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Administrative Assistant/Fellowship Coordinator Resume Example

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ADMINISTRATIVE ASSISTANT/FELLOWSHIP COORDINATOR
Professional Summary

Well-organized Administrative professional bringing excellent multitasking abilities developed over 15 years of healthcare experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in Microsoft Office with expertise in database management.

Skills
  • Business administration
  • Scheduling
  • Communications
  • MS Office
  • Payroll and budgeting
  • Policy and procedure modification
  • Organization
  • Customer service
Education
University of PhoenixCity12/2013Bachelor of Science: Human Resources Management
University of PhoenixCity04/2010Associate of Arts: Healthcare Administration
Work History
American Axle & Manufacturing- Administrative Assistant/Fellowship Coordinator
Ridgway , PA03/2016 - Current
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Coach new employees on administrative procedures, company policies and performance standards.
  • Support efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Manage office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for team of 15 professional physicians.
  • Prepares packages for shipment, pickup and courier services for prompt delivery to customers.
  • Prepares meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Organizes weekly staff meetings and logged minutes for corporate records.
  • Performes general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinates domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Executes record filing system to improve document organization and management.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Affinis Hospice- Human Resources Generalist
Waycross , GA01/2014 - 03/2016
  • Developed company personnel policies, standard operating procedures and employee handbooks.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence, including FMLA and disability leaves.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Facilitated criminal background check process for new hires.
  • Created and enforced HR policies and procedures across organization.
  • Managed employee rewards programs.
  • Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
  • Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
  • Developed innovative new-employee orientation programs, including safety training.
  • Implemented and supervised orientation procedures for all new hires.
  • Liaised between multiple business divisions to improve communications.
  • Developed and facilitated all new-hire orientations.
  • Audited workplace, employee and management policies and procedures.
Providence Health & Services- Volunteer Coordinator
Mount Hood , OR09/2010 - 01/2014
  • Developed volunteer policies and procedures, codes of conduct and volunteer standards.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Met with staff and department managers to maintain currency on volunteer opportunities within each department.
  • Performed skills assessments to link volunteers to roles matching individual skills and competencies.
  • Tracked volunteer applications and conducted background checks to facilitate participation in volunteering programs.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
HCHD - Ben Taub General Hospital- Medical Staff Coordinator
City , STATE03/2007 - 06/2009
  • Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
  • Assisted with managed care auditing processes and performed internal file audits.
  • Maintained accurate files, records and credentialing documents in well-maintained databases using Cactus.
  • Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
  • Communicated effectively with various parties each day using polished interpersonal and active listening skills.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
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95Excellent
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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Administrative Assistant/Fellowship Coordinator
  • Human Resources Generalist
  • Volunteer Coordinator
  • Medical Staff Coordinator

Degrees

  • Bachelor of Science : Human Resources Management
    Associate of Arts : Healthcare Administration

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