Detail-oriented worker dedicated to organization, productivity and office management. Reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Committed to establishing a rapport with clients of diverse backgrounds. Orderly and committed with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Sensitive material handling
Cash deposit preparation
Back office operations
Memo preparation
Employee training and development
Multitasking and prioritization
Schedule management
Education and Training
Morgan State UniversityBaltimore, MDExpected in 05/1993 ā āBachelor of Science:Elementary Education - GPA:
Avila UniversityKansas City, MOExpected in 05/2007 ā āMaster of Science:Literacy - GPA:
Experience
Common Spirit - Administrative Assistant Los Angeles, CA, 10/2016 - Current
Manage scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Direct customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Greet visitors or callers daily to handle inquiries or direct to appropriate persons.
Develop administrative processes to achieve organizational objectives and improve office efficiency.
Maintain inventory in administrative building supply closet to prevent shortages of supplies.
Track and submit employee timesheets to accounting department for payroll processing.
Handle management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Organize and maintain filing and document management systems by coordinating, archiving and purging files.
Coordinate events and department activities by acquiring venues, developing guest lists and organizing catering services.
Archdiocese Of Chicago, Office Of Catholic Schools - Middle School ELA Teacher Chicago, IL, 08/1998 - 04/2011
Taught general education students as well as individuals with learning challenges and special needs within mainstreamed, inclusive classroom.
Prepared unit and lesson plans for courses of study, following curriculum guidelines and Common Core standards.
Maintained classroom environment conducive to learning and appropriate for maturity and interests of students.
Assessed student progress with course material through routine quizzes, final examinations and standardized assessments.
Attended variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities.
Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for all students.
Evaluated submitted assignments for clarity and skills, assigned grades and discussed results with struggling students to enhance understanding of course objectives.
Met with parents to share perspectives on child's strengths and weaknesses.
Communicated objectives for all lessons, units and projects to students and parents in clear and effective manner.
Delivered clear, informative lectures on subject matter framed to meet state standards.
Used positive reinforcement method to redirect poor behavior.
Administered tests, quizzes and other assignments to gauge students' learning and knowledge of course materials.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
Explored different avenues of learning with students to help each prepare for later educational environments.
Met with parents and guardians to discuss student progress and areas for improvement.
Facilitated activities that developed students' physical, emotional and social growth.
Kansas City Public Schools - In School Suspension Coordinator/Instructor City, STATE, 11/2008 - 05/2009
Built and strengthened positive relationships with students, parents and teaching staff.
Motivated students to be more engaged in classes through applying positive reinforcement techniques.
Collaborated with other teachers and staff members to provide best-in-class educational opportunities for students.
Remained calm and patient in all student interactions to support individual growth and development.
Maintained quiet, safe classroom to enable students to learn in conducive environment.
Tutored children individually and in small groups to help with difficult subjects.
Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Kansas City Public Schools - Title 1 Mathematics Teacher City, STATE, 08/1993 - 05/1998
Established positive and engaging classroom environment that was conducive to improving literacy skills.
Spoke with parents to discuss student progress and discuss reading issues.
Proctored tests and graded papers.
Communicated positively with students through engaging conversations.
Planned and implemented lessons using variety of teaching strategies to meet diverse student needs.
Researched new teaching tools and resources to use in classroom.
Taught Math to diverse class of students.
Designed lesson plans for Sixth grade students to increase interest in Math classes.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Tutored children individually and in small groups to help with difficult subjects.
Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
Collaborated with other teachers and staff members to provide best-in-class educational opportunities for students.
Mentored students needing extra assistance in understanding lessons or concepts.
Built and strengthened positive relationships with students, parents and teaching staff.
Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
Tested students with quizzes, essays and exams to gauge learning effectiveness.
Established and enforced rules for behavior and procedures for maintaining order among students.
Taught students how to improve grasp of material and test performance.
Maintained quiet, safe classroom to enable students to learn in conducive environment.
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