Administrative Assistant Resume Example Worldwide Flight Services

ADMINISTRATIVE ASSISTANT

Professional Summary

Experienced Payroll Clerk with 3 years of experience. Works independently to handle payroll activities and process timely checks and deposits.

Self-motivated Administrative Assistant bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements.

Skills

Work History

11/2017 - CurrentAdministrative Assistant Supervisor | Worldwide Flight Services - Newark, NJ

Processed payrolls on both by weekly and semi-monthly basis for more than 700 employees nationally.
Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using ADP and Time and attendace.
Directed 1 meetings per week between payroll, accounting and HR managers to identify and alleviate ongoing turn over issues.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Maintained staff directory and company policy handbook for human resources department.
Supported Manager through personal document management, calendar organization and collateral preparation for meetings.
Improved employee satisfaction by 95% by training 4 other employees in correct payroll handling.
Completed clerical tasks such as filing, copying and distributing mail.

07/2017 - 11/2020Passenger Service Agent | ABM Aviation - Newark, NJ

Monitored security and maintained operational protocols.
Checked in luggage and confirmed all carry-on items met federal guidelines.
Oversaw ticketing, gate and ramp services.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Instructed passengers on safety and emergency procedures and answered all passenger inquiries.

02/2017 - 11/2017Customer Service Representative | Family Dollar Stores Inc. - Jersey City, NJ

Cultivated customer loyalty, promoted repeat customers and improved sales.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

Expected in 04/2022Hudson County Community College, Jersey City, NJAssociate of Arts: Liberal Arts And General Studies

Resume Overview

Companies Worked For:

Worldwide Flight Services
ABM Aviation
Family Dollar Stores Inc.

School Attended

Hudson County Community College

Job Titles Held:

Administrative Assistant Supervisor
Passenger Service Agent
Customer Service Representative

Degrees

Associate of Arts : Liberal Arts And General Studies

Administrative Assistant Resume Example

Resume Score: 80%

Resume Overview

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