LiveCareer-Resume

Administrative Assistant resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Highly motivated and organized Administrative Assistant with 25+ years experience. Progressive thinking, resourceful and drive. Hardworking within a team or individually team-player with expertise in Administrative support to Senior Administration. Responsible, flexible, punctual and productive professional when working with little to no supervision.

Skills
  • Administrative Support
  • Report Submission
  • Research
  • Filing
  • Multi line phones
  • Arrange conference calls
  • G Suite Forms, Docs, Sheet, Slides, Scheduling
  • Zoom
  • Slack
  • Organizational skills
  • Time management
  • Communication (verbal and written)
  • Project tracking
  • Attention to detail
  • Flexibility
  • Good judgement and maintain strict confidentiality
  • Quick thinker
  • Problem solver
  • Interpersonal skills
  • Travel arrangements
  • Event planning and preparation
  • Small Project Management
  • Quickbooks
  • Spreadsheet management
  • Process optimization
  • Office administration
  • Meeting minutes
Education
Penn Foster Career School Scranton, PA Expected in 10/2024 A.A : Business Management - GPA :
Aberdeen High School Aberdeen, MD Expected in 05/1994 High School Diploma : - GPA :
Certifications
Outlook (Advanced) Excel (Advanced) Powerpoint (Advanced) Word (Advanced) Calendar Management
Work History
Goodwin House - Administrative Assistant
Alexandria, Falls Church, 09/2016 - Current
  • Maintained office filing system of over 1600 students
  • Offered technical support and troubleshot issues to enhance office productivity
  • Updated spreadsheets and databases to track, analyze and report on student data
  • Managed schedules, calendars
  • Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability
  • Edited documents to improve accuracy of language, flow and readability
  • Scheduled office meetings and client appointments for staff teams
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs
  • Assist with filing, report preparation, research, data entry and other office duties as needed
  • Provided excellent customer service to those of diverse backgrounds and personalities
  • Maintained confidentiality with professionalism when talking with staff, and students
  • Small project oversight
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
  • Utilized excellent verbal and communication skills when assisting high level administration and school community members
  • Creating and composing transcribing correspondence and documents
  • Assisted with planning and supporting events and meetings
  • Managed and tracked daily activities of high level administrators as well as other Administrative Support Specialist
  • Identified and implemented changes in office processes to streamline productivity while making best use of time allowed
  • Training, mentoring and providing instructional support to new Administrative Support Specialist
Bassett Mechanical Contractors - Administrative Assistant/Receptionist
Madison, WI, 06/2015 - 09/2016
  • Executed record filing system to improve document organization and management
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Scheduled office meetings and client appointments for staff teams
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
  • Offered technical support and troubleshot issues to enhance office productivity
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
  • Screened up to 50 visitors daily and issued badges to maintain safety and security.
Goodwin House - Administrative Assistant
Alexandria, VA, 05/2005 - 06/2008
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Answered multi-line phone system, routing over 50 calls daily delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Confirmed appointments, communicated with clients and updated client records
  • Answered central telephone system and directed calls accordingly
  • Managed multiple tasks and met time-sensitive deadlines
  • Resolved customer problems and complaints
  • Maintained confidentiality of information regarding clients and company
  • Provided callers with address, directions, company website and related information
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Sorted, received and distributed mail correspondence between departments and personnel
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
  • Kept reception area clean and neat to give visitors positive first impression
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Troubleshot copy machines and printers and scheduled service as needed.

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Resume Overview

School Attended

  • Penn Foster Career School
  • Aberdeen High School

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant/Receptionist
  • Administrative Assistant

Degrees

  • A.A
  • High School Diploma

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