LiveCareer-Resume

administrative assistant resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.

Skills
  • Banking Regulations
  • Memo Preparation
  • Document Retrieval
  • Timeline Planning and Management
  • Check Processing
  • Meeting Planning
  • Data Entry Documentation
  • Technologically Savvy
  • Accounting Support
  • Mail Management
  • Account Balancing Reconciliation
  • 10-Key Proficiency
  • Detailed Meeting Minutes
  • Recordkeeping and Bookkeeping
  • Advanced MS Office Suite Knowledge
  • Types 50 WPM
  • Cash Deposit Preparation
  • Microsoft Office Suite
  • Office Equipment Operation
  • Verbal and Written Communication
  • Schedule Management
  • Microsoft Office
  • Supply Inventory Control
  • Task Prioritization
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Confidentiality and Data Protection
Education and Training
Leavenworth Sr High School Leavenworth, KS Expected in 05/2003 High School Diploma : - GPA :
Experience
Parra Consulting Group - Administrative Assistant
Remote, OR, 12/2022 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Maintained accurate department and customer records.
  • Prepared and prioritized calendars and correspondence.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
Parra Consulting Group - Administrative Assistant
East Central, DC, 10/2017 - 12/2022
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Inventoried and ordered supplies for office.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Handled incoming calls and directed callers to appropriate department or employee.
Parra Consulting Group - Administrative Assistant
Arlington, VA, 12/2014 - 10/2017
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Communicated effectively with insurance companies, documenting in detail each process of repair.
  • Greeted customers and took time to answer questions.
  • Cultivated strong relationships with insurance company representatives, vendors, community groups and media outlets to drive business development initiatives.
  • Engaged with customers to resolve escalated issues, discuss and arrange payment schedules, facilitate sales and support customer satisfaction objectives.
  • Scheduled preventive and corrective maintenance on rental equipment.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Inventoried and ordered supplies for office.
  • Provided secretarial and office management support while building cooperative working relationships.
Fiserv, Inc. - Compliance Specialist
Irving, TX, 10/2010 - 08/2014
  • Maintained compliance frameworks, policies and documentation to support audits.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Developed and implemented strategies necessary for minimizing risk of non-compliance.
  • Monitored compliance risk controls to identify deviations and offer recommendations.
  • Developed systems to track and monitor compliance with regulatory requirements and internal policies.
  • Conducted reviews to foster ongoing compliance with federal and local regulations.
  • Established working relationships with regulatory agencies.
  • Created and managed action plans to mitigate audit discoveries and compliance concerns.
  • Tracked assignment completion to provide weekly metrics to compliance manager.
  • Provided support to department by assisting with special assignments and projects.

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Resume Overview

School Attended

  • Leavenworth Sr High School

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant
  • Administrative Assistant
  • Compliance Specialist

Degrees

  • High School Diploma

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