administrative assistant resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated receptionist with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Skills
Travel administration
Recordkeeping and bookkeeping
Accounting skills
Detailed meeting minutes
Records management systems
QuickBooks expert
Cash deposit preparation
Account balancing reconciliation
Transporting files
Mail management
Timeline Planning and Management
Financial aid document posting
Bookkeeping
Customer relations
Payroll and benefits administration
Multitasking and prioritization
File and data retrieval systems
Phone call answering
Multi-line phone systems
Organization and efficiency
Invoicing and billing
Tech-savvy
Strong interpersonal skills
Prioritizing patients
Customer services skills
Experience
Administrative Assistant, 01/2021 to 10/2021 Clearesult, Inc. – Bohemia, NY,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Updated details in company database by keying in customer contacts and delivery dates.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Home Health Aide, 07/2014 to 09/2017 North Ridge Health And Rehab – New Hope, MN,
Maintained clean and well-organized environment for client happiness and safety.
Assisted clients with bathing, dressing and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Improved patient outlook and daily living through compassionate care.
Tracked and reported clients' progress based on observations and conversations.
Managed patient transportation and appointment scheduling.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
Documented client progress in charts and logbooks.
Supervised medication administration, personal hygiene and other activities of daily living.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Followed care plan and directions to administer medications.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Monitored client's well-being, safety and comfort under physician direction.
Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
Recorded vitals and communicated with physicians to provide health updates.
Met client demands by referring direct care providers.
Supported field staff, patients and families in dealing with clinical issues and concerns.
Aided staff by completing required documentation processes for clinical outcomes.
Monitored and managed referral volume according to staff availability.
Receptionist, 11/2003 to 07/2013 Lobel Financial – Clackamas, OR,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Maintained financial records to verify timely clearance of credit and debit activities.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Managed customer complaints and rectified issues to complete satisfaction.
Documented and routed business correspondence to manage office paperwork.
Pulled and organized requested documentation.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Determined needs of visitors and provided information or solutions.
Signed for packages, recorded deliveries and distributed to personnel.
Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Input customer data into reservation software and made immediate updates to reflect room changes.
Assisted current and prospective patients with navigating telephone and web-based support systems.
Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
Worked with office manager to attain operational goals.
Education and Training
High School Diploma: , Expected in to SAM HOUSTON HIGH SCHOOL - San Antonio, TX, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.