Administrative Assistant resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Motivated Administrative Assistant with 3 years of experience offering office support in Law Enforcement industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and great initiative. Exceptional customer service and decision-making skills.

  • Microsoft Office Systems
  • Organization
  • Team Worker
  • Verbal & Written Communications
  • Excellent Customer Service
  • Very Responsible
  • Time Management
Administrative Assistant, 02/2017 to Current
Common SpiritTrenton, GA,
  • Coordinate customer communications to department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Assist Hiring review Board with preliminary backgrounds and interview of candidates for employment. Assist Internal Affairs with backgrounds for hiring.
  • Assist with employee timesheets to accounting department for payroll processing.
  • Assist Internal Affairs with confidential investigations of complaints.
  • Organize and maintain confidential files and documents management systems by coordinating, archiving and purging files.
  • Conducted market surveys and industry studies to identify need and demand for various Government Funding.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Conducted and initialized background checks for potential employees, using National Crime Information Center (NCIC).
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Warrants Records& Tickets Clerk , 04/2015 to 02/2017
FamilylinksPenn Trafford, PA,
  • Compiled and prepared all documentation, including expungement files within tight deadlines to meet specific needs of the State Solicitor.
  • Meticulously followed standards, promoting data accuracy and confidentiality when reviewing claimant's files prior to warrant entry into NCIC.
  • Entered information into computer databases using NCIC with zero errors.
  • Implemented migration for citation entry in to current TAC10 system.
  • Earned reputation for good attendance and hard work.
  • Learned UTT entry and Civil Process to support office needs.
  • Organized and streamlined file room operations for team of citations, warrants, courtesy summons,and expungements, which led to smoother workflows.
Assistant Manager, 01/2014 to 04/2015
Southwest Key ProgramsAugusta, GA,
  • Directed and led employees, supervising front line activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Completed inventory audits and to identify project future demands.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Teacher's Assistant, 08/2009 to 08/2014
Berkeley County School DistrictCity, STATE,
  • Supervised students and maintained security throughout school buildings.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Straightened class to keep areas well-maintained and organized.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Took attendance and maintained routine student records.
  • Attended in-services, workshops and seminars.
Education and Training
Bachelor of Science: Accounting And Economics, Expected in 05/1992
Charleston Southern University - Charleston, SC

National Crime Information System 40 hour Certification

FEMA -NIMS IS 700 / IS 800 / IS 100B / IS 200B

National Grant Foundation Certification

Low Country Administrative Professional for Law Enforcement

NSC Defensive Driving Course

Dorchester County Leadership Graduate Certificate

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Resume Overview

School Attended

  • Charleston Southern University

Job Titles Held:

  • Administrative Assistant
  • Warrants Records& Tickets Clerk
  • Assistant Manager
  • Teacher's Assistant


  • Bachelor of Science

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