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administrative assistant resume example with 8 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Over 7 years of experience working in an administrative position or office management role. In my current and most recent position as Administrative Assistant/Patient Service Specialist at Beth Israel Deaconess Medical Center I support 5 medical providers including the Clinical Director of Sleep Medicine and the Director of the Interstitial Lung Disease Clinic. I’m highly proficient in all Microsoft Office applications, medical software and office management platforms such as Workday, ClickUp and SmartSheet.

Skills
  • Adult, Child & Infant CPR; AED Training & Emergency First Response
  • Microsoft Applications:
  • Excel
  • Outlook
  • Office 365
  • PowerPoint
  • Teams
  • Office/Project Management:
  • Workday
  • ClickUp
  • SmartSheet
  • Healthcare Software:
  • Epic
  • CCC
  • OMR
  • Virtual Visit Navigator
  • PatientSites
  • Volunteering
Experience
10/2022 to Current ADMINISTRATIVE ASSISTANT Select Medical Corporation | Latrobe, PA,
  • Answers and screens telephone calls
  • Takes accurate messages or directs the call to the appropriate person
  • Responds to requests in a timely manner and provides clear, accurate information within the scope of knowledge and authority
  • Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments
  • Schedules patient appointments utilizing scheduling tools and resources such as CCC and OMR
  • Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed
  • Obtains patient information and materials as needed from referral sources
  • Prepares patient records for clinical activities and maintains patient records for physicians
  • Acts as liaison with other departments and external customers in a supportive manner
  • Handles confidential information appropriately and explains policies and procedures when necessary
  • Coordinates billing tickets for office visits and services following established procedures
  • Maintains physicians' clinical and administrative schedules and calendars
  • Types correspondence, manuscripts and/or other documents
  • Transcribes letters and patient notes as needed for physicians and facilitates in clinical computer systems
  • Prepares and distributes routine reports
06/2021 to Current SWIM INSTRUCTOR City Of Albany, Or | Albany, OR,
  • Conduct private, one-on-one and group swim lessons both at client’s residence and community pools as well as group lessons and adult water fitness programs
  • Coach students (ages 1+) one-on-one either at home or at their community pool
  • Make lesson plans and curriculum based on the needs and abilities of the student
  • Track progress and asses areas of opportunity
  • Make sure students are able to meet the “Learn to Swim Guarantee”...every student over 3, once submerged, will know how to turn around, kick to the surface and swim
  • To the edge of their pool or body of water
  • Conduct all scheduling of students and clients and keep accurate records of lesson times and plans
07/2019 to 06/2022 PRODUCT MANAGER/TEAM LEADER Columbia University | New York, NY,
  • Coordinated and managed the Sports Nutrition/Skin Care Departments for a total of 16 different stores in my region
  • Research products and vendors to maximize sales potential
  • Study demographics within locations to find the best placement of merchandise
  • Visit stores and departments to merchandise products and catch the attention of customers
  • Liaison between Regional and In-Store Management to ensure guidelines and protocols are being followed
  • Direct teams in capitalizing on current trends to keep the most relative products available
  • Manage financial accounts and Purchase Orders for Accounts Payable
  • Review Payroll for all Team Members to ensure accuracy
  • Analyze feedback from Customer Care to ensure departments are staying relatable and meeting the needs of our customer base
07/2018 to 07/2019 ASSOCIATE MANAGER Swarovski | Atlanta, GA,
  • Managed the Grocery Department and led a team of 29 people
  • Execute all scheduling, payroll and accounts receivable/payable duties
  • Ensure department follows store/regional protocol
  • Train Order Writers on In-Stock compliance and ensure sales metrics are being met
  • Develop and maintain relationships with vendors and sales representatives
  • Train and develop Team Members
  • Ensure the sales floor matches regional guidance on sales and promotions
  • Oversee all aspects of ordering and inventory control
  • Approve inventory and accruals per Quarter
04/2015 to 09/2018 ASSISTANT STORE MANAGER MEN’S WEARHOUSE | City, STATE,
  • Managed the Downtown Crossing location and assisted in leading a team of 16 people
  • Assist the Store Manager in all scheduling, payroll and inventory maintenance responsibilities
  • Receive and order merchandise based on sale trends and fluctuations
  • Sell merchandise based on a structured benchmarking system created by company
  • Manage sales floor and employees including scheduling and rotation
  • Ensure product placement meets the needs/wants of individual locations
  • Oversee and approve inventory
  • Review incoming purchase orders to ensure funds are accurately placed
Education and Training
Expected in 06/2005 to to HS Diploma | Pinkerton Academy, Derry, NH GPA:

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Resume Overview

School Attended

  • Pinkerton Academy

Job Titles Held:

  • ADMINISTRATIVE ASSISTANT
  • SWIM INSTRUCTOR
  • PRODUCT MANAGER/TEAM LEADER
  • ASSOCIATE MANAGER
  • ASSISTANT STORE MANAGER

Degrees

  • HS Diploma

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