • Sales Associate
  • Communications Supervisor
  • Shift Manager


  • Associate of Business Administration

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