administrative assistant resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

  • Interviewing and prescreening
  • Employee onboarding and orientation
  • Employee training and development
  • New Hire Processing
  • Reviewing Time Sheets
  • Documentation and reporting
  • Office administration
  • Relationship cultivation and maintenance
  • Spreadsheet management
  • Scheduling
  • HR Support
  • Customer service
  • Contract agreement preparation
  • Process optimization
New Mexico Business Excellence Taos, NM Expected in 2016 : The Leadership Journey - GPA :
Cochise College Flight School , Expected in Private Pilot License with an Instrument Rating : Airline/Commercial/Professional Pilot - GPA :
  • Coordinated weekly team meetings and drafted agendas to increase meeting efficiency.
  • Developed and implemented Weekly Payroll Reporting, which minimized errors and cost while improving payroll efficiency.
  • Assisted management with the training of 150 new staff members.
  • Designed a more efficient Excel template to track and manage employee applications and new hires.
Work History
Compass Group Usa Inc - Administrative Assistant
Washington, DC, 11/2018 - 03/2020
  • Oversaw day-to-day processing of payroll for 150 employees, including review of timesheets and computing pay.
  • Submitted weekly reports on payroll activities.
  • Managed payroll data entry and processing for 150 employees to comply with predetermined company guidelines.
  • Partnered with HR team and the Director of Hospitality to outline and define position requirements in accordance with company needs.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Streamlined recruiting processes for entire team.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Responded to complex telephone or written inquiries from employees and shared knowledge with and provided back-up and overflow telephone and email support to facilitate operations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Acted as staff member advocate, encouraging and supporting the Director of Hospitality's to identify and resolve conflicts.
Taos Ski Valley - Snow Sports Daily Operations Supervisor
City, STATE, 10/2014 - 04/2018
  • Worked as part of a supervisory team to insure the smooth operation of the Children's Center Snow Sports School programs.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Fostered a positive work environment by consistently treating all employees and guests with respect and consideration.
  • Cultivated and strengthened lasting client relationships.
  • Handled stressful situations with tact and good judgment.
  • Assisted with in hiring, training, scheduling, disciplining, rewarding and terminating staff.
  • Delivered friendly assistance with new hires throughout the interviewing and hiring process.
  • Reviewed and approved payroll and time information for snow sports instructors.
  • Created the new Children's Center "flow chart" and SOP including training and development.
  • Worked with the management team to implement the proper division of responsibilities.
  • Provided guidance and support for all staff in Children's Center.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Taos Ski Valley - Snowsports School Assistant Supervisor / School Group Lead
City, STATE, 10/2012 - 04/2014
  • Monitored employee performance and developed improvement plans.
  • Shared TSV's traditions of stewardship and inclusiveness. Inspired deep connection with the mountain and helped create lifelong Snow Sports enthusiasts.
  • In touch with the concerns and needs of the instructor.
  • Used tact and diplomacy to negotiate and develop respect and confidence as a leader.
  • Developed new process and led the daily operations of the school groups program.
  • Was visible and available to instructors to assist in lessons.
  • Developed and maintained strong and positive relationships with all TSV departments.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Taos Ski Valley - Assistant Supervisor Taos Ski Valley Child Care
City, STATE, 10/2011 - 05/2012
  • Established a safe play environment for the children.
  • Encouraged children to be understanding of and patient with others.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Dressed infants and toddlers and changed their diapers.
  • Allowed for ample outdoor recreation time.

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Resume Overview

School Attended

  • New Mexico Business Excellence
  • Cochise College Flight School

Job Titles Held:

  • Administrative Assistant
  • Snow Sports Daily Operations Supervisor
  • Snowsports School Assistant Supervisor / School Group Lead
  • Assistant Supervisor Taos Ski Valley Child Care


  • Private Pilot License with an Instrument Rating

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