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Administrative Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Skills
  • Organizing Mail
  • Faxing Paperwork
  • Routing Mail
  • Meeting minutes
  • Office administration
  • Scheduling
  • Office management
  • Customer and client relations
  • Team Bonding
  • Administrative support
  • Filing and data archiving
  • Employee timesheet processing
Work History
08/2013 to Current
Administrative Assistant Clearesult, Inc. Albuquerque, NM,
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Created detailed expense reports and requests for capital expenditures.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Performed research to collect and record industry data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Organized weekly staff meetings and logged minutes for corporate records.

+ Edit or add your own

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
09/2013 to 10/2014
Deli Clerk Whole Foods Plano, TX,
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Created appealing food arrangements for party trays and specialized orders.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Learned other teammates' work tasks to train as backup.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cooked batches of food according to standard recipes.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Prepared salads, soups and sandwiches for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in Number% accuracy rate.

+ Edit or add your own

05/2008 to 05/2010
Two Year Old Teacher North Country Academy Duluth, GA,
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Organized and facilitated monthly parent support group meetings.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Promoted sensory development by providing access to different textures.
  • Supervised students and enforced discipline during all Head Start activities.

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  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Supervised group of Number student teachers throughout semester.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Assisted and supervised Number children through entire school day.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
10/2000 to 02/2010
Customer Service Associate Cashier Publix Grocery Store City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Reviewed weekly sales ads and monitored price changes.
  • Completed inventory counts and ordered merchandise.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Maintained cash drawer of $Amount or more per shift.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
Education
Expected in 05/2014
Associate Of Arts And Sciences: Private Investigator
City College - Altamonte Springs - Altamonte Springs, FL
GPA:
  • Dean's List 2013 and 2014

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Resume Overview

School Attended
  • City College - Altamonte Springs
Job Titles Held:
  • Administrative Assistant
  • Deli Clerk
  • Two Year Old Teacher
  • Customer Service Associate Cashier
Degrees
  • Associate Of Arts And Sciences