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administrative assistant resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Detail-oriented worker dedicated to organization, productivity and office management. Reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Committed to establishing a rapport with clients of diverse backgrounds. Orderly and committed with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Sensitive material handling
  • Cash deposit preparation
  • Back office operations
  • Memo preparation
  • Employee training and development
  • Multitasking and prioritization
  • Schedule management
Experience
10/2016 to Current
Administrative Assistant Common Spirit Los Angeles, CA,
  • Manage scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Direct customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Greet visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Develop administrative processes to achieve organizational objectives and improve office efficiency.
  • Maintain inventory in administrative building supply closet to prevent shortages of supplies.
  • Track and submit employee timesheets to accounting department for payroll processing.
  • Handle management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Organize and maintain filing and document management systems by coordinating, archiving and purging files.
  • Coordinate events and department activities by acquiring venues, developing guest lists and organizing catering services.
08/1998 to 04/2011
Middle School ELA Teacher Archdiocese Of Chicago, Office Of Catholic Schools Chicago, IL,
  • Taught general education students as well as individuals with learning challenges and special needs within mainstreamed, inclusive classroom.
  • Prepared unit and lesson plans for courses of study, following curriculum guidelines and Common Core standards.
  • Maintained classroom environment conducive to learning and appropriate for maturity and interests of students.
  • Assessed student progress with course material through routine quizzes, final examinations and standardized assessments.
  • Attended variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities.
  • Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for all students.
  • Evaluated submitted assignments for clarity and skills, assigned grades and discussed results with struggling students to enhance understanding of course objectives.
  • Met with parents to share perspectives on child's strengths and weaknesses.
  • Communicated objectives for all lessons, units and projects to students and parents in clear and effective manner.
  • Delivered clear, informative lectures on subject matter framed to meet state standards.
  • Used positive reinforcement method to redirect poor behavior.
  • Administered tests, quizzes and other assignments to gauge students' learning and knowledge of course materials.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Explored different avenues of learning with students to help each prepare for later educational environments.
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Facilitated activities that developed students' physical, emotional and social growth.
11/2008 to 05/2009
In School Suspension Coordinator/Instructor Kansas City Public Schools City, STATE,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Motivated students to be more engaged in classes through applying positive reinforcement techniques.
  • Collaborated with other teachers and staff members to provide best-in-class educational opportunities for students.
  • Remained calm and patient in all student interactions to support individual growth and development.
  • Maintained quiet, safe classroom to enable students to learn in conducive environment.
  • Tutored children individually and in small groups to help with difficult subjects.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
08/1993 to 05/1998
Title 1 Mathematics Teacher Kansas City Public Schools City, STATE,
  • Established positive and engaging classroom environment that was conducive to improving literacy skills.
  • Spoke with parents to discuss student progress and discuss reading issues.
  • Proctored tests and graded papers.
  • Communicated positively with students through engaging conversations.
  • Planned and implemented lessons using variety of teaching strategies to meet diverse student needs.
  • Researched new teaching tools and resources to use in classroom.
  • Taught Math to diverse class of students.
  • Designed lesson plans for Sixth grade students to increase interest in Math classes.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Tutored children individually and in small groups to help with difficult subjects.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Collaborated with other teachers and staff members to provide best-in-class educational opportunities for students.
  • Mentored students needing extra assistance in understanding lessons or concepts.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
  • Tested students with quizzes, essays and exams to gauge learning effectiveness.
  • Established and enforced rules for behavior and procedures for maintaining order among students.
  • Taught students how to improve grasp of material and test performance.
  • Maintained quiet, safe classroom to enable students to learn in conducive environment.
Education and Training
Expected in 05/1993 to to
Bachelor of Science: Elementary Education
Morgan State University - Baltimore, MD
GPA:
Expected in 05/2007 to to
Master of Science: Literacy
Avila University - Kansas City, MO
GPA:

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Resume Overview

School Attended

  • Morgan State University
  • Avila University

Job Titles Held:

  • Administrative Assistant
  • Middle School ELA Teacher
  • In School Suspension Coordinator/Instructor
  • Title 1 Mathematics Teacher

Degrees

  • Bachelor of Science
  • Master of Science

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