administrative assistant resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

HR Assistant with [Number] years of human resources experience. Adept at onboarding procedures, recruitment strategies and payroll processing. Proven history of reliability and assertive, yet personable nature. Knowledgeable [Job Title] organized in managing files and staying on top of assignments. Flexes easily between staff and employee needs. Versed in recruitment, onboarding and training. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driven student leveraging studies in [Area of study] seeks real-world experience as [Job Title]. Offers strong interpersonal and task prioritization skills. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments. Caring Teacher with expertise in behavior modification and extensive experience in modernizing classrooms for long-term student success. Dedicated to individualized student care.

  • Office Equipment Operation
  • Multi-Line Telephone Systems
  • Strong Organizational Skills
  • Microsoft Office Suite
  • Resource Coordination and Allocation
  • Professional and Courteous
  • Supply Inventory Control
  • Judgment and Decision Making
  • Research and Analytical Skills
  • Verbal and Written Communication
  • Appointment Coordination
  • Meticulous Attention to Detail
  • Database and Client Management Systems
  • Schedule Management
  • Report Preparation
  • Ease with Computers and Technology
  • Document and File Management
  • Confidentiality and Data Protection
  • Task Prioritization
  • Multitasking and Time Management
  • Website Updating
  • Complex Problem Solving
  • Critical Thinking
  • Reception Duties
  • Cleaning and Sanitizing
  • Spreadsheet Tracking
  • Event Planning
  • Inventory Oversight
  • Calendar Management
  • Customer Service
  • Problem Solving
  • Fast Learner
  • Document Sorting
  • Travel Coordination
  • Project Schedule Coordination
  • Order Placement
  • Payment Distribution
  • Visitor Relations
  • Data Entry
  • Database Maintenance
  • Presentation Development
  • Electronic Records Management
  • Business Needs Analysis
  • Invoice Processing
  • Dictation and Transcription
  • Payroll Administration
  • Social Media Updating
  • Clear Communication
  • Business Administration
  • Cloud-Based File Management
  • Bilingual in Spanish and English
  • Account Investigation
  • Meeting Note Taking
  • Clerical Staff Oversight
  • Accounting and Bookkeeping
  • Cash Drawer Management
  • Organizing and Categorizing Data
  • Staff Orientation and Training
  • Employee Communications
  • Remote Conferencing
  • Administrative Procedures
  • Mail Routing and Distribution
  • High Volume Phone Inquiries
  • Microsoft Office
  • Writing and Editing Skills
  • Correspondence Writing
  • Applicant Tracking Systems
  • Relationship Building
  • Highly Efficient and Productive
Work History
02/2015 to Current
Administrative Assistant Common Spirit Des Moines, IA,
  • Recruited and hired qualified candidates for vacant and new positions.
  • Efficiently delivered personnel information to management for speedy corrective action.
  • Assisted with meetings and presentations within company.
  • Managed employee exit interviews and paperwork.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Set up orientations and initial training for new employees.
  • Converted employee status from temporary to permanent.
  • Compiled employee records from individual departments to maintain central files.
  • Helped employees register for benefits programs using online portals.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze and report onemployee performance data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Executed record filing system to improve document organization and management.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
01/2007 to Current
Behavioral Intervention/Instructor Victor Learning Center, Inc. City, STATE,
  • Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
  • Monitored student progress through test administration and adapted learning plans to optimize progress.
  • Created and implemented written and oral assessments.
  • Communicated regularly with parents and guardians about student progress, working to involve parents in educational goals.
  • Reviewed class and student records to look for areas in need of improvement and implement plans of action.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Assisted adults in professional development by creating and facilitating training on grammar and composition skills for business writing.
  • Initiated new learning methods, promoting total student comprehension while curbing learning time.
  • Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning.
  • Increased student participation by facilitating interesting and relevant events.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Tested students on materials presented in workshops and classes to assess grasp of material.
  • Improved behaviors through modeling, role-playing and other effective strategies.
  • Developed intervention plans based on established guidelines and individual needs.
  • Completed observations of students in classroom and social situations.
  • Recommended treatment protocols such as group therapy or rehabilitation.
  • Assessed students using effective testing instruments and tools.
  • Maintained records of ongoing assessments and documentation of updates.
  • Met with teachers to establish goals for students in intervention program.
  • Stayed abreast of latest changes by reading publications, attending conferences and completing training.
  • Trained teachers and staff on how to spot students in need of help and refer for services.
  • Mediated conflicts through structured sessions.
  • Helped students build skills to navigate typical academic and social situations.
  • Signed diagnostic assessments and individual plans of care to initiate client treatments.
  • Collaborated with team members, school personnel and family members to develop individual plans of care for students.
  • Offered crisis counseling and intervention at school, home and in community to support student needs.
  • Worked closely with parents and guardians to address students' issues on multiple fronts.
  • Provided professional development training to educate faculty and staff on laws and regulations governing special education.
  • Designed individual education plans to encourage student growth according to different learning abilities and needs.
  • Mentored new teachers on student progress monitoring and legal document preparation.
  • Improved behavior by modeling positive choices and teaching socially-acceptable options.
  • Planned daily activities to keep students engaged and on track with learning goals.
  • Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
  • Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
  • Promoted memory, cognition and language development with hands-on activities and individualized instruction.
  • Applied proven strategies to improve students' sensory- and perceptual-motor skills.
  • Led staff and faculty training and development to support program objectives.
  • Utilized formal and established testing protocols to evaluate educational, emotional and behavioral needs of students.
  • Compiled and interpreted students' test results along with information from teachers and parents to diagnose conditions and assess eligibility for special services.
  • As school board member, provided recommendations for modification, development and improvement of educational programs.
  • Selected, administered and scored psychological tests.
  • Collaborated with social workers to help students grow in social and emotional capacities.
  • Consulted with teachers and parents to gain in-depth understanding of students.
  • Completed required documentation and reports for compliance and treatment planning.
  • Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
  • Met with students to conduct individual assessments and determine academic and mental health needs.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
07/2009 to 09/2010
Shift Supervisor/Coffee Barista Starbucks City, STATE,
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Designed and adjusted work schedules to meet business demands.
  • Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Advised customers on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
  • Controlled food costs and managed inventory.
  • Set and oversaw weekly and special event menu plans.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Accurately completed end-of-day financial tasks worth over $10,000 of cash and card transactions daily.
Expected in to to
No Degree: Sociology
San Joaquin Delta College - Stockton, CA
Expected in 06/1995 to to
High School Diploma:
Amos Alonzo Stagg High School - Stockton, CA,

Train CPR

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • San Joaquin Delta College
  • Amos Alonzo Stagg High School

Job Titles Held:

  • Administrative Assistant
  • Behavioral Intervention/Instructor
  • Shift Supervisor/Coffee Barista


  • No Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: