LiveCareer-Resume

Administrative Assistant resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enthusiastic with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Skills

    Decision Making

    Process Management

    Attention to detail

    Leadership

    Communication

    Prioritization

    Collaborative

    Flexibility

    Tech Savvy

Work History
Administrative Assistant, 01/2016 - 11/2018
Bend Memorial Clinic West Orange, NJ,
  • Answer and direct phone calls
  • Organize and schedule appointments and meetings
  • Maintain contact lists
  • Produce and distribute correspondence memos, letters, faxes, and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Order office supplies
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Provide information by answering questions and requests
  • Take dictation
  • Research and creates presentations
  • Generate reports
  • Handle multiple projects
  • Prepare and monitor invoices
  • Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contribute to team effort by accomplishing related results as needed
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Organize travel arrangements for senior managers
  • Write letters and emails on behalf of other office staff
  • Book conference calls, rooms, taxis, couriers, hotels, etc.
  • Cover the reception desk when required
  • Maintain computer and manual filing systems
  • Handle sensitive information in a confidential manner
  • Take accurate minutes of meetings
  • Coordinate office procedures
  • Reply to email, telephone, or face to face inquiries
  • Develop and update administrative systems to make them more efficient
  • Resolve administrative problems
  • Receive, sort, and distribute the mail
  • Answer telephone calls and pass them on
  • Manage staff appointments
  • Oversee and supervise the work of junior staff
  • Maintain up-to-date employee holiday records
  • Coordinate repairs to office equipment
  • Greet and assist visitors to the office
  • Photocopy and print out documents on behalf of other colleagues
  • Provide polite and professional communication
  • Implement clerical duties and administrative processes
  • Conduct data entry
  • Confirm restaurant reservations for senior staff
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained staff directory and company policy handbook for human resources department.
Assistant Store Manager, 11/2014 - 01/2016
Cosentino's Food Stores Raytown, MO,
  • Championing and modeling the Ulta Beauty mission, vision and values
  • Meeting/exceeding sales, profitability and operational goals
  • Planning/executing in-store mass category events
  • Enhancing the Ulta Beauty brand through "wow" guest experiences, promoting the Ulta Beauty loyalty and guest service programs
  • Reviewing/interpreting financial and operational reporting, including store visit and audit results
  • Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources
  • Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent
  • Enhancing associate engagement by building a high-performance environment that inspires and encourages
  • Establishing strong brand partner relationships that are mutually beneficial in achieving sales and service goals
  • Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support
  • Performing associate scheduling
  • Prioritizing tasks and managing store workload
  • Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention
  • Supporting continuous improvement by implementing company programs and influencing end-user adoption
  • Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses
  • Ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives
  • Proficiency with MS Office and Apple devices
  • Strong collaboration, organizational and prioritization skills
  • Adaptability to flex to changing priorities and expectations
  • The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays
  • The ability to attend business meetings/trainings
Property Manager, 03/2006 - 02/2014
Western Alliance Bancorporation Bloomington, MN,
  • Advertising and showing vacant properties to prospective tenants.
  • Processing applications and negotiating leases and rental rates.
  • Establishing and enforcing property rules.
  • Ensuring buildings and facilities are in compliance with local, state, and federal regulations.
  • Establishing maintenance and staff schedules.
  • Hiring, training, and monitoring staff.
  • Collecting or adjusting rent and security deposits, and keeping track of tenant accounts.
  • Investigating complaints and resolving conflicts.
  • Planning and overseeing renovations, maintenance, repairs, and services.
  • Handling clerical and administrative tasks and filing taxes.
  • Excellent communication and interpersonal skills.
  • Good budgeting and math skills.
  • A working knowledge of tenant and employment laws.
  • Excellent management, negotiation, and planning skills.
Education
: Basics And Computer , Expected in 08/1990
-
Temple Jr College - Temple, TX,
GPA:
High School Diploma: , Expected in 05/1989
-
Temple High School - Temple, TX
GPA:

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Resume Overview

School Attended

  • Temple Jr College
  • Temple High School

Job Titles Held:

  • Administrative Assistant
  • Assistant Store Manager
  • Property Manager

Degrees

  • High School Diploma

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