administrative assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Available 24/7 including weekends and public holidays with full working rights in Australia.

  • Customer Service
  • Computer Proficiency
  • Appointment Scheduling and Calendar Management
  • Verbal and Written Communication
  • Confidentiality
  • Microsoft Office Suite
  • Medical Records Management
  • Positive Attitude and Energetic
  • Critical Thinking
  • Administrative Support
  • Multitasking and Prioritization
  • Call Answering and Routing
  • Email and Telephone Decorum
  • Documentation and Reporting
  • Courteous and Professional
  • Reliable and Punctual
Administrative Assistant, 04/2021 - Current
Pepsico Newport News, VA,
  • Answering telephone in a professional manner, transfer calls efficiently, take accurate messages and relay messages promptly.
  • Operates standard office equipment, and undertakes word processing, spreadsheet and filing tasks.
  • Provided directions and assisted resident family members and friends.
  • Ensured visitors to aged care residence sign visitor/contractor sign-in registers.
  • Places orders for equipment, perishable and non-perishable supplies as approved by the Facility Manager.
  • Assists with payroll functions in conjunction with Payroll Services at National Office.
  • Demonstrates diligence in undertaking accounting/petty cash tasks including balancing of petty cash and lifestyle floats.
  • Undertake additional tasks as directed by Facility Manager.
Cafe Assistant/Customer Service Assistant, 07/2020 - 04/2021
North East Medical Service San Francisco, CA,
  • Greeting customers and helping them with their orders
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Served customers by phone to take orders and answer product or service questions.
  • Taking payments and handling customer queries
  • Always maintain high customer service standards
  • Preparing orders for pickup or delivery
  • Preparing and serving beverages and desserts
  • Restocking shelves and maintaining cleanliness in the shop
  • Checking food temperatures and ensuring proper food safety standards are maintained
  • Learning new recipes and assisting in product development
  • Setting up displays and organizing product shelves
  • Assisting in cleaning duties such as wiping down counters and mopping floors
  • Participating in promotional activities such as handing out flyers or setting up promotional stands
  • Prepare food and beverage orders as required
  • Always maintain high customer service standards
  • Baking, Icing and garnishing Cakes
  • Maintain a safe and healthy environment.
Front Desk Receptionist, 07/2018 - 02/2019
Stewart Title Of Minnesota El Paso, TX,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated and recorded customer or client information to maintain accounts.
  • Demonstrated product features by employing knowledge of technology and gadgets.
  • Maintained positive working relationship with fellow staff and management.
  • greeting customers at the door as they enter the shop
  • helping customers select the correct frame for their lenses
  • measuring the frames and ensure they fit perfectly
  • ordering prescription glasses and contact lenses in for the customer
  • making follow up appointments for customers
  • making adjustments to the frames when the customer collects their glasses
Receptionist, 06/2016 - 03/2018
Athulya Clinical Laboratory , STATE,
  • Greeting visitors, patients, and staff upon arrival and providing assistance as needed
  • Answering incoming calls and directing them to the appropriate staff member
  • Scheduling appointments and managing schedules for multiple clinicians
  • Assisting with the registration and check-in process for patients
  • Collecting payments and entering them into the computer system
  • Verifying patient insurance coverage and obtaining authorization for services
  • Maintaining a clean, organized, and professional front office
  • Providing administrative support to the clinical staff as needed
  • Distributing patient information and test results to clinicians and staff
  • Handling incoming and outgoing mail, faxes, and packages.
Education and Training
Certificate III in Individual Support: , Expected in 05/2022
Supreme Education and Training Pty Ltd - ,
Status -
Bachelor of Technology: Biotechnology, Expected in 12/2020
University of Tasmania - ,
Status -
Graduate Diploma of Applied Science: Microbiology, Expected in 05/2017
Sahrdaya College of Engineering and Technology - ,
Status -
  • National Police check certificate.
  • Working with vulnerable people card.
  • First Aid and CPR Certificate.
  • Covid-19 Vaccination Certificate.
  • Flu vaccination certificate
  • Fire and Safety Training
  • Infection Control Training
English :
Native/ Bilingual:
Negotiated :

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Resume Overview

School Attended

  • Supreme Education and Training Pty Ltd
  • University of Tasmania
  • Sahrdaya College of Engineering and Technology

Job Titles Held:

  • Administrative Assistant
  • Cafe Assistant/Customer Service Assistant
  • Front Desk Receptionist
  • Receptionist


  • Certificate III in Individual Support
  • Bachelor of Technology
  • Graduate Diploma of Applied Science

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