administrative assistant resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Retail Loss Prevention
Problem-Solving
Merchandising Knowledge
Verbal and Written Communication
Teamwork and Collaboration
Flexible Schedule
Upselling Techniques
Cash Handling
Time Management
Stockroom Upkeep
Inventory Control Procedures
Customer Service
Order Processing
POS System Operation
Stocking and Receiving
Brand Promotions
Cash Handling Accuracy
Money Handling
Sales Development
Friendly and Outgoing
Written and Oral Communication Skills
Financial Records Analysis
Product Sales
Outgoing Personality
Excellent Communication Skills
Reliable and Punctual
B2B Sales and Customer Service
Cash Register Operation
Team Player Mentality
Key Account Generation
Customer- and Service-Oriented
Money Transfer Systems
Strategic Planning
Energetic Self-Starter
Documentation and Recordkeeping
Verbal/Written Communication
Listening Skills
Business Development
Sales Expertise
Customer Needs Assessment
Product Recommendations
Store Opening and Closing
Sales Goals Attainment
Merchandising
Experience
Administrative Assistant, 12/2021 to 04/2022 Bae Systems – Offutt Air Force Base, NE,
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to prepare for payroll processing.
Organized both physical and digital files and updated reports to coordinate project materials.
Coordinated appointments, meetings and conferences.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Composed correspondence, reports and meeting notes.
Maintained accurate department and customer records.
Scheduled appointments, meetings and events for management staff.
Inventoried and ordered supplies for office.
Responded effectively to sensitive inquiries or complaints.
Provided secretarial and office management support while building cooperative working relationships.
Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Monitored office equipment and scheduled repairs.
Assisted with payroll preparation and entered data into cumulative payroll document.
Managed incoming and outgoing mail, filing and meeting coordination.
Organized training, client meetings, team meetings and events.
Prepared payroll documents and maintained databases for financial offices.
Managed electronic calendars using Google calender and scheduled meetings, appointments and conference calls.
Generated office correspondence and reports.
Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.
Managed calendar of 2 senior managers daily.
Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
Sales Associate, 08/2021 to 12/2021 Meritage Homes – Greenwood Village, CO,
Helped customers navigate store, complete sales, and process returns
Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
Loyalty program promotion
Created memorable customer experiences by offering personalized sales support
Educated customers on promotions to enhance sales.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Trained new team members in cash register operation, stock procedures and customer services.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Communications Supervisor, 06/2013 to 02/2021 Paycom Software, Inc. – Milwaukee, WI,
Improved perception of leadership by coaching on communications strategies
Troubleshot problems and developed successful solutions
Updated office files daily and kept records organized
Managed crisis communications with strategic and level-headed approaches
Maintained favorable perceptions of organizational accomplishments and agenda with influential leadership of communications program
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
Maintained full compliance with legal, health, and safety regulations
Helped team handle high-volume work by prioritizing tasks and organizing supplies
Developed solid relationships with staff, customers, and vendors
Kept all areas clean, organized and in line with company professional standards
Boosted efficiency by keeping work areas clean, tidy, and free of debris
Business Administration and Management
Monitored equipment and notified proper personnel to correct problems.
Smoothed transition from one shift to next to maintain continuity of communication.
Shift Manager, 10/2012 to 03/2013 Arby's, Llc – Cordova, TN,
Upheld company standards and compliance requirements for operations.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Documented receipts, employee hours and inventory movement.
Enhanced operations and boosted productivity through employee training, coaching and assignments.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Helped employees accomplish tasks during peak periods.
Taught staff upselling techniques to meet revenue targets.
Managed daily cash intake by counting out registers and tabulating profits.
Assessed reports and adjusted workflows to realign with targets.
Handled customer complaints, questions and inquiries.
Managed cash positions and made bank deposits.
Trained new employees on company policies, procedures, techniques and customer service standards.
Education and Training
Associate of Business Administration: Business, Expected in to Fayetteville Technical Community College - Fayetteville, NC GPA:
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