Administrative Assistant resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Motivated Administrative Assistant with 3 years of experience offering office support in Law Enforcement industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and great initiative. Exceptional customer service and decision-making skills.
Skills
Microsoft Office Systems
Organization
Team Worker
Verbal & Written Communications
Excellent Customer Service
Very Responsible
Time Management
Experience
Administrative Assistant, 02/2017 to Current Common Spirit – Trenton, GA,
Coordinate customer communications to department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Assist Hiring review Board with preliminary backgrounds and interview of candidates for employment. Assist Internal Affairs with backgrounds for hiring.
Assist with employee timesheets to accounting department for payroll processing.
Assist Internal Affairs with confidential investigations of complaints.
Organize and maintain confidential files and documents management systems by coordinating, archiving and purging files.
Conducted market surveys and industry studies to identify need and demand for various Government Funding.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Conducted and initialized background checks for potential employees, using National Crime Information Center (NCIC).
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Warrants Records& Tickets Clerk , 04/2015 to 02/2017 Familylinks – Penn Trafford, PA,
Compiled and prepared all documentation, including expungement files within tight deadlines to meet specific needs of the State Solicitor.
Meticulously followed standards, promoting data accuracy and confidentiality when reviewing claimant's files prior to warrant entry into NCIC.
Entered information into computer databases using NCIC with zero errors.
Implemented migration for citation entry in to current TAC10 system.
Earned reputation for good attendance and hard work.
Learned UTT entry and Civil Process to support office needs.
Organized and streamlined file room operations for team of citations, warrants, courtesy summons,and expungements, which led to smoother workflows.
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