Experienced Payroll Clerk with 3 years of experience. Works independently to handle payroll activities and process timely checks and deposits.
Self-motivated Administrative Assistant bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
Administrative Assistant Supervisor, 11/2017 to Current Cargill, Inc. – Idaho Falls, ID,
Processed payrolls on both by weekly and semi-monthly basis for more than 700 employees nationally.
Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using ADP and Time and attendace.
Directed 1 meetings per week between payroll, accounting and HR managers to identify and alleviate ongoing turn over issues.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Maintained staff directory and company policy handbook for human resources department.
Supported Manager through personal document management, calendar organization and collateral preparation for meetings.
Improved employee satisfaction by 95% by training 4 other employees in correct payroll handling.
Completed clerical tasks such as filing, copying and distributing mail.
Passenger Service Agent, 07/2017 to 11/2020 Global Aviation Services – San Antonio, TX,
Monitored security and maintained operational protocols.
Checked in luggage and confirmed all carry-on items met federal guidelines.
Oversaw ticketing, gate and ramp services.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
Customer Service Representative, 02/2017 to 11/2017 Univar Solutions Inc. – Hamilton, OH,
Cultivated customer loyalty, promoted repeat customers and improved sales.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Associate of Arts: Liberal Arts And General Studies, Expected in 04/2022 Hudson County Community College - Jersey City, NJ GPA:
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