Administrative Assistant resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enthusiastic with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Skills
Decision Making
Process Management
Attention to detail
Leadership
Communication
Prioritization
Collaborative
Flexibility
Tech Savvy
Work History
Administrative Assistant, 01/2016 - 11/2018 Bend Memorial Clinic – West Orange, NJ,
Answer and direct phone calls
Organize and schedule appointments and meetings
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes, and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Order office supplies
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Provide information by answering questions and requests
Take dictation
Research and creates presentations
Generate reports
Handle multiple projects
Prepare and monitor invoices
Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
Organize travel arrangements for senior managers
Write letters and emails on behalf of other office staff
Book conference calls, rooms, taxis, couriers, hotels, etc.
Cover the reception desk when required
Maintain computer and manual filing systems
Handle sensitive information in a confidential manner
Take accurate minutes of meetings
Coordinate office procedures
Reply to email, telephone, or face to face inquiries
Develop and update administrative systems to make them more efficient
Resolve administrative problems
Receive, sort, and distribute the mail
Answer telephone calls and pass them on
Manage staff appointments
Oversee and supervise the work of junior staff
Maintain up-to-date employee holiday records
Coordinate repairs to office equipment
Greet and assist visitors to the office
Photocopy and print out documents on behalf of other colleagues
Provide polite and professional communication
Implement clerical duties and administrative processes
Conduct data entry
Confirm restaurant reservations for senior staff
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Handled client correspondence and tracked records to foster office efficiency.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Arranged rapid office equipment repair and maintenance with vendors.
Organized weekly staff meetings and logged minutes for corporate records.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Maintained staff directory and company policy handbook for human resources department.
Championing and modeling the Ulta Beauty mission, vision and values
Meeting/exceeding sales, profitability and operational goals
Planning/executing in-store mass category events
Enhancing the Ulta Beauty brand through "wow" guest experiences, promoting the Ulta Beauty loyalty and guest service programs
Reviewing/interpreting financial and operational reporting, including store visit and audit results
Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources
Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent
Enhancing associate engagement by building a high-performance environment that inspires and encourages
Establishing strong brand partner relationships that are mutually beneficial in achieving sales and service goals
Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support
Performing associate scheduling
Prioritizing tasks and managing store workload
Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention
Supporting continuous improvement by implementing company programs and influencing end-user adoption
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